Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Cash App retains user information, including transaction data, even after account closure for reasons like legal compliance, fraud prevention, and dispute resolution (risk_flags-1). While the company takes reasonable security measures, it does not guarantee absolute security of user data. Cash App uses collected information to develop credit risk profiles and assess creditworthiness, which could influence user financial standing. The service gathers a wide range of personal data from various sources, including affiliates, verification services, credit partners, merchants, and marketing partners, potentially creating comprehensive user profiles. Cash App also uses AI and machine learning models for service improvement, personalization, and to maintain a trusted environment, meaning user data is subject to automated processing and profiling.
92% confidence
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Risk Flags
1 finding
Critical issues and red flags: clauses that signal a clear and present danger to user rights, privacy, or financial well-being. These often involve irreversible harm or severe loss of control.
high95% confidence
Data retention after account closure
Even after you close your account, Cash App can retain information about you and any transactions or Services for a period of time consistent with applicable law, statute of limitations, or as deemed reasonably necessary to comply with applicable laws, regulations, legal processes, or governmental requests, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with Services, to assist with investigations, to enforce agreements or policies, or to take any other actions consistent with applicable law.
Why it matters: Even if you close your account, Cash App states that it can retain your personal information and transaction details for an extended period, potentially indefinitely, for various reasons including legal compliance, fraud prevention, debt collection, dispute resolution, and enforcement of their agreements. This means your data may not be fully deleted upon account closure.
Even after you close your account, we can retain information about you and any transactions or Services in which you may have participated for a period of time that is consistent with certain criteria, such as applicable law, applicable statute of limitations, or as we believe is reasonably necessary to comply with applicable laws, regulations, legal processes, or governmental requests, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of Service or other applicable agreements or policies, or to take any other actions consistent with applicable law.
HOW LONG WE KEEP YOUR INFORMATION, paragraph 1 · Citation strength: strong
Data Use
All clear
How user data is collected, processed, and shared. This section highlights practices that might be concerning, such as broad data sharing, collection of sensitive information, or unclear data retention policies.
✓
Looking good
No data-use concerns flagged
Verbaterm only flags concerns it can cite. No source-backed data-use findings are shown here.
Cancellation and Renewal
All clear
Terms related to service cancellation, account termination, and automatic renewals. This section flags policies that make it difficult for users to cancel, or that result in unexpected charges.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Not clearly stated
Unexpected or hidden clauses that might surprise users. These often involve one-sided terms, limitations of liability, or clauses that are not immediately apparent but could have significant implications.
?
Not clearly stated
No cited gotchas — wording is unclear
The document states that users consent to the data practices by using Cash App and continuing to interact with its Services, which is a standard consent mechanism. It also notes that if users disagree with changes to the Privacy Notice, they may cancel their account at any time. If they keep using the Services, they consent to any amendment. These are common practices and do not constitute 'gotchas' in this context.
Protections
2 findings
User-favorable clauses that protect privacy, offer control over data, or ensure fair treatment. These highlight commitments made by the service to benefit its users.
Protection95% confidence
Option to stop sharing phone contacts
You can update your settings to stop sharing your phone contacts with Cash App at any time.
Why it helps: Users have control over sharing their phone contacts and can stop this sharing at any time, enhancing privacy and data control.
You can update your settings to stop sharing your phone contacts with us at any time.
Information You Provide to Enhance Your Experience, paragraph 1 · Citation strength: strong
Protection95% confidence
Specific protections for children's personal information
Cash App states that they do not knowingly sell or share for targeted advertising the personal information of children under the age of 16. If they learn that any information collected has been provided by a child under the age of 13 for an unauthorized account, they will promptly delete that information.
Why it helps: Explicit commitments are made not to knowingly sell or share personal information of minors under 16 for targeted advertising, and to delete data from unauthorized accounts of children under 13, offering enhanced privacy safeguards for younger users.
We do not knowingly sell or share for targeted advertising the personal information of children under the age of 16. If we learn that any information we collect has been provided by a child under the age of 13 for an unauthorized account, we will promptly delete that information.
CHILDREN’S PERSONAL INFORMATION, paragraph 1 · Citation strength: strong
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This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.