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Terms of service

CapCut

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Score28.0
Reviewed
Policy typeTerms of service
Concern findings12
Protections3
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash ec41a1001b5a8fcb0c9ed0ca8b3da9a4bc032f98a63241df24d8efd8644ee239

Snapshot of the source text at fetch time — not a live mirror of the policy page.

Plain-English summary

CapCut's terms of service present several notable concerns for users. The company retains the right to suspend or terminate accounts for any reason, with or without notice (risk_flags-4), and disclaims responsibility for losses incurred due to unauthorized account access (risk_flags-3). Users deleting their accounts face permanent loss of all associated data and content (risk_flags-2). There is no guarantee of content availability if an account is suspended or terminated (risk_flags-1). Additionally, premium services auto-renew (cancellation_renewal-1) and users will be charged for the full subscription period upon cancellation (cancellation_renewal-2).

90% confidence

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Risks of Service & Content Use

Identifies critical risks regarding service reliability, content ownership, and dispute resolution. Highlights clauses that may expose users to significant unrecoverable harm or limit their legal recourse.

high95% confidence confidence

No guarantee of content availability after account termination or suspension

If a user's account is temporarily or permanently suspended or terminated, access to the account and associated information or content may also be suspended or terminated. Users are advised to regularly backup their content as permanent availability is not guaranteed.

Account termination without notice

Why it matters: Users risk losing access to all content and information associated with their account if it is suspended or terminated, as the platform does not guarantee content availability.

Subject to any statutory rights you might have under applicable laws, if your account is temporarily or permanently suspended or terminated, access to your account, and any related information or content associated with your account may be temporarily or permanently suspended or terminated accordingly. As we do not guarantee the permanent availability of your content, you should regularly make backups of any content you value.

**4. Your Account with Us**, paragraph 13 · Citation strength: strong

high95% confidence confidence

Account deletion leads to permanent loss of account data and content

Once a user chooses to delete their account, they will not be able to reactivate it, retrieve any account data, or any content or information uploaded, created, edited, shared, or received.

Why it matters: Deleting an account is irreversible, resulting in the permanent loss of all associated data and content, with no possibility of reactivation or retrieval.

Please be aware that once you choose to delete your account, you will not be able to reactivate your account, retrieve any of your account data, or any of the content or information you have uploaded, created, edited, shared, received from other users or are otherwise associated with your account.

**4. Your Account with Us**, paragraph 14 · Citation strength: strong

high90% confidence confidence

No liability for losses from unauthorized account access

The company may monitor account activities but will not be responsible for any user losses resulting from or arising from unauthorized access to your account.

Why it matters: Users bear the risk of financial or other losses if their account is accessed without authorization, as the service explicitly disclaims responsibility for such losses.

TikTok USDS Joint Venture and its affiliates may, but shall have no obligations to, monitor activities on the Platform that occur under or through using your account, but shall not be responsible for any losses incurred by you as a result of or arising from any unauthorized access to your account.

**4. Your Account with Us**, paragraph 5 · Citation strength: strong

high90% confidence confidence

Account suspension or termination for any reason, with or without notice

The company reserves the right to temporarily or permanently suspend or terminate a user's account or take other available remedies with or without notice at any time, for no reason or any reason.

Account termination without notice

Why it matters: Users can have their account suspended or terminated at any time without a specific reason or prior notice, potentially leading to abrupt loss of service access.

We reserve the right to temporarily or permanently suspend or terminate your account or take other remedies available to us with or without notice at any time, for no reason or any reason, including without limitation:

**4. Your Account with Us**, paragraph 6 · Citation strength: strong

Data Use & Privacy

Explains how user data is collected, processed, and shared. Highlights potential privacy infringements, data monetization practices, and any clauses that grant broad rights to the provider over user information.

low90% confidence confidence

User is responsible for all account activities

Users are solely responsible for all activities on the Platform that occur under or through using their account.

