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Plain-English summary
Bird's Privacy Policy describes the collection and use of personal information, including potentially sensitive data. The company may collect biometric information to verify a single rider (data_use-1) and gathers location data from devices and vehicles (data_use-3). Additionally, information from public social media profiles, such as interests and 'likes', may be collected (risk_flags-1, data_use-4), and any public comments made on blogs or social media are not confidential (risk_flags-2). Users' personal information may also be transferred during corporate transactions (data_use-5). Bird clarifies that its policy does not cover third parties who separately control user information (gotchas-1). Furthermore, users may be asked for government-issued identification including birthdate, gender, and photo (gotchas-2), and information may be disclosed to public partners for various public interest purposes, including city planning and traffic management (gotchas-3). Cookie data, used for personalizing content and ads, may be combined with other collected information (gotchas-4).
85% confidence
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Risk Flags
Critical issues that pose significant privacy or financial risks.
medium85% confidence
Information collected from third-party social media profiles may include interests and 'likes'.
The policy states that when users interact with the service on social media platforms, Bird may collect information from their public profile, as well as interests and "likes" if the social media platforms permit disclosure.
Why it matters: Information from your public social media profile, including your interests and 'likes', may be collected by Bird if you interact with them on social media platforms and if those platforms allow its disclosure.
When you interact with us or post content about us on social media platforms – like Facebook, Twitter, Google+, Tumblr, LinkedIn, YouTube, or Pinterest – we may collect certain information from your public profile as well as interests, “likes” and similar information you permit social media platforms to disclose in this way.
Information We Collect From Other Sources, paragraph 1 · Citation strength: strong
medium85% confidence
Public comments on blogs and social media are not confidential and are publicly available.
The policy states that information submitted through features like comments on blogs, product reviews, or social media interactions is not confidential and may be accessed by others, becoming publicly available.
Why it matters: If you comment on the company's blog or interact on their social media pages, your comments will be publicly available and not confidential.
When you interact with us or post content about us on social media platforms – like Facebook, Twitter, Google+, Tumblr, LinkedIn, YouTube, or Pinterest – any information that you submit through such features is not confidential and may be accessed by others. For example, if you submit a product review on one of our sites, we may display your review (along with the name provided, if any) on other Bird sites and on third-party websites. If you provide a comment on our blog, other blog readers will be able to review your comments, and if you interact with us on our social media pages, your comments will be publicly available.
How your data is collected, processed, and shared.
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Biometric information, such as photographs, videos, or body mass, may be used to confirm a single rider.
Biometric information, including photographs, videos, or body mass, may be used to confirm that only one rider is utilizing the service.
Why it matters: Your biometric information may be used to verify that only one person is using the service.
We may also use biometric information, such as photographs, videos, or body mass to confirm that only one rider is utilizing our service.
Information You Provide to Us, paragraph 1 · Citation strength: strong
low85% confidence
Bird does not store payment information but uses third-party processors.
Bird does not store user payment information; instead, third-party payment processors are used to collect and process payments.
Why it matters: Your payment information is not stored by Bird itself but is handled by external payment processors.
Note that Bird does not store your payment information; we use experienced and trusted third-party payment processors to collect and process your payments for us.
Information You Provide to Us, paragraph 1 · Citation strength: strong
medium85% confidence
User location information is collected from devices and vehicles.
The service automatically collects and stores location information from the user's device and the vehicle they use, including GPS or Bluetooth location from mobile devices and real-time latitude and longitude from vehicles.
Why it matters: Your location information, including GPS or Bluetooth data from your mobile device and real-time latitude and longitude of the vehicle you use, is automatically collected.
* Vehicles: We collect the latitude and longitude of your vehicle in real-time. This information can be used to determine your device or vehicle’s current location, travel direction, and speed.
Information We Automatically Collect, paragraph 1 · Citation strength: strong
medium85% confidence
Information from social media public profiles, including interests and 'likes', may be collected.
When interacting with Bird on social media platforms, information from a user's public profile, as well as interests and "likes," may be collected if the social media platforms permit its disclosure.
