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Plain-English summary
This Blizzard End User License Agreement contains several high-risk clauses. Blizzard retains sole discretion in validating and remedying security breach claims (risk_flags-2) and offers no compensation if they suspend or terminate your license for non-compliance (risk_flags-1). You are fully responsible for all account actions and purchases, even if unauthorized (risk_flags-4), and for all actions of minors using your account (risk_flags-5). Additionally, sharing your account or login information is generally prohibited (risk_flags-3).
95% confidence
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Risk Flags
Critical issues which may have a severe negative impact on a user. These should be carefully reviewed and understood before proceeding.
high95% confidence
No Compensation for License Suspension or Termination
If your license to use the Platform, or parts thereof, is suspended or terminated due to non-compliance with the Agreement, Code of Conduct, or specific license limitations, you will not be entitled to any compensation.
Why it matters: You could lose access to game subscriptions, in-game items, currencies, services, and tokens without any refund if your license is suspended or terminated.
Blizzard may suspend or terminate your license to use the Platform, or parts, components and/or single features thereof, as mentioned in Section 10.B hereunder if you do not comply with the Agreement, the Code of Conduct and other applicable terms mentioned in this Agreement, and/or if you violate, or assist others in violating, the specific license limitations set forth below. In case of such a license suspension or termination you will not be entitled to any compensation in regard to the respective suspended or terminated license, including but not limited to game subscriptions, in-game items, currencies and services, tokens, etc.
For customers who purchased subscriptions which commenced:, paragraph 23 · Citation strength: strong
high95% confidence
Blizzard's Discretion in Security Breach Claims
Blizzard has the sole and absolute discretion in determining if your claim regarding a security breach (e.g., loss, theft, or unauthorized disclosure of login information) is valid and what the appropriate remedy will be.
Why it matters: You may not have recourse or a guaranteed resolution if your account is compromised, as Blizzard retains full control over decisions regarding the validity of a claim and the appropriate actions.
Regardless of any actions Blizzard may take on your behalf, you acknowledge and agree that Blizzard has sole and absolute discretion in determining whether or not your claim is valid and, if so, the appropriate remedy.
You are generally prohibited from sharing your Account or Login Information with anyone, unless explicitly allowed by the terms of the Agreement.
Why it matters: Sharing your account or login details with others, even family or friends, could lead to a violation of the terms and potential account penalties.
ou cannot share the Account or the Login Information with anyone, unless the terms of this Agreement allow it.
Responsibility for All Account Uses, Including Unauthorized Purchases
You are responsible for all uses of your Login Information and Account, including purchases, regardless of whether they were authorized by you.
Why it matters: If your account is compromised or someone makes unauthorized purchases using your login information, you may be held responsible for those charges.
You must maintain the confidentiality of the Login Information, as you are responsible for all uses of the Login Information and the Account, including purchases, whether or not authorized by you.
If you allow a minor child or legal ward to use an Account or the Platform, you agree to the Agreement on their behalf and are responsible for all their uses of the Account or Platform, regardless of authorization.
Why it matters: Parents or legal guardians are financially and legally responsible for all actions and purchases made by a minor using their account, even if those actions were not authorized by the parent/guardian.
In the event that you permit your minor child or legal ward (collectively, your “Child”) to use an Account or the Platform (including any Game), you hereby agree to this Agreement on behalf of yourself and your Child, and you understand and agree that you will be responsible for all uses of the Account or the Platform by your Child whether or not any particular use was authorized by you.
This section describes how the company collects, processes, and shares your personal data.
medium90% confidence
Collection of Personal and Non-Personal Data
You must provide Blizzard with accurate and updated personal information such as name and email address, and potentially payment information, to create or update an Account. Blizzard also has the right to obtain non-personal data from your connection to the Platform.
Why it matters: You are required to share personal information and potentially payment details to use the service, and Blizzard may collect other non-personal data about your connection without further consent.
(the terms of which are incorporated into this Agreement). Blizzard will also have the right to obtain non-personal data from your connection to the Platform
Data Mining Prohibited for Users, Permitted for Blizzard
You are prohibited from using unauthorized processes or software to intercept, collect, read, or 'mine' information generated or stored by the Platform. However, Blizzard may, at its sole discretion, allow the use of certain third-party user interfaces.
Why it matters: You cannot collect data from the platform using unauthorized methods, while Blizzard reserves the right to allow specific third parties to do so, indicating that data mining is generally reserved for the company or its approved partners.
Use any unauthorized process or software that intercepts, collects, reads, or “mines” information generated or stored by the Platform; provided, however, that Blizzard may, at its sole and absolute discretion, allow the use of certain third-party user interfaces.
For customers who purchased subscriptions which commenced:, paragraph 35 · Citation strength: strong
Cancellation and Renewal
This section outlines the policies for subscription renewal, cancellation procedures, and any associated fees or conditions.
low95% confidence
Automatic Renewal of Subscriptions
If you choose a recurring subscription for a Game, payments will be processed automatically (e.g., debited from your Blizzard Balance or charged to your credit card) until you cancel the subscription or the Account.
