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Privacy policy

Better Mortgage

Review these first

Score62.0
Reviewed
Policy typePrivacy policy
Concern findings7
Protections0
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around personal data, privacy, share your, artificial intelligence. 126 new line(s), 120 removed line(s).

Snapshot hash 45ac11850d5ddd9f1bbebeb3e6af650349ecf2f1700d7c50d4f5a47be3fd57b7

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The company's Privacy Policy allows for unilateral and immediate changes, which users agree to by continued use of the website (risk_flags-1, risk_flags-3). Your personal information may be transferred during corporate transactions and used to train internal AI models (risk_flags-4). The company collects broad data from third-party sources (risk_flags-5) and uses third-party cookies for targeted advertising that tracks users across websites (data_use-2). The company's first-party cookies do not respond to do-not-track signals, and personal information may be shared with affiliated businesses for marketing unless users opt out (data_use-3) or for legal compliance reasons. Additionally, email is not a secure method for sensitive communication (gotchas-1), and links to third-party sites are not covered by this policy.

90% confidence

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Follow up on findings with grounded answers from this review. Not legal advice.

Risk Flags

4 findings

Clauses that signal a potential for significant user harm, often material and hard to reverse. These are critical for a user to understand before agreeing to the terms.

high95% confidence

Unilateral Policy Changes Take Effect Immediately

The company reserves the right to update their Privacy Policy at any time, with changes becoming immediately effective upon posting. Continued use of the Website after updates constitutes consent to the new terms.

Unilateral amendment

Why it matters: The company can change the terms of its Privacy Policy at any time, and these changes take effect immediately once posted. Users are bound by the new terms simply by continuing to use the website, without explicit agreement or advance notice.

We reserve the right to update this Privacy Policy at any time. Any changes will be immediately effective upon the posting of the updated policy. Your continued use of the Website after these updates are posted represents your consent to the terms of the new Privacy Policy.

Updates to this Privacy Policy, paragraph 1 · Citation strength: strong

medium90% confidence

User Agreement to Privacy Policy Through Website Use

By continuing to use the Website, users agree to the Privacy Policy and the collection, use, disclosure, and storage of their personal information as described within it.

Why it matters: You automatically agree to the company's privacy practices, including how your personal information is collected, used, disclosed, and stored, simply by continuing to use their website.

By continuing to use the Website, you agree to this Privacy Policy and the collection, use, disclosure, and storage of your personal information as described by this Privacy Policy.

Privacy Policy, paragraph 1 · Citation strength: strong

medium85% confidence

Use of Personal Information for AI Model Development

The company may use personal information to develop and train internal artificial intelligence (AI) models.

Why it matters: Your personal information might be used to develop and train the company's internal artificial intelligence models, which could involve processing your data in ways not directly related to providing service to you.

We may use your personal information and anonymous information for the following purposes: To complete and fulfill your loan application; To respond to and fulfill your requests; For our marketing efforts, such as to send you marketing communications that we believe may be of interest to you; For our business purposes, such as for analysis and to develop new products and services; To develop and train internal artificial intelligence (AI) models;

How We Use Collected Information, paragraph 1 · Citation strength: strong

medium90% confidence

Broad Data Collection from Third-Party Sources

The company may collect personal information about you from third-party sources and combine it with information you provided or previously collected. An example given is receiving information from a social media service if you use it to log into the Website.

Why it matters: The company can collect your personal information from various third-party sources and combine it with the data you directly provide, creating a more comprehensive profile of you without your direct knowledge of all sources.

Information from other sources. We may also collect personal information about you from third party sources, which we may combine with information that you provided or that we previously collected. For example, we may receive information from a social media service about you if you use a social media account to log into the Website.

Information We Collect, paragraph 1 · Citation strength: strong

Data Use and Sharing

2 findings

Clauses that describe how your data is used, shared, and for what purposes. This includes internal processing, sharing with third parties, and data retention policies.

medium90% confidence

Use of Third-Party Cookies for Targeted Advertising

Third-party cookies are used to serve targeted advertisements on both the Website and on third-party websites, and these cookies may track users over time and across third-party websites and services.

Why it matters: Third-party cookies may track your browsing activity across different websites and services to deliver targeted advertisements, even when you are not on the company's website.

We also use third-party cookies to serve targeted advertisements on both the Website and on third-party websites. These cookies may track users over time and across third-party websites and services.

Information We Collect, paragraph 2 · Citation strength: strong

medium90% confidence

Sharing with Affiliated Businesses for Marketing

The company may share personal information with its affiliated businesses that provide quality services or products you may be interested in, and with other partners for marketing arrangements, unless you have opted out.

Why it matters: Your personal information may be shared with affiliated companies and other marketing partners, who may then contact you with their products and services, unless you actively opt out.

We may share personal information with third parties: Such as vendors who provide employment verification, degree verification, title, document import, or other necessary services; Such as our Better Home and Finance Holding Company affiliated businesses that provide quality services or products you may be interested in (unless you have opted out); Such as other partners we have marketing arrangements with, or to others that may want to provide information to you about the products and services that they offer (unless you have opted out)

How We Share Personal Information, paragraph 1 · Citation strength: strong

Cancellation and Renewal

Not clearly stated

Clauses that describe how a user can cancel a subscription or service, how and when services are renewed, and any associated refund policies.

Not clearly stated

No cited billing terms — wording is unclear

The document does not contain information regarding cancellation, subscription renewal, or refund policies.

Gotchas

1 finding

Tricky clauses that may be intentionally vague, difficult to understand, or contain conditions that are not immediately obvious and could lead to unexpected outcomes for the user.

low95% confidence

Emails Not Secure for Sensitive Information

The company states that email is not a secure form of communication for transmitting sensitive or personal information.

Why it matters: Sending sensitive or personal information via email to the company is not secure and could put your data at risk.

Please understand that no security technology is completely secure, and remember that when communicating with us, email is not a secure form of communication when transmitting sensitive or personal information.

How We Protect Personal Information, paragraph 1 · Citation strength: strong

Protections

0 findings

Source-backed commitments that directly benefit consumers, such as data minimization, deletion rights, refunds, or advance notice.

Looking good

No source-backed concerns shown

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