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Privacy policy

Busuu

Review these first

Score99.0
Reviewed
Policy typePrivacy policy
Concern findings2
Protections3
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around personal data, privacy, share your, artificial intelligence. 56 new line(s), 45 removed line(s).

Snapshot hash 5052b0ced4089fff8ea483b7f4c572844b7757af60c352eb9b1c0d66ce364a29

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

Your profile information, excluding email and password, will be visible to other users. If your employer or educational institution sponsors your Busuu Premium access, they will receive reports on your usage. When using AI-powered features, your voice recordings may be retained and used for service improvement, including training machine-learning models with human reviewers.

90% confidence

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Risk Flags

2 findings

Critical issues and red flags that could lead to significant harm.

medium95% confidence

Profile information is publicly displayed to other users.

When using the service, profile information (excluding email and password) is displayed to other users for connections and site functions.

Why it matters: Your profile information, except for your email address and password, will be visible to other users who are browsing for connections and supporting other site functions.

When you use the Busuu service, you may set up your personal profile, connect with other learners, send and receive messages, perform searches and queries, enroll in events and courses, and transmit information through various channels. We display your profile information (except for your email address and password) to other users browsing for connections and to support other site functions.

Disclosure of Personal Information, paragraph 1 · Citation strength: strong

medium95% confidence

Employer/institution receives usage reports.

If an employer or educational institution sponsors a user's Busuu Premium access, they will receive reports about the user's usage, including learning progress, completion rates, and time spent learning.

Why it matters: If your employer or educational institution pays for your Busuu Premium access, they will get reports on how you use the service, including your learning progress, completion rates, and the time you spend learning.

If your employer or educational institution sponsors your Busuu Premium access, they receive reports about your usage, including learning progress, completion rates, and time spent learning.

Disclosure of Personal Information, paragraph 1 · Citation strength: strong

Data Use & Sharing

All clear

How your data is collected, used, and shared with others.

Looking good

No data-use concerns flagged

Verbaterm only flags concerns it can cite. No source-backed data-use findings are shown here.

Cancellation & Renewal

All clear

Terms related to subscription, cancellation, and renewal.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

All clear

Less obvious clauses that could be to your detriment.

Looking good

No hidden gotchas

Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.

Protections

3 findings

Features and policies designed to protect you.

Protection95% confidence

Ability to request a copy, changes, or deletion of personal data.

Users can request a copy of their personal information, or ask for changes or deletion of their personal data by completing a provided form.

Why it helps: You have the right to access, modify, or delete your personal data held by the company, giving you control over your information.

You may, for example, request a copy of the personal information held about you, or request changes or the deletion of your personal data, by completing this form .

Data Privacy Choices, paragraph 1 · Citation strength: strong

Protection90% confidence

Targeted advertising opt-out options are available.

Information on how to opt out of processing personal information for targeted advertising and how to exercise privacy choices is available in the Chegg Privacy Policy.

Why it helps: You have choices regarding targeted advertising, allowing you to manage how your data is used for promotional purposes.

Details on how to opt out of the processing of your personal information for the purposes of targeted advertising and how to exercise your privacy choices are available in the Chegg Privacy Policy under the "Your Privacy Choices."

Disclosure of Personal Information, paragraph 1 · Citation strength: strong

Protection90% confidence

Service providers are not allowed to use personal data for their own purposes.

The company does not permit service providers to use personal data for their own purposes, only for specified purposes and according to instructions.

Why it helps: This limits how third-party service providers can use your personal data, ensuring they only process it for the purposes intended by the company, not for their own independent use.

Per the Chegg Privacy Policy, we do not allow service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Disclosure of Personal Information, paragraph 1 · Citation strength: strong

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