Cohere
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Source provenance
Verified official sourceSnapshot hash 69391dd52b6f270d6c428f541913cd1e1f183bb8e5b9a699b57976182de26e55
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
This Cohere Terms of Use review highlights several critical concerns. First, competitors are explicitly forbidden from accessing the service without consent (risk_flags-1), and any use for benchmarking or competitive purposes is also prohibited (risk_flags-2). Second, Cohere retains broad and irrevocable rights to use your data for various purposes, including improving its services (data_use-1), and may share your API and Finetuning Data with third parties who can use it for their own purposes, potentially with less protective terms (data_use-2). Users accept this data sharing entirely at their own risk (data_use-3). Additionally, Cohere can disable your account at its sole discretion (risk_flags-3) and may suspend access to the service without prior notice for several reasons (gotchas-1). Continued use after changes to the terms signifies acceptance (gotchas-2), and you are solely responsible for all activity under your User ID (gotchas-3).
88% confidence
These are high-severity concerns that may expose you to material, hard-to-reverse harm.
Cohere's direct competitors are prohibited from accessing the Cohere Solution, except with Cohere’s prior written consent.
Why it matters: If you are a direct competitor, you are prohibited from using the service without prior written consent from Cohere.
COHERE’S DIRECT COMPETITORS ARE PROHIBITED FROM ACCESSING THE COHERE SOLUTION, EXCEPT WITH COHERE’S PRIOR WRITTEN CONSENT.
You are prohibited from accessing the Cohere Solution for purposes of monitoring availability, performance or functionality, or for any other benchmarking or competitive purposes.
Why it matters: You cannot use the service to monitor its performance or for competitive analysis.
YOU MAY NOT ACCESS THE COHERE SOLUTION FOR PURPOSES OF MONITORING AVAILABILITY, PERFORMANCE OR FUNCTIONALITY, OR FOR ANY OTHER BENCHMARKING OR COMPETITIVE PURPOSES.
Cohere reserves the right to disable any User ID issued to you at any time in their sole discretion, which may prevent you from accessing the Cohere Solution.
Why it matters: Your access to the service or any part of it may be terminated at Cohere's discretion, without necessarily providing a reason.
We reserve the right to disable any User ID issued to you at any time in our sole discretion. If we disable access to a User ID issued to you, you may be prevented from accessing the Cohere Solution (or any portion thereof).
These concerns highlight how your data may be used in ways that are not immediately obvious or that may have privacy implications.
You grant Cohere a nonexclusive, worldwide, royalty-free, irrevocable, sublicensable, and fully paid-up right to access, collect, use, process, store, disclose and transmit your data (Customer Data) for various purposes.
Why it matters: Cohere receives a broad and perpetual license to use your data for operating and improving its services, and for other purposes, with few limitations.
YOU GRANT US A NONEXCLUSIVE, WORLDWIDE, ROYALTY-FREE, IRREVOCABLE, SUBLICENSABLE, AND FULLY PAID-UP RIGHT TO ACCESS, COLLECT, USE, PROCESS, STORE, DISCLOSE AND TRANSMIT ANY DATA, INFORMATION, CONTENT, RECORDS OR FILES (“**CONTENT**”) THAT YOU LOAD, SUBMIT, TRANSMIT TO OR ENTER INTO THE COHERE SOLUTION, OR THAT YOU OTHERWISE TRANSMIT TO COHERE IN CONNECTION WITH THESE TERMS OF USE (“**CUSTOMER DATA**”) TO: (I) PROVIDE THE COHERE SOLUTION; (II) EXERCISE ITS RIGHTS AND PERFORM ITS OBLIGATIONS UNDER THESE TERMS OF USE, INCLUDING ENSURING YOU ARE COMPLYING WITH THESE TERMS OF USE, THE RESPONSIBLE USE GUIDELINES AND ANY OTHER RESPONSIBLE USE GUIDELINES WE PROVIDE TO YOU OR ARE POSTED ON THE
Cohere may share API Data and Finetuning Data with third parties who may use this data to provide services to Cohere and for other purposes permitted under their terms and conditions. These third-party terms may not have the same protections as Cohere's terms, and third parties may use the data for their own purposes.
Why it matters: Your data, specifically API Data and Finetuning Data, could be used by third parties for purposes beyond providing services to Cohere, and these third parties might have less protective terms and conditions regarding your data.
AND BENCHMARK THE FOREGOING, INCLUDING BY SHARING API DATA AND FINETUNING DATA WITH THIRD PARTIES WHO MAY USE THE FINETUNING DATA AND API DATA TO PROVIDE SERVICES TO COHERE AND FOR OTHER PURPOSES PERMITTED UNDER THEIR TERMS AND CONDITIONS. FOR CLARITY AND NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS OF USE, COHERE WILL NOT SHARE A CUSTOM MODEL WITH ANY THIRD PARTY BUT MAY SHARE FINETUNING DATA USED TO FINETUNE OR TRAIN A CUSTOM MODEL WITH THIRD PARTIES. THE TERM “**API DATA**” MEANS CUSTOMER DATA SUBMITTED BY YOU TO THE COHERE API.
If you submit any API Data or Finetuning Data to the Cohere Solution, you do so entirely at your own risk. Cohere states it is not responsible for data shared with third parties and does not represent having reviewed their terms and conditions, which may not have similar commitments or protections.
Why it matters: You bear the full risk for how third parties handle your API Data and Finetuning Data, as Cohere expressly disclaims responsibility for reviewing or guaranteeing the protections offered by these third parties.