Why it matters: Interactions with Bird on social media platforms may result in the collection of information from your public profile, including interests and 'likes', if the social media platform allows it.
When you interact with us or post content about us on social media platforms – like Facebook, Twitter, Google+, Tumblr, LinkedIn, YouTube, or Pinterest – we may collect certain information from your public profile as well as interests, “likes” and similar information you permit social media platforms to disclose in this way.
Information We Collect From Other Sources, paragraph 1 · Citation strength: strong
medium85% confidence
Personal information may be transferred as part of corporate transactions like mergers or sales.
Bird may transfer personal information during corporate transactions such as a merger, financing, acquisition, bankruptcy, dissolution, or the transfer, divestiture, or sale of all or part of its business or assets.
Why it matters: Your personal information may be transferred to another entity if Bird undergoes a corporate transaction like a merger, acquisition, or sale of assets.
We may transfer personal information as part of a corporate transaction like a merger, financing, acquisition, bankruptcy, dissolution, or at transfer, divestiture, or sale of all or a portion of our business or assets.
Terms related to service cancellation, account termination, and renewals.
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Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Potentially overlooked clauses that could be unfavorable.
medium85% confidence
Policy does not cover third parties collecting or controlling user information separately from Bird.
The policy explicitly states it does not apply to independent third parties, such as business partners and retail sellers of vehicles, that may collect or control user information separately from Bird.
Why it matters: Your data practices with other companies outside of Bird are not covered, even if they are business partners or sellers of Bird vehicles, leaving you to review their separate policies.
This policy does not apply to independent third parties that may collect or control your information separately from Bird like our business partners and retail sellers of our vehicles. Please be aware that companies not part of the Bird family of companies are separate legal entities from Bird and have their own privacy policies and practices. While we encourage you to review those third-party policies, please understand that Bird is not responsible for those companies’ privacy policies and related legal obligations.
Government-issued identification may be requested, including birthdate, gender, and photo.
To confirm identity and eligibility for renting vehicles or employment, users may be asked to provide their birthdate and government-issued ID, which could include document numbers, birth date, gender, and a photo.
Why it matters: You may be required to provide your birthdate and government-issued ID, potentially revealing document numbers, gender, and photo, to rent a vehicle or be employed by Bird.
To hire or employ you, we may be required to confirm your identity and eligibility for employment. We may ask you to provide your birthdate and driver’s license or other government-issued ID (which may indicate document numbers as well as birth date, gender, and photo).
Information You Provide to Us, paragraph 1 · Citation strength: strong
medium85% confidence
Information may be disclosed to public partners for various public interest purposes, including city planning and traffic management.
The policy indicates that user information will be disclosed to public partners (governmental and quasi-governmental entities) as required to operate in specific locations. Public partners may use this information for purposes such as city planning activities, public transportation services, traffic congestion management, designating vehicle parking zones, issuing parking fines, or creating restricted areas for vehicles.
Why it matters: Your information may be shared with government and quasi-government entities, who can use it for broad public interest purposes including city planning, traffic management, and even assigning parking fines.
We will disclose your information with public partners as may be required to operate in a particular city or location. Public partners may use this information to help improve, inform, or manage city planning activities, public transportation services, traffic congestion, or our vehicles or services (for example, for designating vehicle parking zones, issuing parking fines, or creating restricted areas where our vehicles may not go, like sidewalks) among other public interest purposes the public partner may determine. In some cases, sharing your information with our public partners may be required by law or regulation.
Cookies are used to personalize content and ads and track advertisement performance, and this data may be combined with other collected information.
Cookie data is used to personalize content and advertisements and to track the performance of advertisements. This data may be combined with other information collected from users.
Why it matters: Your activity captured by cookies, which includes data to personalize advertisements and track their performance, may be combined with other personal information they collect from you.
We use Cookie data to help us understand things like how many site visitors we had, how fast the pages loaded, or whether we had any performance issues, to record your preferences, personalize content and ads, and track information about the performance of our advertisements, among other purposes. We may combine this information with other information we collect from you.