Why it matters: Users are held accountable for anything that happens on their account, making it crucial to secure their login details.

you are solely responsible (to us, our affiliates, service providers, and business partners, including TT Commerce & Global Services, and to others) for all activities on the Platform that occur under or through using your account. If you are accessing the Platform or using the Services on behalf of a business or entity, all such activities will be attributable to and binding on such business or entity; and

**4. Your Account with Us**, paragraph 4 · Citation strength: strong

Cancellation & Renewal Terms

Examines terms related to service cancellation, subscription renewals, and refund policies. Focuses on clarity, fairness, and potential for unexpected charges or difficulties in terminating services.

medium95% confidence confidence

Premium Services automatically renew

If you subscribe to the Premium Services under an automatic renewable arrangement, your subscription will automatically renew for an additional period equal in duration to your preceding subscription term, unless indicated otherwise on the Platform.

Auto-renewal / negative-option billing

Why it matters: Users will be automatically charged for successive subscription terms unless they actively cancel their subscription.

If you subscribe to the Premium Services under an automatic renewable arrangement, your subscription will automatically renew for an additional period equal in duration to your preceding subscription term, unless indicated otherwise on the Platform. Your payment will automatically be charged at the start of each new subscription term for the fees applicable to that term, unless you cancel or change your subscription to the Premium Services before the end of the then-current subscription period applicable to you.

**Renewal and Cancellation of Premium Services**, paragraph 3 · Citation strength: strong

medium90% confidence confidence

No refund for current subscription period upon cancellation

If a user cancels their automatically renewing Premium Services subscription, they will still have access to the services until the end of the then-current subscription period and be charged the full subscription fee for that period, unless otherwise required by applicable law for cause.

Auto-renewal / negative-option billingAccount termination without notice

Why it matters: Users who cancel an auto-renewing subscription will not receive a refund for the current billing period, even if they stop using the service immediately.

If so cancelled, you will still have access to the Premium Services until the end of the then-current subscription period and be charged the full subscription fee for such subscription period unless otherwise required by applicable law, e.g., if you cancel the subscription for cause.

**Renewal and Cancellation of Premium Services**, paragraph 3 · Citation strength: strong

Gotchas

Highlights less obvious clauses that might negatively impact users, such as those related to unexpected fees, limitations of liability, or unusual terms of service that deviate from common expectations.

medium90% confidence confidence

Company can change service plans and pricing at any time

The company reserves the right to change Service Plans or adjust pricing for Premium Services in any manner and at any time at its sole discretion, with changes communicated in advance.

Unilateral amendment

Why it matters: Pricing and features of service plans can change at any time, requiring users to stay informed about notices of changes.

Unless it is otherwise mandated by applicable laws of your jurisdiction, we reserve the right to change our Services Plans or adjust pricing for the Premium Services in any manner and at any time as we may determine in our sole and absolute discretion and will communicate any such changes to you in advance.

**6. Service Plans, Renewal, Cancellation and Refund**, paragraph 9 · Citation strength: strong

medium95% confidence confidence

Lack of guaranteed free Cloud Space Services

Users acknowledge and agree that the company has no obligation to provide or continue to provide any user with Cloud Space Services for free and reserves the right to upgrade, degrade, or suspend Cloud Space Services from time to time.

Why it matters: Users relying on free Cloud Space Services may find these services changed, degraded, suspended, or discontinued without obligation from the provider, potentially requiring them to seek paid alternatives or lose access to stored data.

You acknowledge and agree that we have no obligation to provide or continue to provide any user with Cloud Space Services for free and we reserve the rights to upgrade / degrade / suspend our Cloud Space Services from time to time.

**Refund policy**, paragraph 5 · Citation strength: strong

low90% confidence confidence

Users are liable for losses from unofficial versions of CapCut

Unofficial versions of CapCut obtained via any other platforms or websites are not authorized, and the company and its affiliates are not responsible for their contents. If users suffer any losses as a result, they will bear them alone.

