Asana
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Source provenance
Verified official sourceSnapshot hash 641d7b62d5369e5247e4aa1a471a87f5292afb70d0d5b0f6dcc9e5643dedd500
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Asana's terms contain several clauses that could negatively impact users. Your license to use the service can be revoked at any time (risk_flags-1), and the service itself can be modified or discontinued without notice or liability (risk_flags-2). Asana's aggregate liability for damages is limited to $100 (risk_flags-3), and you are liable for damages if your account is used by someone else, even without your knowledge (risk_flags-4). Additionally, the service and user content are provided "AS IS," without any warranties (risk_flags-5). For Free Users, Asana has a broad license to use User Content for service provision and legal compliance (data_use-1). If you use Asana's AI features, you are responsible for evaluating the accuracy of the AI's outputs (data_use-2). Asana also disclaims responsibility for User Content or Feedback, and you may be exposed to objectionable content from other users (data_use-3).
90% confidence
Critical issues and red flags that may indicate potential harm, significant risks, or violations of user rights.
Asana may revoke your license to access and use the Service and Websites at any time, in its sole discretion.
Unilateral amendmentBroad content license
Why it matters: Asana can terminate your access to the service at any time without explicit cause.
Asana may revoke this license at any time, in its sole discretion.
Asana reserves the right to modify or discontinue the Service and Websites (or any part thereof), temporarily or permanently, with or without notice, and states that Asana will not be liable for any such changes.
Why it matters: The service or portions of it could be changed or shut down at any time, potentially impacting your ability to use the service and without recourse.
We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service and Websites (or any part thereof), with or without notice. You agree that Asana shall not be liable to you or any third party for any modification, suspension or discontinuation of the Service and Websites.
Asana's aggregate liability to you will not exceed $100, even for indirect, special, incidental, consequential, or punitive damages.
Why it matters: In the event of a dispute, your compensation for any damages from Asana, including significant losses like data loss or lost profits, will be limited to a maximum of $100.
IN ANY EVENT, OUR AGGREGATE LIABILITY WILL NOT EXCEED $100.
You will be liable for losses, damages, liability, expenses, and attorneys' fees incurred by Asana or a third party if someone else uses your account, whether with or without your knowledge and/or authorization.
Why it matters: You could be held financially responsible for any harm caused to Asana or others if your account is misused, even if you were unaware of or did not authorize that use.
You will be liable for losses, damages, liability, expenses and attorneys’ fees incurred by Asana or a third party due to someone else using your account.
The Service, Websites, and User Content are provided "AS IS" without warranty, representation, condition, or guarantee of any kind, including implied warranties of quality, merchantability, fitness for a particular purpose, or non-infringement.
Why it matters: You acknowledge that the service and any content are provided without any guarantees, meaning there's no assurance of its quality, fitness for use, or that it won't infringe on other rights, limiting your recourse if issues arise.
THE SERVICE AND WEBSITES AND USER CONTENT, WHETHER PROVIDED BY ASANA, ITS LICENSORS, ITS VENDORS OR ITS USERS, AND OTHER INFORMATION ON OR ACCESSIBLE FROM THE SERVICE AND WEBSITES ARE PROVIDED “AS IS” WITHOUT WARRANTY, REPRESENTATION, CONDITION, OR GUARANTEE OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ALL OF WHICH ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.
Policies related to the collection, processing, sharing, and control of user data, including privacy and data rights.
Free Users grant Asana a license to access, use, copy, reproduce, process, adapt, publish, transmit, and display their User Content to provide the Service, and as permitted by Asana’s Privacy Statement, including if required by law or to comply with legal process.
Why it matters: Your content, if you are a Free User, can be used by Asana in various ways to operate its service and to meet legal obligations, which could include public display or transmission if deemed necessary under their privacy statement or legal process.
By submitting Free User Content, Free Users grant Asana a license to access, use, copy, reproduce, process, adapt, publish, transmit, and display that Free User Content, in order to provide the Service, and as permitted by Asana’s Privacy Statement, including if required to do so by law or in good faith to comply with legal process.
You agree to evaluate AI outputs for accuracy and appropriateness due to the probabilistic nature of AI and its potential to produce inaccurate content.
Why it matters: You are responsible for checking the accuracy of any content generated by Asana's AI features, as the system can produce incorrect information.
evaluate Asana AI outputs for accuracy and appropriateness in light of the probabilistic nature of AI and potential for producing inaccurate content.
Asana states that it does not control and is not responsible for User Content or Feedback, and you may be exposed to objectionable content from other users.
Why it matters: You are exposed to content from other users that Asana does not control or take responsibility for, meaning you might encounter offensive, indecent, or otherwise objectionable material without Asana being held accountable.
You understand that Asana does not control, and is not responsible for, User Content or Feedback, and that by using the Service and/or Websites, you may be exposed to User Content or Feedback from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable.
Details regarding subscription terms, automatic renewals, cancellation procedures, and refund policies.
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