WordPress.com
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Source provenance
Verified official sourceWhat changedPolicy text changed materially since the previous snapshot. 5 new line(s), 3 removed line(s).
Snapshot hash e941d78cf7a37aeef26cef21d591b268e433688d17bb72c361c651a440a5a6c0
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The company may suspend or disable accounts if believed to be compromised (risk_flags-1), and can terminate access to Ecommerce Services or force refunds without notice (risk_flags-2). Subscriptions automatically renew at full price (cancellation_renewal-1) and require cancellation at least one month before annual renewal or 24 hours before shorter periods (cancellation_renewal-2). The company can unilaterally change terms, services, and fees (gotchas-1, gotchas-2), and use user feedback without compensation (gotchas-3).
88% confidence
Critical issues that users should be aware of, such as limitations on liability, mandatory arbitration clauses, or difficult dispute resolution processes.
If the company believes an account has been compromised, it may suspend or disable the account.
Why it matters: Your account access may be suspended or disabled without notice if the company suspects it has been compromised.
If we believe your account has been compromised, we may suspend or disable it.
The company may terminate access to Ecommerce Services or force refunds without notice if it determines that use violates the Agreement, or if a payment processor or regulatory authority requires it.
Why it matters: Your access to Ecommerce Services may be terminated and refunds forced without notice if your use violates the agreement, or if a payment processor or regulatory authority requires it.
We may terminate your access to our Services or force refunds (where possible) to your subscribers and customers without notice to you if we determine (in our sole discretion) that your use violates the Agreement, or if a payment processor or regulatory authority requires it.
The company states it is not a party to, and will have no responsibility or liability for, communications, transactions, interactions, or disputes between the user and the provider of any content.
Why it matters: The company will not be responsible for any issues or disputes arising from transactions or interactions you have with content providers.
We are not a party to, and will have no responsibility or liability for, any communications, transactions, interactions, or disputes between you and the provider of any Content.
Except where required by law or a specific refund policy, there are no refunds for Paid Services and all payments are final.
Account termination without notice
Why it matters: You may not be able to get a refund for Paid Services unless a specific refund policy applies or it's legally required.
We may have a refund policy for some of our Paid Services, and we’ll also provide refunds if required by law. In all other cases, there are no refunds and all payments are final.
If a user does not show up for, participate in, or is late for a scheduled session for some Paid Services, they will still be charged and not entitled to a refund.
Account termination without notice
Why it matters: You will be charged for scheduled Paid Services even if you don't attend, participate, or are late, and won't receive a refund.
We may have a “no-show policy” for some Paid Services that require your participation. This means that if you don’t show up for, don’t participate in, or are late for a scheduled session, you’ll still be charged for the Paid Service and won’t be entitled to a refund.
The company is not responsible for refunding fees paid to website owners, as those transactions are directly between the website owners and their users.
Why it matters: The company is not responsible for refunding payments made to website owners; you must contact the website owner directly for any refunds.
We’re not responsible for refunding fees paid to a website owner because those transactions are between website owners and their users. If you’d like to request a refund, please contact the website owner.
How the company collects, uses, shares, and protects user data, including privacy practices and data retention policies.
Not clearly stated
No cited data-use findings — wording is unclearTerms related to subscription cancellation, automatic renewals, and how these processes affect the user.
Subscriptions automatically renew for the full price at the end of any discount period unless canceled.
Auto-renewal / negative-option billing
Why it matters: Your subscription will automatically renew at the full price after any discount or promotional period, unless you cancel.
If you received a discount, used a coupon code, or subscribed during a free trial or promotion, your subscription will automatically renew for the full price of the subscription at the end of the discount period.
Users must cancel annual subscriptions at least one month before the scheduled end date, and shorter subscriptions at least 24 hours before their end date.
Why it matters: You must cancel annual subscriptions at least one month in advance and shorter subscriptions at least 24 hours in advance to avoid automatic renewal.
You must cancel at least one month before the scheduled end date of any annual subscription and at least 24 hours before the end of any shorter subscription period.
Less obvious clauses that might be detrimental to the user, such as one-sided modification clauses, extensive indemnification requirements, or limitations on user rights.
The company may change fees at any time, including starting to charge for previously free services or removing/updating features. If the user doesn't agree with the changes, they must cancel their Paid Service.
Why it matters: The company can change prices or features for services at any time, and your only recourse if you disagree is to cancel your Paid Service.
We may change our fees at any time in accordance with these Terms and requirements under applicable law. This means that we may change our fees going forward, start charging fees for Services that were previously free, or remove or update features or functionality that were previously included in the fees. If you don’t agree with the changes, you must cancel your Paid Service.
When users share comments, ideas, or feedback, they agree that the company is free to use them without any restriction or compensation.
Why it matters: Any feedback or ideas you share with the company can be used by them freely without compensation or restriction to you.
When you share comments, ideas, or feedback with us, you agree that we’re free to use them without any restriction or compensation to you.
Clauses that offer specific benefits or safeguards to the user.
Users can opt out of marketing communications (email, phone, text) if they are not interested after creating an account.
Why it helps: This allows users to control the types of communications they receive, reducing unsolicited marketing.
Don’t worry — if you aren’t interested, you can opt out of the marketing communications, whether it’s an email, phone call, or text message.
European users have the right to withdraw from a transaction within fourteen days from the date of purchase under certain conditions, such as the purchase not being downloadable content or customized, and the service not being fully performed.
Why it helps: This clause grants European users a legal right to cancel certain purchases within a specific timeframe, offering consumer protection.
You have the right to withdraw from the transaction within fourteen (14) days from the date of the purchase without giving any reason as long as your purchase was not of downloadable content or of a customized nature, and (i) the service has not been fully performed, or (ii) subject to other limitations as permitted by law.
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