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Terms of service

Cash App

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Score35.0
Reviewed
Policy typeTerms of service
Concern findings10
Protections1
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around fee. 4 new line(s), 3 removed line(s).

Snapshot hash af6b69d986de5835fc9b3e1d9e69eca7cef619aa35f8cd5f4753f47979c6315a

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

Cash App's terms include several critical aspects that users should be aware of. Your funds may not be protected by FDIC insurance if you don't have a Cash App Card or a Sponsored Account, or if you don't sponsor a Sponsored Account (risk_flags-0001). Additionally, FDIC insurance does not cover Bitcoin or Investing holdings (risk_flags-0002), and pending balances are explicitly excluded from FDIC pass-through insurance (risk_flags-0003). The company also states it assumes no liability for any loss or damage to your content (risk_flags-0004). Be aware that the company can change your $Cashtag or account information, or even deactivate your account without liability (gotchas-0001), and has absolute discretion to remove any content you upload at any time and for any reason without notice (gotchas-0002). There's a potential for limited FDIC insurance coverage if your total funds at a particular bank exceed $250,000 (risk_flags-0005), and the company can add or remove banks without notice (risk_flags-0006). You also grant the company a broad, perpetual, and irrevocable license to use your content (data_use-0001). Lastly, electronic notices are considered received within 24 hours of being sent or posted (gotchas-0003).

90% confidence

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Risk Flags

6 findings

These clauses contain an elevated risk of user harm, and we recommend you review them closely.

high95% confidence

FDIC Insurance Not Guaranteed for All Funds

Funds held in your Cash App Balance and Savings Balance are not eligible for FDIC pass-through insurance if you do not have a Cash App Card or a Sponsored Account, and if you do not sponsor a Sponsored Account.

Why it matters: Your funds in the Cash App Balance and Savings Balance may not be protected by FDIC insurance if you do not have a Cash App Card, a Sponsored Account, or sponsor a Sponsored Account, potentially leading to loss of funds if the bank holding them fails.

If you do not have a Cash App Card or a Sponsored Account, and if you do not sponsor a Sponsored Account, your Cash App Balance and Savings Balance are not deposit products and not eligible for FDIC pass-through insurance.

Cash App Fees, paragraph 3 · Citation strength: strong

high95% confidence

FDIC Pass-Through Insurance Does Not Cover Bitcoin or Investing Holdings

FDIC pass-through insurance does not cover Bitcoin or Investing holdings.

Why it matters: Your Bitcoin or Investing holdings are not protected by FDIC pass-through insurance, meaning you could lose these funds if the platform fails.

FDIC pass-through insurance does not cover Bitcoin or Investing holdings.

Cash App Fees, paragraph 3 · Citation strength: strong

high95% confidence

Pending Balances Not Subject to FDIC Pass-Through Insurance

Pending balances are not subject to FDIC pass-through insurance.

Why it matters: Funds you deposit into your Cash App Balance or Savings Balance are not insured by the FDIC during the period they are considered 'pending', which could result in a loss if the bank fails during this time.

For avoidance of doubt, pending balances are not subject to FDIC pass-through insurance.

Cash App Fees, paragraph 3 · Citation strength: strong

high95% confidence

Company Not Liable for Content Loss or Damage

The company takes no responsibility and assumes no liability for any content, including any loss or damage to any of your content.

Why it matters: You bear the sole risk for any content you upload, as the company explicitly states they are not responsible for any loss or damage to your content.

We take no responsibility and assume no liability for any Content, including any loss or damage to any of your Content.

Your Content, paragraph 2 · Citation strength: strong

medium95% confidence

Limited FDIC Insurance Coverage if Funds Exceed Limit at a Single Bank

If the total funds you have at a particular Bank exceeds $250,000 per customer when aggregated with all other deposits held in the same legal capacity in any of your other accounts at that Bank, the amount in excess of $250,000 could be lost if that Bank should fail.

Why it matters: Funds exceeding $250,000 at a single bank may not be covered by FDIC insurance, potentially leading to financial loss if that bank fails.

