Bandcamp
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Verified official sourceWhat changedMaterial language shifts detected around cancel, refund, arbitration, privacy. 56 new line(s), 99 removed line(s).
Snapshot hash 062b82f002776237de2e3cbba656a1ad222f949be1f14b230993790ea4249a07
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Plain-English summary
This review highlights several important aspects of the Bandcamp Terms of Use. As a user, you should be aware that all sales of Digital Content are generally final, and the Company is not responsible for refunds for Merchandise (risk_flags-1, gotchas-3). You also risk losing access to previously purchased content without a refund if it is removed due to legal requirements or artist choice (risk_flags-2). For artists, there's a risk of liability for invalidated payments and chargebacks (risk_flags-3) and the Company can halt sales or restrict access for any reason in its sole discretion. The Company also states it has no control over how artists use fan information (data_use-1) and retains a broad, perpetual license to user-submitted content (data_use-2). The terms can be modified for some services without prior notice (gotchas-1), and you are responsible for checking for changes to the Terms of Use. Additionally, the Company can institute new charges with only 10 days' notice (gotchas-5) and Artist Subscriptions automatically renew (cancellation_renewal-1) with no partial refunds for early cancellation of Bandcamp Pro or Label accounts (cancellation_renewal-2). Lastly, the Company is not liable for damages from third-party websites linked from the service.
95% confidence
These clauses contain a risk of material, hard-to-reverse harm, such as money you cannot easily recover, lasting privacy exposure, loss of account access, weakened dispute rights, or broad ownership/control of user content.
The Company states that it is not responsible for refunds for Merchandise, except as specified in the Agreement.
Why it matters: If you purchase Merchandise, the Company disclaims responsibility for refunds, which means you may not be able to get your money back for merchandise purchases directly from Bandcamp.
Company is not responsible for refunds for Merchandise, except as provided in this Agreement.
You may lose access to previously purchased content if the Company is required by law to remove it or if the Artist chooses to remove it, and the Company will not provide a refund in such cases, unless required by law.
Why it matters: You might lose access to content you've bought if it's removed due to legal requirements or artist choice, and you won't necessarily get a refund for it.
If we are required by law to deny access through the Service to previously purchased Content, including by removing access to Content from a user’s personal collection through any mobile application, then Company will not provide the user who purchased that Content with a refund, except as required by applicable law. Users bear all risk from the denial of access to any Content purchased through the Service.
If a payment is later invalidated for any reason, you may be liable to Bandcamp or the third-party payment processor for the full transaction amount plus any fees, and will be responsible for chargebacks, disputes, or payment reversals.
Why it matters: As an artist, if a fan's payment is invalidated or subject to a chargeback, you could be responsible for the full amount and associated fees, even if the service was rendered.
When you receive a payment for a Transaction, you may be liable to Bandcamp or the applicable third-party payment processor for the full Transaction amount, plus any Fees if the payment is later invalidated for any reason. This means that, in addition to any other liability, you will be responsible for the amount of the payment sent by the sender, plus the applicable Fees if there is a chargeback, a dispute, or if there is a reversal of the payment.
These clauses describe how your data is collected, processed, and shared. They may indicate broad data collection, extensive sharing with third parties, or a lack of user control over personal information.
The Company acknowledges it has no control over how artists use personal information about fans, such as email addresses, country of residence, and zip/postal codes.
Why it matters: Artists you support or follow may access and use your personal information (like email and location), and the Company is not responsible for their handling of this data.
However, you acknowledge that Company has no control over Artists’ use of personal information about fans, such as your email address, country of residence and zip/postal code (“Fan Information”), and you further acknowledge and agree that Bandcamp shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the Artists’ use of such Fan Information.
By submitting User Submissions, you grant the Company a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable, and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, publicly display, publicly perform, communicate to the public, synchronize, and otherwise fully exploit the User Submissions in connection with the Site, Service, and Company's business.
Why it matters: Any content you submit to the service can be used, modified, distributed, and exploited by the Company in various ways, perpetually and irrevocably, for its business and promotion, including on third-party websites.
by Submitting any User Submissions through the Site or the Service, you hereby grant Company a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, edit, modify, reproduce, distribute, prepare derivative works of, publicly display, publicly perform (including on a through-to-the-audience basis and by means of a digital audio transmission), communicate to the public, synchronize and otherwise fully exploit the User Submissions in connection with the Site, the Service and Company’s (and its successors and assigns’) business, including without limitation for promoting and redistributing part or all of the Site (and
These clauses describe conditions or limitations related to canceling services, subscriptions, or automatic renewals. They may highlight difficulties in cancellation, non-refundable fees, or automatic re-enrollment processes.
If you purchase an Artist Subscription, your payment will automatically renew at the end of the subscription period unless you cancel before the end of the current period.
Auto-renewal / negative-option billing
Why it matters: Your Artist Subscription will automatically renew and charge you unless you remember to cancel it before the current subscription period ends.
If you purchase an Artist Subscription, your payment for such Artist Subscription will automatically renew at the end of the applicable subscription period, unless you cancel your Artist Subscription before the end of the current subscription period.
If you cancel a Bandcamp Pro or Label account, services continue for the duration of the already paid monthly billing cycle, but no partial refunds are issued for unused time.
Why it matters: If you cancel a Bandcamp Pro or Label account mid-cycle, you won't get a refund for the remaining unused time, even though you won't be charged for future cycles.
Once you cancel, your Bandcamp Pro or Label account services will continue for the duration of the monthly billing cycle for which you have already paid. We do not issue partial refunds for unused time in a monthly billing cycle for which you have already paid, but you will not be charged for any following monthly billing cycles.
These clauses contain terms that are disadvantageous to the user but may be overlooked or misunderstood. They can include waivers of rights, broad indemnification clauses, or unexpected liabilities.
Some services offered through the Service may be subject to additional terms and conditions that the Company may update from time to time without prior notice.
Why it matters: The Company can change the terms for some services without telling you beforehand, meaning you might be bound by new rules without realizing it.
In addition, some services offered through the Service may be subject to additional terms and conditions promulgated by Company from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into these Terms of Use by this reference.
All sales of Digital Content are final, except where prohibited by law or otherwise determined by Bandcamp.
Why it matters: Once you purchase Digital Content, you generally cannot return it or get a refund, unless a specific exception applies.
All sales of Digital Content are final (except where prohibited by law), unless otherwise determined by Bandcamp.
The Company reserves the right to change its price list and institute new charges at any time, with ten days prior notice sent by email or posted on the Site. Continued use after notification constitutes acceptance.
Why it matters: The Company can raise prices or add new fees for services with just 10 days' notice, and by continuing to use the service, you automatically agree to these new costs.
Company reserves the right to change its price list and to institute new charges at any time, upon ten (10) days prior notice to you, which may be sent by e-mail or posted on the Site. Use of the Service by you following such notification constitutes your acceptance of any new or increased charges.
These clauses describe commitments or features that benefit you. They may include explicit data-minimization commitments, clear refund windows, advance notice before material changes, or user controls.
Bandcamp commits that it will not use, nor permit others to use, any Artist's Music to train models for generating sound recordings, videos, or musical works without the Artist's explicit permission.
Why it helps: This clause explicitly protects artists' music from being used for AI training without their consent, giving artists control over their creative works in the context of emerging technologies.
Notwithstanding the foregoing, Bandcamp will not use, and will not permit others to use, any Artist’s Music to train models to generate sound recordings, videos synchronized with sound recordings or other audiovisual works, or musical works embodied within sound recordings and music videos, without that Artist’s express permission.
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