Arlo Secure
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Source provenance
Verified official sourceWhat changedMaterial language shifts detected around privacy, share your, artificial intelligence, fee. 83 new line(s), 83 removed line(s).
Snapshot hash fe40602bd3a70f38096790e9cb03d6c4d2e794c3188f045290b20b124aff2348
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The Arlo privacy policy indicates potential risks, including the collection of face images and face prints if the Person Recognition feature is enabled (risk_flags-3), and the use of session replay technology which may record interactions (risk_flags-1). Additionally, the service may collect precise location information (risk_flags-2).
89% confidence
Clauses that could pose a moderate or high risk to the user. These are issues that are more significant and may require careful consideration.
The service may collect information using session replay and other tracking technologies.
Why it matters: This means your interactions with the service, including how you navigate and what you click, may be recorded and analyzed.
We may collect information collected through session replay and other tracking technologies.
The service may collect precise location information depending on your mobile device settings for features such as geofencing and the Arlo Safe app.
Why it matters: This means the service could track your exact movements through your mobile device, which may be used for other purposes beyond the stated features.
We may collect approximate or precise location information depending on the settings you enable on your mobile device for features such as geofencing and for the Arlo Safe app.
If you enable the Person Recognition feature on your device, the service will collect face images and face prints.
Why it matters: This means that biometric data can be collected from you and others that are captured by your camera, raising privacy concerns.
If you choose to enable the Person Recognition feature on your device, we will collect face images and face prints.
Clauses that describe how the service collects, uses, and shares your data beyond what is strictly necessary for the service and its core features.
The service may share account information, device information, usage information, location information, billing information, and information if you link third-party accounts or services for cross-contextual behavioral advertising.
Why it matters: This means various categories of your personal information may be used to target you with advertisements across different platforms and services, potentially without clear direct consent for each instance.
Of the categories of information listed above, we may share the following categories for cross-contextual behavioral advertising: account information, device information, usage information, location information, billing information, and information if you link third party accounts or services.
The service uses your information for marketing purposes, including providing updates about new products, features, special offers, promotions, surveys, contests, and select third-party offers or products.
Why it matters: This means you may receive promotional communications via email, apps, or social media platforms, which could include third-party advertisements.
We use your information to provide updates about new products and features, or special offers. We also provide you with information about promotions, surveys, or contests. We may also provide information about select third-party offers or products we think you might find interesting. We may provide these by email or on our apps. We may also provide them on social media platforms.
Clauses pertaining to cancellation of service, account deletion, and subscription renewal.
Looking good
No billing surprises spottedPotentially problematic clauses, including those that are unclear, one-sided, or may lead to unexpected outcomes for the user.
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No hidden gotchasThese clauses are beneficial to the user and explain rights or controls they have over their data or service.
You have the right to request that the service delete your personal information, and most information can be deleted through your account settings or mobile application.
Why it helps: This provides you with control over your personal data, allowing you to remove information you no longer wish the service to retain.
Right to Delete. You have the right to request that we delete your personal information. You may delete most information through your account settings by logging in here or though the mobile application.
The service states it does not direct its services to children and does not knowingly collect information from children.
Why it helps: This protects the privacy of minors by preventing the intentional collection of their personal data.
Arlo does not direct our Services to children, and we do not knowingly collect information from children.
Participation in any financial incentive program is optional, and you have the right to withdraw from participating at any time.
Why it helps: This ensures that you are not forced into programs that might involve sharing personal information in exchange for incentives and can opt-out if you change your mind.
Participation in any financial incentive program is optional and California law gives you the right to withdraw from participating in financial incentives at any time.
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