If the total funds you have at a particular Bank exceeds $250,000 per customer when aggregated with all other deposits held in the same legal capacity in any of your other accounts at that Bank, the amount in excess of $250,000 could be lost if that Bank should fail.

Cash App Fees, paragraph 3 · Citation strength: strong

medium95% confidence

Company May Add or Remove Banks Without Notice

The company may add or remove a Bank at any time and without notice.

Why it matters: The financial institutions holding your funds may change without prior notification, potentially impacting your FDIC insurance coverage or banking relationships.

We may add or remove a Bank at any time and without notice.

Cash App Fees, paragraph 3 · Citation strength: strong

Data Use

1 finding

These clauses describe how the company collects, uses, and shares your data.

medium95% confidence

Broad License to Use Your Content

You grant the company and its subsidiaries, affiliates, and successors a worldwide, non-exclusive, royalty-free, fully-paid, transferable, irrevocable, perpetual, and sub-licensable right to use, reproduce, modify, adapt, publish, prepare derivative works of, distribute, publicly perform, and publicly display your Content throughout the world in any media for any reason, including to provide, promote, and/or incorporate into the services.

Broad content license

Why it matters: The company obtains extensive rights to use, modify, and display your content globally, perpetually, and for various purposes, including promotion, even if you remove your content.

You grant us and our subsidiaries, affiliates, and successors a worldwide, non-exclusive, royalty-free, fully-paid, transferable, irrevocable, perpetual, and sub-licensable right to use, reproduce, modify, adapt, publish, prepare derivative works of, distribute, publicly perform, and publicly display your Content throughout the world in any media for any reason, including to provide, promote, and/or incorporate into the Services.

Your Content, paragraph 2 · Citation strength: strong

Cancellation and Renewal

All clear

These clauses describe how you can cancel the service or how the service renews.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

3 findings

These clauses contain conditions that may be unfavorable to the user, but are not necessarily a 'risk' in the traditional sense.

medium95% confidence

Company Can Change $Cashtag or Account Information

The company reserves the right, in its sole discretion and without any liability to you, to require that you change your $Cashtag or Account Information, and to deactivate your account or reclaim or make unavailable your $Cashtag.

Unilateral amendment

Why it matters: The company can force you to change your username or account details, or even deactivate your account, without being liable to you, potentially disrupting your service or online identity.

We reserve the right, in our sole discretion and without any liability to you, to require that you change your $Cashtag or Account Information, and to deactivate your account or reclaim or make unavailable your $Cashtag.

f. Account Graduation, paragraph 1 · Citation strength: strong

medium95% confidence

Company Can Remove Content Without Notice

Although the company has no obligation to monitor any content, it has absolute discretion to remove content at any time and for any reason without notice.

Why it matters: Any content you upload can be removed by the company at any time, for any reason, and without prior notice, meaning your content may disappear without explanation.

Although we have no obligation to monitor any Content, we have absolute discretion to remove Content at any time and for any reason without notice.

Your Content, paragraph 2 · Citation strength: strong

low90% confidence

Electronic Notices Considered Received Within 24 Hours

Electronic disclosures and notices are considered received by you within twenty-four (24) hours of the time posted to our website, or within twenty-four (24) hours of the time pushed or emailed to you.

Why it matters: You are deemed to have received important electronic communications from the company within 24 hours of them being sent or posted, regardless of when you actually view them.

Such disclosures and notices are considered received by you within twenty-four (24) hours of the time posted to our website, or within twenty-four (24) hours of the time pushed or emailed to you.

Cash App Tag Fees, paragraph 10 · Citation strength: strong

Protections

1 finding

These clauses contain pro-consumer commitments and protective terms.

Protection95% confidence

No Overdraft or Credit Feature

The service has no overdraft or credit feature.

Why it helps: This protects you from incurring overdraft fees or debt associated with credit features, promoting financial stability.

No overdraft/credit feature.

Information, paragraph 19 · Citation strength: strong

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