Why it matters: Subscriptions will automatically renew and charge you unless you actively cancel them, requiring you to monitor and manage your subscription status.
If you choose a recurring subscription for a Game, you acknowledge that payments will be processed automatically (e.g., debited from your Blizzard Balance or charged to your credit card) until you cancel the subscription or the Account.
Acceptance of Price Modifications by Continued Use
Your continued use of the service after the renewal of your current subscription period means that you accept any updated subscription fees. If you disagree with these price modifications, you must cancel your subscription before the new price period starts.
Why it matters: If you don't cancel your subscription before a price change takes effect, you will be considered to have accepted the new, potentially higher, price.
Your continued use after the renewal of your current subscription period means that you accept the updated subscription fees. If you disagree with those price modifications, you may cancel your subscription by clicking the “cancel account” button on the subscription management page in your Battle.net Account before the subscription period with the modified price starts. Your cancellation has to be made before the price changes come into force, otherwise you will be deemed to have accepted those modifications.
Unexpected stipulations that may be overlooked, but can significantly impact user rights or experience.
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Non-Transferable Account Rights
You may not transfer your rights and obligations to use the Platform.
Why it matters: You cannot sell, give away, or otherwise transfer your account or associated rights to another person.
You may not transfer your rights and obligations to use the Platform.
For customers who purchased subscriptions which commenced:, paragraph 14 · Citation strength: strong
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Prohibited Commercial Use of Platform Content
You are prohibited from exploiting the Platform for any purpose not expressly authorized by Blizzard, including gathering in-game currency/items/resources for external sale/exchange, performing in-game services for payment, or organizing events involving wagering on game outcomes without authorization.
Why it matters: You cannot use in-game items or services for external commercial gain, which restricts economic activities that might emerge around the game.
3.); (ii) gathering in-game currency, items, or resources for sale/selling/exchanging outside of the Platform or the Game(s); (iii) performing in-game services including, without limitation, account boosting or power-leveling, in exchange for payment; (iv) communicating or facilitating (by text, live audio communications, or otherwise) any commercial advertisement, solicitation or offer through or within the Platform; or (v) organizing, promoting, facilitating, or participating in any event involving wagering on the outcome, or any other aspect of, Blizzard’s Games, whether or not such conduct constitutes gambling under the laws of any applicable jurisdiction, without authorization.
For customers who purchased subscriptions which commenced:, paragraph 32 · Citation strength: strong
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Obligation to Pay All Fees and Taxes
You agree to pay all fees and applicable taxes incurred by you or anyone using your Account.
Why it matters: You are responsible for all charges and taxes associated with your account, emphasizing the need to monitor who uses your account and what purchases are made.
You agree to pay all fees and applicable taxes incurred by you or anyone using your Account.
These clauses contain commitments or features that benefit the user.
Protection95% confidence
Notifications for Price Modifications
Blizzard will provide reasonable prior notice for any revisions to pricing of goods and services. For subscription fee modifications, you will receive an email notification at least thirty (30) days before new prices become active (or six weeks if you are a German resident).
Why it helps: This ensures you are informed in advance of price changes, giving you time to decide whether to continue your subscription or cancel it.
Blizzard may revise the pricing for the goods and services offered through the Platform at any time with a reasonable prior notice. If Blizzard modifies its subscription fees, Blizzard will send you an email notification at least thirty (30) days before the price modifications become live.
Any refunds due to you under this Agreement will be made by the affiliate that received the payment relevant to such refund, and this payment will satisfy the refund obligation.
Why it helps: This clarifies that refunds will be issued by the entity that originally collected your payment, providing a clear path for reimbursement.
Any refunds due to you under this Agreement will be made by the affiliate that received the payment relevant to such refund and such refund payment from such affiliate will satisfy any refund payment obligation owing from Activision Blizzard UK Limited to you.
For customers who purchased subscriptions which commenced:, paragraph 10 · Citation strength: strong
Protection90% confidence
Transferability of Retail Games on Physical Media
For games purchased from retailers on original physical media (e.g., CD-ROM, DVD), you may permanently transfer all your rights and obligations to another person who agrees to the terms, provided you physically transfer the original media, packaging, and documentation, and permanently delete all copies and installations of the game in your possession.
Why it helps: This provides a specific exception for physically purchased games, allowing you to transfer ownership under certain conditions, offering more flexibility than digital license transfers.
With regards to Games purchased from retailers on original media (e.g., on CD-ROM, DVD, etc.) you may permanently transfer all of your rights and obligations related to the use of a Game under this Agreement to another person who agrees to the terms of this Agreement by physically transferring the original media, original packaging, and all manuals or other documentation distributed with the Game provided that you permanently delete all copies and installations of the Game in your possession or control.
For customers who purchased subscriptions which commenced:, paragraph 15 · Citation strength: strong
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