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Terms of service

Carnival Cruise Line

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Score87.0
Reviewed
Policy typeTerms of service
Concern findings3
Protections0
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
Published
Source URLhttps://www.carnival.com/about-carnival/legal-notice/ticket-contract.aspx

Canonical URL: https://www.carnival.com/about-carnival/legal-notice/ticket-contract

What changedMaterial language shifts detected around cancel, refund, arbitration, class action. 219 new line(s), 162 removed line(s).

Snapshot hash 5075aea2a65c2ce0d242e0a5417bbb65327675ccdbefd874750aae411dc0c186

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The company's privacy policy indicates potential concerns regarding data collection and sharing. These include the automated collection of detailed usage data like mouse movements and keystrokes, sharing personal information with third-party marketing partners, using facial recognition on security photos (data_use-3), and third-party access to personal information for targeted advertising (data_use-4). Additionally, personal information linked to a travel itinerary may be accessible by all others on that itinerary (data_use-5). However, the policy does offer some user protections, such as the deletion of facial recognition data after a trip and the ability to opt-out of personal information sales and targeted advertising.

85% confidence

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Risk Flags

Not clearly stated

Clauses that may indicate a risk to the user. These include: mandatory arbitration clauses, class action waivers, and other clauses that limit a user’s legal rights. Also includes broad indemnification clauses, disclaimers of warranties, and limitations of liability.

Not clearly stated

No cited risk flags — wording is unclear

No risk flags were clearly stated in the provided policy. I specifically looked for clauses pertaining to mandatory arbitration, class action waivers, broad indemnification, disclaimers of warranties, and limitations of liability.

Data Use

3 findings

Clauses that describe how the company collects, uses, stores, and shares personal information. This includes data collection, data sharing with third parties, data retention, and data security.

medium90% confidence

Use of facial recognition technology on security photos

The company may use facial recognition on the security photo taken when you board their ships to assist with boarding and exiting the ship, and to link photos and videos taken on board to you for easier ordering and to save paper.

Why it matters: Your security photo may be used for facial recognition to streamline boarding/exiting processes and to link photos/videos taken on board to your profile, potentially raising privacy concerns about biometric data usage during your trip.

We may use facial recognition on your security photo to help with boarding and exiting the ship. We also use it to link photos and videos taken on board to you for easier ordering and to save paper.

HOW WE COLLECT AND USE YOUR INFORMATION, paragraph 15 · Citation strength: strong

medium90% confidence

Third-party access to personal information for targeted advertising

The company shares a common account identifier (like a hashed email or user ID) with third-party partners who use tracking technologies to find potential marketing audiences. These partners may combine this information with data from other sources to recognize users across different devices and platforms for targeted advertising and personalized content.

Why it matters: Your hashed email or user ID may be shared with third-party partners who will use tracking technologies and combine your data with other sources to deliver targeted ads and personalized content across your devices, which may lead to more pervasive advertising.

We may share a common account identifier (like a hashed email or user ID) with third-party partners who use tracking technologies to find potential marketing audiences. These partners may use this information and combine it with data they collect or get from other sources, both online and offline. This helps them recognize you on different devices and platforms, like computers, mobile devices, and smart TVs. We and our partners use this information to show you ads and personalized content that match your interests, and to provide services like reporting, attribution, analytics, and market research.

ABOUT YOUR INFORMATION, paragraph 35 · Citation strength: strong

low95% confidence

Travel information of all persons on an itinerary may be accessible by others on the same itinerary

The personal information of each person whose information is linked to the same travel itinerary may be accessed by all other individuals included in that same itinerary.

Why it matters: If your personal information is linked to a travel itinerary with others, all individuals on that itinerary may be able to access your personal information.

The personal information of each person whose personal information is linked to the same travel itinerary may be accessible by all others included in that same itinerary.

HOW WE COLLECT AND USE YOUR INFORMATION, paragraph 9 · Citation strength: strong

Cancellation and Renewal

Not clearly stated

Clauses that describe the conditions under which a user can cancel a service or subscription, and how renewals are handled. This includes notice periods, penalties, and refund policies.

Not clearly stated

No cited billing terms — wording is unclear

No cancellation or renewal terms were clearly stated in the provided policy.

Gotchas

Not clearly stated

Potentially problematic clauses that might surprise users. These include: hidden fees, unexpected service changes, limitations on user-generated content, or one-sided modification clauses.

Not clearly stated

No cited gotchas — wording is unclear

No gotchas were clearly stated in the provided policy. I specifically looked for clauses pertaining to hidden fees, unexpected service changes, limitations on user-generated content, or one-sided modification clauses.

Protections

0 findings

Clauses that offer a benefit or protection to the user, such as data deletion rights, clear refund policies, or commitments to data minimization.

Looking good

No source-backed concerns shown

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This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.