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Plain-English summary
This ticket contract has a high number of significant concern findings, indicating a need for careful review. Notably, it contains explicit limitations on guests' rights to assert claims (risk_flags-1), and guests may be denied boarding or disembarked without a refund for bringing prohibited items or refusing screening (risk_flags-2). Furthermore, Carnival can deny boarding to guests with certain criminal records or past violations of their Code of Conduct (risk_flags-3) and guests will not receive a refund or compensation if their booking is canceled due to travel ineligibility or lack of proper documentation (cancellation_renewal-1). Moreover, if denied boarding for a criminal record or Code of Conduct violation, the reservation is deemed canceled by the guest, incurring penalties (risk_flags-4). Finally, guests also explicitly accept the inherent risks of exposure to communicable illnesses, including serious illness or death (risk_flags-5).
89% confidence
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Risk Flags
These clauses contain terms that may materially impact your rights or expose you to significant risks. They warrant careful review.
high95% confidence
Limitations on rights to assert claims explicitly stated
The document highlights that specific sections contain important limitations on the rights of guests to assert claims against Carnival Cruise Line, the vessel, their agents and employees, and others.
Why it matters: Your ability to make claims against Carnival or related parties is limited by this contract.
THE ATTENTION OF GUEST IS ESPECIALLY DIRECTED TO SECTIONS 1, 4, AND 12 THROUGH 15, WHICH CONTAIN IMPORTANT LIMITATIONS ON THE RIGHTS OF GUESTS TO ASSERT CLAIMS AGAINST CARNIVAL CRUISE LINE, THE VESSEL, THEIR AGENTS AND EMPLOYEES, AND OTHERS, INCLUDING FORUM SELECTION, CHOICE OF LAW, TIME LIMITATIONS FOR FILING SUIT, ARBITRATION, WAIVER OF JURY TRIAL FOR CERTAIN CLAIMS, AND CLASS ACTION WAIVER.
Denial of boarding or disembarkation for prohibited items without refund
If a guest refuses a search or screening, or attempts to board with prohibited items such as marijuana or cannabis derivatives, they may be denied boarding or reboarding and/or disembarked, and no refund will be issued.
Why it matters: You risk losing the full cruise price and being denied service if you refuse searches or are found with prohibited items.
Any Guest who refuses any such search or screening, or any Guest traveling with such items and/or attempting to board the Vessel with any such items, may be denied boarding or reboarding and/or disembarked and no refund of any portion of the the Total Cruise Price will be issued.
BAGGAGE, PERSONAL PROPERTY, PROHIBITED ITEMS, AND LIMITATION OF LIABILITY, paragraph 7 · Citation strength: strong
high90% confidence
Denial of boarding to guests with certain criminal records or code of conduct violations
Carnival may deny boarding to individuals with certain criminal convictions (such as aggravated assault, murder, robbery, sexual assault) or guests who have violated Carnival’s Code of Conduct in the past, or those deemed a safety concern.
Why it matters: You may be denied boarding if you have a criminal record or have previously violated Carnival's Code of Conduct, and your reservation will be canceled without a refund.
Carnival reserves the right to access public records containing information about any criminal convictions and/or crimes to which Guest has pleaded guilty as part of its Guest screening process, including obtaining a consumer background report showing such criminal pleas and convictions from a credit reporting agency and to deny embarkation at any time to any person who has been convicted of any of or pleaded guilty to any of the crimes enumerated above. Carnival may also deny boarding to any persons who have violated Carnival’s Code of Conduct in the past or persons whom Carnival deems to be a concern for the safety or wellbeing of other guests or crew.
No refund for denial of boarding due to criminal record or code of conduct violation
If a guest is denied boarding due to a criminal record, past Code of Conduct violation, or safety concern, their reservation will be considered canceled by the guest on the booking date, subject to standard cancellation penalties.
Why it matters: If denied boarding for certain reasons, your reservation will be treated as canceled by you, making you subject to cancellation fees, potentially losing the cruise fare.
In the event a denial of boarding: 1) the reservation of the Guest who is denied boarding because of a criminal record, past violation of Carnival’s Code of Conduct, or because of a concern for the safety or wellbeing of other guests or crew, shall be deemed to have been cancelled by the Guest who is denied boarding on the date of the booking of such Guest’s reservation, and subject to the standard cancellation penalties in Section 7 below
Guest accepts inherent risks of communicable illnesses, including serious illness or death
Guests acknowledge, understand, and accept that they may be exposed to communicable illnesses, including COVID-19 and norovirus, and that the risks are inherent and cannot be eliminated. Guests knowingly and voluntarily accept these risks, including the risk of serious illness or death.
Why it matters: You acknowledge and accept the inherent risk of exposure to various communicable illnesses on board and during associated activities, including the possibility of serious illness or death, and related damages, loss, costs, and expenses.
GUEST FURTHER UNDERSTANDS AND ACCEPTS THAT THE RISK OF EXPOSURES TO THESE COMMUNICABLE ILLNESSES AND OTHERS IS INHERENT IN MOST ACTIVITIES WHERE PEOPLE INTERACT OR SHARE COMMON FACILITIES, ARE BEYOND CARNIVAL’S CONTROL, AND CANNOT BE ELIMINATED UNDER ANY CIRCUMSTANCES. GUEST KNOWINGLY AND VOLUNTARILY ACCEPTS THESE RISKS AS PART OF THIS TICKET CONTRACT, INCLUDING THE RISK OF SERIOUS ILLNESS OR DEATH ARISING FROM SUCH EXPOSURES, AND/OR ALL RELATED DAMAGES, LOSS, COSTS AND EXPENSES OF ANY NATURE WHATSOEVER.
PUBLIC HEALTH PRACTICES AND PROCEDURES; UNDERSTANDING AND ACCEPTANCE OF RISKS, paragraph 1 · Citation strength: strong
Data Use
This section evaluates how your data is collected, used, and shared. Pay attention to terms that grant broad permissions or allow for extensive data sharing.
medium90% confidence
Consent to obtaining consumer background report for guest screening
Guest consents to Carnival accessing public records and obtaining a consumer background report from a credit reporting agency regarding criminal conviction(s) and conduct for screening purposes.
Why it matters: You consent to Carnival running a background check on you, including criminal convictions and conduct, from credit reporting agencies.
Guest hereby consents to Carnival’s accessing public records concerning Guest and obtaining a consumer background report regarding Guest from a credit reporting agency regarding criminal conviction/s and conduct as part of its screening policy.
This section covers the terms related to canceling your service or renewing your agreement. Look for clear procedures, potential penalties, and automatic renewals.
high90% confidence
No refund or compensation for ineligibility to travel or lack of proper documentation
If Carnival cancels a booking because a guest is ineligible to travel or lacks proper documentation, the guest will not receive a refund or compensation and is responsible for all related costs and fines.
Why it matters: If your booking is canceled due to travel ineligibility or improper documentation, you will not receive a refund or compensation, and you will be responsible for associated costs and fines.
Carnival may cancel the booking of any Guest who is or becomes ineligible to travel for any reason, or who is traveling without proper documentation. Any such Guest, or any Guest who fails to board the ship at embarkation, shall be ineligible to board the ship thereafter without Carnival’s consent, and shall not attempt to do so at the same or another port.
These clauses contain terms that might be unexpected or hidden, potentially leading to unforeseen obligations or disadvantages.
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Protections
These clauses contain terms that are beneficial to you, representing commitments by the company to protect your rights or provide you with advantageous options.
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