Why it matters: Using unauthorized versions of the platform incurs personal risk, with no recourse to the company for any resulting losses.

Unofficial versions of CapCut obtained via any other platforms or websites are not authorized by us, and we and our affiliates, service providers, and business partners, including TT Commerce & Global Services, and each of their respective officers, directors, employees, agents and advisors are not responsible for their contents. If you suffer any losses as a result, TikTok USDS Joint Venture and our affiliates, service providers, and business partners, including TT Commerce & Global Services, and each of their respective officers, directors, employees, agents and advisors shall not be liable for your losses, which you alone will bear.

**General Terms – All United States Users**, paragraph 5 · Citation strength: strong

low90% confidence confidence

Terms can be updated at any time, requiring user to check regularly

The company may amend or update the Terms from time to time to reflect changes, updates, new features, or regulatory changes. Users agree to regularly check such notices and review the Terms to stay informed.

Why it matters: Users must proactively monitor for changes to the terms, as continued use of the service implies acceptance of any updates.

We may amend or update these Terms from time to time, to reflect changes, updates or new features to the Platform and/or Services, or when there are regulatory changes. We will notify you of any material changes by updating the "Last Updated" date at the top of the new Terms or providing any other notice as required by applicable law. You agree to regularly check such notices and review these Terms regularly to stay informed of our latest practices.

**3. Changes to these Terms**, paragraph 1 · Citation strength: strong

low90% confidence confidence

Continued use implies acceptance of updated terms

Continued access to or use of the Platform and/or Services after the effective date of updated Terms constitutes acceptance of those updated Terms. If users do not agree, they must stop accessing or using the Platform and Services.

Why it matters: Users implicitly agree to any updated terms by continuing to use the service, even if they haven't explicitly reviewed the changes.

Your continued access to or use of the Platform and/or Services after the effective date of the updated Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop accessing or using the Platform and Services.

**3. Changes to these Terms**, paragraph 2 · Citation strength: strong

Protections

Details clauses that protect user rights, offer recourse, or promote transparency and fairness. This section highlights commitments that benefit the user, such as explicit refund policies, data-minimization efforts, or clear notice periods for changes.

Protection95% confidence confidence

Parental consent required for users under 18

Individuals above 13 but under 18 years old, or the applicable age of majority, may only access or use the Services with the consent of their parent or legal guardian.

Why it helps: This helps protect minors by requiring parental involvement and consent for their use of the services.

The Services are only intended for individuals 13 years old and older. In addition, if you are above this age threshold but are under 18 years old or the applicable age of majority in the jurisdiction you reside in, you may only access or use the Services with the consent of your parent or legal guardian. Please be sure your parent or legal guardian has reviewed and discussed these Terms with you.

**General Terms – All United States Users**, paragraph 7 · Citation strength: strong

Protection95% confidence confidence

Refund available within 14 days for Premium Services without usage

Users may cancel their subscription to Premium Services with a full refund within 14 calendar days of the subscription start, provided there has been no usage of the Premium Services.

Why it helps: This provides a grace period for users to change their mind and get a full refund if they haven't used the Premium Services.

If you subscribe the Premium Services (either on fixed-term basis or on automatic renewal basis), you may, with or without reason, cancel your subscription of the Premium Services with a full refund within 14 calendar days following the start of your subscription to the Premium Services, provided that you do not have any usage of the Premium Services in any form whatsoever since you subscribed to the Premium Services.

**Refund policy**, paragraph 1 · Citation strength: strong

Protection95% confidence confidence

Statutory refund rights are not limited

The refund policy does not exclude or limit a user's right to a full or partial refund if applicable laws require such a refund.

Why it helps: This ensures that users retain any refund rights granted by law, preventing the terms from unilaterally removing those protections.

The above does not exclude or limit your right to refund, in full or in part, if the applicable laws require us to make such a refund to you.

**Refund policy**, paragraph 3 · Citation strength: strong

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