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Plain-English summary
HondaLink includes a mandatory arbitration clause, meaning users waive their right to a jury trial for certain claims (risk_flags-0001). Honda can modify its services and terms at any time without notice, with continued use signifying acceptance (risk_flags-0002). Furthermore, Honda reserves the right to revoke user registrations without notice or reason (risk_flags-0003). There are disclosures that vehicle location data will be shared with third parties (HERE) for navigation purposes (data_use-0001) and that using HondaLink Assist Services authorizes wireless carriers to disclose customer information, including location data, to Honda's telematics provider and other third parties (data_use-0002). All user feedback, suggestions, and ideas become the sole property of Honda, which can be exploited without restriction or compensation (data_use-0004). Users are also responsible for all service activities if they fail to notify Honda about a vehicle transfer (cancellation_renewal-0001), and there is no guarantee of timely third-party emergency response through HondaLink Assist Services (gotchas-0002).
92% confidence
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Risk Flags
Critical issues that pose a material and immediate risk to users, such as significant privacy violations, data breaches, or limitations on legal recourse.
high95% confidence confidence
Mandatory Arbitration and Waiver of Jury Trial
The terms create a binding legal agreement that includes a dispute resolution and arbitration provision, under which certain claims may not be brought in court or decided by a jury.
Why it matters: Users agree to a binding legal agreement that includes a dispute resolution and arbitration provision. This provision states that certain claims cannot be brought in court or decided by a jury, which means users may lose their right to a jury trial for specific disputes.
THESE TERMS CREATE A BINDING LEGAL AGREEMENT BETWEEN YOU AND HONDA AND INCLUDE A DISPUTE RESOLUTION AND ARBITRATION PROVISION UNDER WHICH CERTAIN CLAIMS MAY NOT BE BROUGHT IN COURT OR DECIDED BY A JURY.
• Incorporated Mobile App End User License Agreement, paragraph 3 · Citation strength: strong
medium90% confidence confidence
Unilateral Changes to Terms and Services Without Notice
Honda reserves the right, in its sole discretion, to modify HondaLink and the Connected Vehicle Services at any time, without notice to you. Honda also may change these Terms prospectively and continued use constitutes agreement.
Why it matters: Honda can modify services and terms without direct notice to the user, and continued use after changes implies agreement. This means users may be subject to new terms or service modifications without explicit warnings.
To the extent permitted by law, Honda reserves the right, in its sole discretion, to modify HondaLink and the Connected Vehicle Services at any time, without notice to you. Honda also from time to time may change these Terms prospectively. If we do so, we will change the “last updated” date on these Terms and, where required by applicable law, provide you with appropriate notice. You agree that your continued use of HondaLink or any of the Connected Vehicle Services constitutes your agreement to the amended Terms.
• Incorporated Mobile App End User License Agreement, paragraph 10 · Citation strength: strong
high95% confidence confidence
Account Termination Without Notice or Cause
Honda reserves the right to revoke user registration at any time without notice or cause, for any reason whatsoever.
Why it matters: Users risk having their registration revoked at any time, without notice or stated reason, leading to potential loss of access to services.
You understand and agree that Honda reserves the right to revoke your registration at any time without notice or cause, for any reason whatsoever.
• Incorporated Mobile App End User License Agreement, paragraph 25 · Citation strength: strong
Data Use
How the service collects, processes, and shares personal information, including types of data collected, purposes, and third-party access.
medium90% confidence confidence
Sharing Vehicle Location Data with Third Parties for Navigation
When searching for a destination through your Vehicle’s factory-installed multimedia system, your Vehicle’s location information will be shared with HERE.
Why it matters: Users' vehicle location information is shared with a third-party (HERE) when using the navigation search feature, which may have privacy implications.
When searching for a destination through your Vehicle’s factory-installed multimedia system, your Vehicle’s location information will be shared with HERE.
• Incorporated Mobile App End User License Agreement, paragraph 48 · Citation strength: strong
high95% confidence confidence
Wireless Carrier Disclosure of Customer Information for HondaLink Assist
If you use the HondaLink Assist Services, it may require your wireless carrier to disclose your customer information, including location information, to Honda’s telematics service provider, its subcontractors, or other third parties to respond to your request. By using these services, you authorize your wireless carrier to disclose this information.
Why it matters: Using HondaLink Assist Services grants authorization for your wireless carrier to share your customer information, including location data, with Honda's telematics provider and other third parties. This could lead to disclosure of sensitive personal location data.
If you use the HondaLink Assist Services, it may require your wireless carrier to disclose your customer information, including location information, to Honda’s telematics service provider, its subcontractors engaged in providing the HondaLink Assist Services, or other third parties to respond to your request. By using the HondaLink Assist Services, you authorize your wireless carrier to disclose your information to our telematics service provider, its subcontractors, and other third parties, in each case, to enable the HondaLink Assist Services.
• Incorporated Mobile App End User License Agreement, paragraph 47 · Citation strength: strong
low90% confidence confidence
Automatic Data Collection upon App Use
When you download, install, or use HondaLink or the Connected Vehicle Services, Honda may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of HondaLink or the Connected Vehicle Services.
Why it matters: Users' device and usage information may be automatically collected via cookies and web beacons when they use the HondaLink app or services.
You acknowledge that when you download, install, or use HondaLink or the Connected Vehicle Services, Honda may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of HondaLink or the Connected Vehicle Services.
