Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Cash App may downgrade, suspend, or terminate your account if you do not provide requested information or if your identity cannot be verified (risk_flags-0003). There is no FDIC insurance for some account types (risk_flags-0001) and no overdraft or credit feature (risk_flags-0002). Extensive personal and business information is collected for account registration and use, and the Company is authorized to use third parties for identity verification (data_use-0001, data_use-0002). Continued use of the service implies acceptance of any changes to the terms (gotchas-0002) and electronic notices are considered legally binding (gotchas-0001). Disputes related to purchases made through Checkout Features are your sole responsibility to resolve with the merchant (gotchas-0003). There are also fees for paper money deposits (gotchas-0004), instant transfers (gotchas-0005), and sending money from a credit card (gotchas-0006).
85% confidence
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Risks to you
Critical issues and red flags that could cause you material harm.
medium95% confidence
No FDIC insurance for some accounts
If you do not have a Cash App Prepaid Card, a Sponsored Account, or sponsor a Sponsored Account, your Cash App Balance and Savings Balance are not protected by FDIC pass-through insurance.
Why it matters: Your funds may not be protected by FDIC pass-through insurance if you do not have a Cash App Prepaid Card, a Sponsored Account, or sponsor a Sponsored Account.
If you don't have a Cash App Prepaid Card, a Sponsored Account, or sponsor a Sponsored Account, your Cash App Balance and Savings Balance are not protected by FDIC pass-through insurance.
| Information | |, paragraph 4 · Citation strength: strong
medium95% confidence
No overdraft or credit feature
The service has no overdraft or credit feature.
Why it matters: You cannot overdraft your account or access a line of credit through the service.
No overdraft/credit feature.
| Information | |, paragraph 2 · Citation strength: strong
high90% confidence
Account downgrade or termination for providing requested information
If you decline to provide requested information or if your identity cannot be verified, your account may remain a Restricted Account, or we reserve the right to downgrade your account type, or suspend or terminate it.
Why it matters: If you do not provide requested information or your identity cannot be verified, your account may be downgraded, suspended, or terminated, limiting your ability to use the service.
If you decline to provide us with the information that we request or if we cannot verify your identity to our satisfaction (in our sole judgment and discretion) for any reason, then your Account will remain a Restricted Account and you will not be able to use certain Services. In addition, we reserve the right to downgrade your Account type to a Restricted Account or suspend or terminate the Account or access to certain Services of anyone who provides inaccurate, untrue, or incomplete information.
Validating and Authenticating Your Identity, paragraph 2 · Citation strength: strong
Data use and sharing
How the company uses, shares, and profits from your data.
medium90% confidence
Authorization for identity verification using third parties
You authorize the Company, directly or through third parties, to perform inquiries necessary to validate or authenticate your identity and account information, including for Cash App Business Accounts, the identity of the business or legal entity.
Why it matters: Cash App may use third parties to verify your identity and account information, potentially sharing your data with them for this purpose.
You hereby authorize the Company, directly or through the Company's use of third parties, to make any inquiries we consider necessary to validate your identity or authenticate your identity and Account Information and, for Cash App Business Accounts, the identity of the business or legal entity.
Validating and Authenticating Your Identity, paragraph 1 · Citation strength: strong
medium95% confidence
Collection of extensive account information
To register, open, use, upgrade, or switch an Account, the Company may require certain information about yourself and your business, including but not limited to legal name, email, phone number, address, zip code, date of birth, social security number, government-issued ID, legal business name, business address, taxpayer identification number, and any information subsequently added or updated.
Why it matters: A broad range of personal and business information is collected for account registration and use.
To register, open, use, upgrade, or switch an Account, the Company may require that you submit certain information about yourself and your business to the Company, including but not limited to your legal name, email address, text-enabled mobile phone number, street address, zip code, date of birth, social security number, a government issued form of identification, legal business name, business address, taxpayer identification number, and any information you subsequently add or update (“Account Information”).
Eligibility and Account Registration, paragraph 2 · Citation strength: strong
Cancellation and renewal
Risks and complications for canceling your service or subscription, or for recurring charges.
medium90% confidence
Account termination required to withdraw consent to electronic communications
If you wish to withdraw your consent to receiving electronic communications, and if Cash App is unable to support your request, you may need to terminate your account.
Why it matters: You might have to terminate your account if you want to stop receiving electronic communications and Cash App cannot accommodate the request.
If you wish to withdraw your consent to receiving electronic communications, contact Cash App Support. If we are not able to support your request, you may need to terminate your Account.
Revisions, Disclosures and Notices, paragraph 3 · Citation strength: strong
Other gotchas
Other notable and potentially concerning practices that could be harmful or unexpected to users.
medium90% confidence
Consent to electronic notices is binding upon acceptance
You agree to electronically receive disclosures and notices required by law and other account information, which are considered received within twenty-four (24) hours of being posted to the website or pushed/emailed to you, and have the same meaning and effect as paper copies.
Why it matters: You are legally bound by electronic notices and disclosures as if they were physical documents, and they are deemed received quickly, potentially without immediate, direct notification beyond initial posting or push/email.
Electronic disclosures and notices have the same meaning and effect as if we had provided you with paper copies. Such disclosures and notices are considered received by you within twenty-four (24) hours of the time posted to our website, or within twenty-four (24) hours of the time pushed or emailed to you.
Revisions, Disclosures and Notices, paragraph 3 · Citation strength: strong
medium90% confidence
Changes to terms are accepted via continued use
The Company may amend these Cash App Terms at any time with reasonable notice, by posting the revised version on their website or communicating it through the Services. Your continued use following the posting of a Revised Version constitutes your acceptance.
Why it matters: You automatically agree to any changes in the terms simply by continuing to use the service after they are updated and posted, even without explicit action on your part.
We may amend these Cash App Terms at any time with notice that we deem to be reasonable under the circumstances, by posting the revised version on our website, or by communicating it to you through the Services (each a “Revised Version”). Your continued use of the Services after the posting of a Revised Version constitutes your acceptance of such Revised Version.
Revisions, Disclosures and Notices, paragraph 2 · Citation strength: strong
medium90% confidence
Disputes are between you and the merchant for checkout features
Your interactions and transactions with any merchant on an Ordering Profile on Cash App are between you and that merchant, not Cash App. Merchants are exclusively responsible for order management, service, fulfillment, refunds, disputes, and customer support for Checkout Features.
Why it matters: For issues related to purchases made through Checkout Features, you must resolve disputes and other problems directly with the merchant, as Cash App explicitly states it is not responsible.
Your interactions and transactions with any merchant on an Ordering Profile on Cash App are between you and that merchant, not Cash App. Merchants using Ordering Profiles are exclusively responsible for order management, service, fulfillment, refunds, disputes, and customer support issues.
There is a fee of 0.5%-2.5% ($0.25-$1 min) for expedited transfers from your Cash App Balance to a Linked Account, with a maximum fee of $75.
Why it matters: Expedited transfers from your Cash App Balance to a Linked Account will incur a fee ranging from 0.5% to 2.5%, with a minimum of $0.25-$1 and a maximum of $75.
Transfer to a Linked Account (Instant Transfer) Fee for expedited transfer from your Cash App Balance to a Linked Account. Funds are typically available within minutes. The specific fee amount is disclosed at the time of the transaction. | **0.5%-2.5% ($0.25-$1 min)** (the maximum fee shall not exceed $75)****