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Terms of service

Bandcamp

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Score80.0
Reviewed
Policy typeTerms of service
Concern findings4
Protections1
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash 653e981cc5b1f8dffa75e7d64c36117b90e1761c99f5ac1dad07b336bc24416f

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

Bandcamp's terms highlight that you may lose access to purchased digital content without a refund if it's removed due to legal requirements (ID: risk_flags-1, risk_flags-2). Bandcamp also disclaims responsibility for how artists use your personal information (ID: data_use-1). Artist Subscriptions auto-renew unless canceled (ID: cancellation_renewal-1).

90% confidence

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Risk Flags

2 findings

These clauses contain terms that may be significantly detrimental to you. We recommend you pay extra attention to these.

high95% confidence

No Refund for Lost Digital Content

The company will not provide a refund to users who purchased content that they later lose access to, even if the company is required by law to deny access. Users bear all risk from the denial of access to any content purchased through the service.

Account termination without notice

Why it matters: You will not receive a refund if you lose access to purchased digital content, even if Bandcamp is legally required to remove it.

If we are required by law to deny access through the Service to previously purchased Content, including by removing access to Content from a user’s personal collection through any mobile application, then Company will not provide the user who purchased that Content with a refund, except as required by applicable law. Users bear all risk from the denial of access to any Content purchased through the Service.

Fees and Payments – General, paragraph 9 · Citation strength: strong

medium95% confidence

Access to Purchased Content Not Guaranteed Perpetually

Content you purchase cannot be guaranteed to be available to you perpetually. If the company receives a notification of claimed infringement, they may be required by law to remove that content from the service and may also have to deny continued access to anyone who previously purchased such content, meaning you could lose access to previously purchased content.

Why it matters: You may lose access to digital content you have purchased if it is removed from the service due to legal requirements or copyright infringement claims.

Content you purchase in a Transaction cannot be guaranteed to be available to you perpetually. For example, if we receive a notification of claimed infringement from a copyright owner or its agent with respect to specific Content, then we may be required by law to remove that Content from the Service and not make it available for future sale and we may also have to deny continued access to anyone who previously purchased such Content. This means that you may lose access to purchased Content previously available to you through the Service.

Fees and Payments – General, paragraph 8 · Citation strength: strong

Data Use

1 finding

These clauses describe how your data is collected, processed, and shared.

medium90% confidence

No Control Over Artist's Use of Fan Information

The company states it has no control over artists' use of personal information about fans, such as email address, country of residence, and zip/postal code (referred to as "Fan Information"). The company will not be responsible or liable for any damage or loss caused by artists' use of such Fan Information.

Why it matters: Bandcamp is not responsible for what artists do with your personal information, such as email address or location data. This data could be used in ways you don't expect by the artists you support.

However, you acknowledge that Company has no control over Artists’ use of personal information about fans, such as your email address, country of residence and zip/postal code (“Fan Information”), and you further acknowledge and agree that Bandcamp shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the Artists’ use of such Fan Information.

For fans:, paragraph 15 · Citation strength: strong

Cancellation and Renewal

1 finding

These clauses describe the conditions under which you or the company may cancel service, and anyauto-renewal policies.

low95% confidence

Artist Subscription Auto-Renewal

If you purchase an Artist Subscription, your payment will automatically renew at the end of the applicable subscription period, unless you cancel it before the end of the current period.

Auto-renewal / negative-option billing

Why it matters: Your Artist Subscription will automatically renew and charge you unless you proactively cancel it before the current period ends.

If you purchase an Artist Subscription, your payment for such Artist Subscription will automatically renew at the end of the applicable subscription period, unless you cancel your Artist Subscription before the end of the current subscription period. The cancellation will take effect the day after the last day of the current subscription period.

Fees and Payments – General, paragraph 7 · Citation strength: strong

Gotchas

All clear

These clauses contain terms that may be unexpected or may have consequences that are not immediately obvious. We recommend you pay extra attention to these.

Looking good

No hidden gotchas

Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.

Protections

1 finding

These clauses contain terms that are protective of the user, promote user agency, or are otherwise consumer-friendly.

Protection95% confidence

Encouragement to Download Purchased Content

The company encourages users to promptly download any purchased content to their own devices. This is to ensure continued control and possession of the content even if it is removed from the service by the company or the artist.

Why it helps: This recommendation helps you maintain access to content you've purchased, even if it's no longer available on the platform, mitigating the risk of losing access to your digital purchases.

Because there is a possibility that we may be required to deny you access to previously purchased Content, we encourage you to promptly download any Content you purchase through the Site to your own devices so that you will retain control and possession of such Content even if we are required to remove the Content from the Service or the Artist chooses to remove that content from the Service.

Fees and Payments – General, paragraph 10 · Citation strength: strong

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