• Incorporated Mobile App End User License Agreement, paragraph 23 · Citation strength: strong
high95% confidence confidence
Unrestricted Use of User-Provided Feedback
Any comments, feedback, suggestions, ideas, or other submissions provided by users (collectively “Feedback”) will be the sole property of Honda. Honda will be entitled to use, reproduce, modify, disclose, display, publish, perform, broadcast, distribute, and otherwise exploit all Feedback, without restriction and without compensating the user.
Why it matters: Users lose all rights to any feedback they provide, as Honda gains full, unrestricted ownership and exploitation rights without any obligation to compensate the user or maintain confidentiality.
If you provide to us (directly or indirectly, and by any means) any comments, feedback, suggestions, ideas, or other submissions, including any that are related to HondaLink or any of the Connected Vehicle Services (collectively “ Feedback ”), the Feedback will be the sole property of Honda. We will be entitled to use, reproduce, modify, disclose, display, publish, perform, broadcast, distribute, and otherwise exploit in any manner, all Feedback, without restriction and without compensating you in any way. We have no obligation to maintain any Feedback in confidence, or to respond to any Feedback.
• Incorporated Mobile App End User License Agreement, paragraph 31 · Citation strength: strong
Cancellation and Renewal
Details regarding how users can cancel services, termination clauses, and any auto-renewal policies.
medium90% confidence confidence
Responsibility for Services if Vehicle is Transferred and Honda is Not Notified
If you sell, transfer, lease ends, or your vehicle is destroyed, you agree to notify Honda promptly. If you do not notify Honda, you will remain responsible for all activities associated with the vehicle, HondaLink, and the Connected Vehicle Services.
Why it matters: Users remain responsible for all activities related to HondaLink and Connected Vehicle Services if they do not promptly notify Honda about the sale, transfer, lease end, or destruction of their vehicle. This could lead to unexpected charges or liabilities.
IF YOU SELL OR OTHERWISE TRANSFER YOUR VEHICLE, IF YOUR VEHICLE LEASE ENDS, OR IF YOUR VEHICLE IS DESTROYED, YOU AGREE TO NOTIFY HONDA PROMPTLY. IF YOU DO NOT NOTIFY HONDA, YOU WILL REMAIN RESPONSIBLE FOR ALL ACTIVITIES ASSOCIATED WITH THE VEHICLE, HONDALINK, AND THE CONNECTED VEHICLE SERVICES.
• Incorporated Mobile App End User License Agreement, paragraph 11 · Citation strength: strong
Gotchas
Unexpected or subtle clauses that might disadvantage users or limit their rights, often hidden in fine print.
low90% confidence confidence
Wireless Carrier and Other Fees
Users are solely responsible for any costs incurred from their wireless or Internet service provider for using HondaLink and Connected Vehicle Services, including data transfer, phone calls, text messages, and emails.
Why it matters: Users are responsible for potential additional telecommunications fees or charges incurred from their wireless or Internet service provider due to their use of HondaLink and Connected Vehicle Services.
You are solely responsible for any and all costs you incur as a result of your use of HondaLink and the Connected Vehicle Services.
• Incorporated Mobile App End User License Agreement, paragraph 41 · Citation strength: strong
medium90% confidence confidence
No Guarantees for Third-Party Emergency Response
Neither Honda nor its service provider can assure or guarantee the manner or timeliness of third-party emergency response for HondaLink Assist Services, or whether responders will respond in a timely manner or at all.
Why it matters: Users are not guaranteed a timely or any response from third-party emergency services when using HondaLink Assist Services, potentially leading to critical delays in emergency situations.
You understand that neither Honda nor our service provider can assure you, or make any guarantees, about the manner or timeliness of such third party response or whether third party responders will respond to your incident in a timely manner or at all.
• Incorporated Mobile App End User License Agreement, paragraph 44 · Citation strength: strong
Protections
Key benefits, rights, or safeguards for users, distinguishing them from standard practices.
Protection95% confidence confidence
Non-collection of Personal Information from Children Under 13 Without Parental Consent
Honda does not knowingly collect personal information from persons less than 13 years of age without verifiable parental consent. If such information is learned to have been collected without consent, Honda will take appropriate steps to delete it.
Why it helps: This protects children under 13 by ensuring their personal information is not knowingly collected without parental consent and provides a mechanism for deletion if it is inadvertently collected.
than 13 years of age has been collected without verifiable parental consent, Honda will take the appropriate steps to delete such information.
• Incorporated Mobile App End User License Agreement, paragraph 9 · Citation strength: strong
Protection90% confidence confidence
User Responsibility for Deleting Vehicle and Mobile Device Information Upon Transfer
If you transfer your vehicle or any mobile device connected to HondaLink or any Connected Vehicle Services, you are solely responsible for deleting information about yourself contained in the vehicle, mobile device, or related account(s).
Why it helps: This clause explicitly assigns responsibility to the user for deleting their personal information from vehicles and devices before transfer, providing them with control over their data in such situations.
IF YOU TRANSFER YOUR VEHICLE OR ANY MOBILE DEVICE THAT IS CONNECTED TO HONDALINK OR ANY OF THE CONNECTED VEHICLE SERVICES, YOU ARE SOLELY RESPONSIBLE FOR DELETING INFORMATION ABOUT YOU CONTAINED IN THE VEHICLE, YOUR MOBILE DEVICE, OR IN YOUR RELATED ACCOUNT(S).
• Incorporated Mobile App End User License Agreement, paragraph 22 · Citation strength: strong
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