COHERE DOES NOT ENDORSE ANY THIRD PARTY SERVICE AND YOU ACKNOWLEDGE THAT IF YOU CHOOSE TO SUBMIT ANY API DATA OR FINETUNING DATA TO THE COHERE SOLUTION, YOU DO SO ENTIRELY AT YOUR OWN RISK. YOU FURTHER ACKNOWLEDGE THAT ANY THIRD PARTY TERMS AND CONDITIONS MAY NOT HAVE THE SAME OR SIMILAR COMMITMENTS OR PROTECTIONS AS THOSE CONTAINED IN THESE TERMS OF USE AND ANY FINETUNING DATA OR API DATA SHARED BY COHERE WITH THIRD PARTIES WILL BE ACCESSED, USED, AND OTHERWISE HANDLED BY SUCH THIRD PARTIES IN ACCORDANCE WITH THEIR TERMS AND CONDITIONS, WHICH MAY PERMIT SUCH THIRD PARTY TO USE FINETUNING DATA OR API DATA FOR ITS OWN PURPOSES.
If you sign up for special offers from Cohere's partners, you authorize Cohere to share your email address and any other Personal Information you authorize with the partner. Cohere may receive financial remuneration for this sharing.
Why it matters: Your email and other authorized personal information will be shared with partners if you opt-in to their offers, and these partners may send you future offers. Cohere benefits financially from this sharing.
If you request these special offers, you acknowledge the partner may also send you future offers that may interest you. You can opt out of future communications from Cohere by contacting us in the manner described below; you can unsubscribe from future partner communications by following their unsubscribe and opt out instructions. You do not have to agree to participate in these offers in order to use the Cohere Solution. You understand that Cohere may receive financial remuneration in exchange for sharing your email address and other Personal Information you authorize with partners if you choose to sign up for an offer.
These findings describe how your subscriptions or services may renew, how to cancel them, and any associated conditions for refunds or termination.
If you fail to provide current, complete, and accurate billing information, or promptly update it when changes occur, Cohere may continue charging you for any use of paid services under your billing account unless you have terminated your paid services.
Why it matters: Failure to keep your billing information updated or to properly terminate paid services can result in ongoing charges even if your payment method is canceled or expired.
Changes to such information can be made in your account settings. If you fail to provide any of the foregoing information, you agree that we may continue charging you for any use of paid services under your billing account unless you have terminated your paid services in accordance with any applicable Subscription Agreement.
These findings describe other contractual terms and conditions that might be material to you, but which don't fall into the other categories. This includes disclaimers of liability or warranty.
Cohere reserves the right to suspend your access to or use of the Cohere Solution or any component thereof at any time, without notice, under various conditions including scheduled maintenance, force majeure, payment delinquency, belief of guideline violation, security concerns, or regulatory/legal requirements.
Why it matters: Your access to the service can be unexpectedly suspended for multiple reasons, some of which are at Cohere's discretion, without prior notification.
We may, at our discretion, suspend your access to or use of the Cohere Solution or any component thereof: (i) for scheduled maintenance; (ii) due to a force majeure event; (iii) if you are delinquent in your payment of fees to Cohere under any agreement; (iv) if Cohere believes in good faith that you have violated any provision of these Terms of Use, the Responsible Use Guidelines (as defined below) or any other responsible use guidelines we provide to you or are posted on the Cohere Website; (v) to address any emergency security concerns; or (vi) if required to do so by a regulatory body or as a result of a change in applicable law.
Cohere reserves the right to change any element of these Terms of Use at any time. Your continued access to or use of the solution after any changes indicates your acceptance, though consent to updated terms may be required in a specified manner before further use.
Why it matters: You are bound by changes to the terms if you continue using the service after notice, and explicit consent to new terms might be required at times.
We may require you to provide consent to the updated Terms of Use in a specified manner before further use of the Cohere Solution is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you will stop using the Cohere Solution. Otherwise, your continued access to or use of the Cohere Solution after any changes to these Terms of Use indicates your acceptance of such changes.
Cohere is entitled to act on instructions received through your account and is not responsible for actions or transactions made by others using your User ID. You are solely responsible for all use, purchases, and activities connected to your User ID.
Why it matters: You are fully liable for any activity, purchases, or actions performed under your account, even if done by someone else using your User ID, as Cohere disclaims responsibility for such occurrences.
Cohere is entitled to act on instructions received through your account. Cohere is not responsible for any actions taken or transactions made to or from your account by any other party using your User ID. You are solely responsible for any and all use of your User ID and all purchases and activities that occur under or in connection with the User ID.
Access to and use of certain functionalities may be subject to additional terms and conditions presented by Cohere or its service providers, and these are incorporated by reference into the main Terms of Use.
Why it matters: You may be subject to additional, separate terms and conditions for specific features of the service, which you must agree to in order to use those features.
Your access to and use of certain functionalities provided in or through the Cohere Solution may be subject to additional terms and conditions presented to you by Cohere or its service providers. Such additional terms and conditions are incorporated herein by reference.
The Cohere Software Development Kit (SDK), including updates, may cause your device to communicate with Cohere's servers to record usage metrics and may affect preferences or data stored on your device.
Why it matters: The SDK you use might automatically send usage data to Cohere's servers and could modify settings or data on your device.
The SDK (including any updates or upgrades) may: (i) cause your device to communicate with our servers to deliver the functionality described in the SDK description or through new features as they are introduced, and to record usage metrics; (ii) affect preferences or data stored on your device; and (iii) collect Personal Information as set out in our Privacy Policy .
These clauses contain commitments or controls that help protect you.
Cohere will provide you no less than seven (7) days’ notice prior to implementing a change to its prices.
Why it helps: This provides you with at least seven days' warning before any price changes take effect, allowing you time to react or make decisions.
We will provide you no less than seven (7) days’ notice prior to implementing a change to our prices.
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