Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Cohere's policy indicates that data transferred internationally may be accessed by foreign governments (risk_flags-1) and that your personal information may be disclosed as an asset during business transactions (risk_flags-2). Furthermore, content within support tickets may be analyzed by AI (data_use-1), and the company may collect marketing and sales information about you from third-party sources (data_use-2).
90% confidence
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Risk Flags
2 findings
Clauses that indicate a potential for significant user harm, such as broad rights to terminate accounts, acquire user content, or conduct one-sided legal processes.
high95% confidence
Data transferred internationally may be accessed by foreign governments
Cohere may transfer, store, and/or receive personal information outside of your jurisdiction of residence, including to countries like Canada, the United States, and the United Kingdom. As a result, foreign governments, courts, law enforcement agencies, or regulatory agencies in those countries may be entitled to access the personal information collected and held by Cohere, its affiliates, partners, and service providers.
Why it matters: Your personal information, when transferred internationally by Cohere, may become accessible to foreign governments, courts, law enforcement, or regulatory agencies in those countries.
Examples of countries we transfer personal information to include, but are not limited to, Canada, the United States, and the United Kingdom. As a result, in certain circumstances, other foreign governments, courts, law enforcement agencies, or regulatory agencies may be entitled to access the personal information collected and held by Cohere, its affiliates, partners, and service providers.
Personal information may be disclosed during business transactions
Cohere may transfer any information about you as an asset in the event of a proposed or completed merger, acquisition, or sale, including during insolvency or bankruptcy proceedings, or as part of a corporate reorganization or other change in corporate control.
Why it matters: Your personal information could be transferred to another company as an asset if Cohere undergoes a merger, acquisition, sale, or other corporate change.
We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition, or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Cohere or as part of a corporate reorganization or other change in corporate control.
3.Disclosure of Personal Information, paragraph 5 · Citation strength: strong
Data Use
2 findings
Clauses that describe how the company collects, processes, and shares personal data, particularly those that might be broader than a user would expect.
medium90% confidence
Support ticket content may be analyzed by AI
If you send a support request, Cohere may use its own AI technology or third-party AI tools to analyze the contents of support tickets. This analysis is used to summarize inquiries, draft responses, and resolve issues faster.
Why it matters: The content you include in support tickets may be processed by AI technologies, potentially including third-party AI tools.
We may use our own AI technology or third-party AI tools to analyze the contents of support tickets. This helps us summarize inquiries, draft responses, and resolve issues faster.
Marketing and sales efforts may use information from third-party sources
Cohere may receive information about you or your company from third-party sources to support marketing and sales. This includes data from enrichment services, marketing vendors, and public sources to identify business prospects. Such information may include your name, business email, job title, company, and products you might be interested in.
Why it matters: Information about you, including your name, business email, job title, and company, may be collected from third-party sources for marketing and sales purposes.
We may also receive information about you or your company from third-party sources to support the marketing and sale of our products. This includes using data enrichment services, marketing vendors, and publicly available sources to identify business prospects who may be interested in our products. The information we receive may include your name, business email, job title, company, and types of products you may be interested in.
Clauses that describe how subscriptions or services renew, how to cancel, and any associated refund policies.
✓
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No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
All clear
Unexpected or less-obvious clauses that may be detrimental to the user, not covered in other sections.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
2 findings
Optional section for any explicit, source-backed consumer benefits to balance findings.
Protection95% confidence
No collection of personal information from children
Cohere Products are not aimed at minors (children) and Cohere does not knowingly collect personal information from children.
Why it helps: This commitment helps protect the privacy of children by ensuring their personal information is not knowingly collected.
Cohere Products are not intended to be used by minors (children) and are not for personal or household use. We do not knowingly collect personal information from children.
1.Who This Policy Applies To, paragraph 3 · Citation strength: strong
Protection95% confidence
Clear opt-out for marketing emails
You can unsubscribe from marketing communications at any time by using the dedicated "unsubscribe" link provided in the emails.
Why it helps: This allows users to easily control the marketing emails they receive, providing a clear and accessible opt-out mechanism.
You can unsubscribe from marketing communications at any time by using the "unsubscribe" link included in our emails.
5.Your Rights and Choices, paragraph 4 · Citation strength: strong
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