Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The company's privacy policy indicates significant risks for users related to data collection and sharing. By using the service, you automatically consent to their data practices (risk_flags-1). Your personal information, including potentially sensitive biometric and geolocation data, can be collected for broad purposes like targeted advertising and identity resolution (data_use-2, data_use-3, data_use-4). Personal information may also be collected from children under 13 (data_use-5). There's a risk of your data being transferred during business transactions (risk_flags-2) or disclosed to government and law enforcement without your explicit consent (risk_flags-3). Additionally, interactions with third-party services and online chats can lead to personal information exposure and processing by vendors (data_use-6, data_use-7). The company retains personal information for an indefinite period, as long as it deems necessary for its operations or legal obligations (data_use-8).
87% confidence
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Risk Flags
Fundamental risks that users should be aware of, which may include one-sided arbitration clauses, broad indemnification requirements, or other significant limitations of liability.
medium95% confidence
Consent to data collection and use is required to use the service
By using the service, users agree to the service's terms of use and consent to the collection, use, and disclosure practices described in the Privacy Policy.
Why it matters: Users must agree to the stated data collection, use, and disclosure practices to use the service. If they do not agree, they are instructed to discontinue use and uninstall applications.
By visiting or otherwise using the Service, you agree to the Service’s Terms of Use and consent to SPE’s collection, use, and disclosure practices, and other activities as described in this Privacy Policy, and any additional privacy statements that may be posted on an applicable part of the Service. If you do not agree and consent, please discontinue use of the Service, and uninstall Service downloads and applications.
Personal information may be transferred during business transactions
The company or its assets may be sold, and in such cases, user personal information may be transferred to the purchaser, prospective purchaser, or joint venture partner.
Why it matters: Your personal information could be transferred to another entity if the company or its assets are sold, or during other transactions like mergers or reorganizations.
SPE or any of its assets, may be sold, or other transactions may occur in which your Personal Information may be considered one of the business assets of the transaction. In this case, your Personal Information may be transferred to the purchaser, prospective purchaser, or joint venture partner to the extent permitted by law, either as part of the transaction or during any due diligence process.
* For safety and security, paragraph 4 · Citation strength: strong
medium90% confidence
Data may be shared with government and law enforcement or other parties in legal proceedings without user consent
The company may share any category of personal information with government and law enforcement authorities and with other parties involved in, or contemplating, legal proceedings to comply with legal obligations, enforce terms, or protect rights, property, safety, or security.
Why it matters: Your personal information can be shared with government and law enforcement or other parties in legal proceedings, potentially without your direct consent, if required by law or deemed necessary to protect the company's or others' rights.
We may share any category of Personal Information with government and law enforcement authorities and with other parties involved in, or contemplating, legal proceedings, to comply with a legal obligation, when we believe in good faith that the law requires it, to enforce our Terms of Use, or where necessary to protect our or others’ rights, property, safety, or security.
* For safety and security, paragraph 5 · Citation strength: strong
Data Use
How the company handles and uses your personal data, including collection, processing, sharing with third parties, and data retention policies.
low90% confidence
Personal Information may be linked to you directly or indirectly
Personal Information is defined as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you.
Why it matters: Under this policy, "Personal Information" is broadly defined to include any information that can be linked to you, either directly or indirectly.
As used in this Privacy Policy, the term “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you.
##### PERSONAL INFORMATION WE COLLECT, paragraph 1 · Citation strength: strong
medium85% confidence
Broad categories of personal information are collected and used for various purposes
The company collects identifiers, personal records, commercial information, internet or electronic network activity information, characteristics of protected classifications (including sensitive information like race or religious beliefs), audio/visual information, and inferences. This data is used for purposes such as personalizing online experience, processing registrations, payments, communications, promotions, tailored content/advertising, identity resolution, managing digital content rights, service improvement, fraud prevention, and other disclosed business purposes.
Why it matters: A wide array of your personal information, including potentially sensitive details and browsing habits, is collected and used for operational, marketing, and security purposes, which allows for extensive profiling and targeting.
th you, including to respond to your comments, questions and requests For promotions, surveys, contests, sweepstakes, and other offerings To serve you tailored content and/or advertising, SMS/text messages, or offers For
##### PERSONAL INFORMATION WE COLLECT, paragraph 3 · Citation strength: strong
medium85% confidence
Biometric information may be collected and used for fraud prevention and identity resolution
Biometric information, which may include sensitive Personal Information used to uniquely identify you, may be collected for purposes such as preventing fraud, addressing policy breaches, threats or harm, improving the service, and identity resolution.
Why it matters: The company may collect your biometric information to uniquely identify you, which could be used for security-related purposes and to resolve your identity.
| | | | **Biometric information**, which may include sensitive Personal Information used to uniquely identify you | To prevent and address fraud, breach of policies or terms, and threats or harm To improve the Service and for other related business purposes To fulfill other purposes disclosed at the time we collect Personal Information or otherwise where legally required or permitted For identity resolution |
##### PERSONAL INFORMATION WE COLLECT, paragraph 3 · Citation strength: strong
medium85% confidence
Geolocation data is collected and used for targeted advertising and digital rights management
Geolocation data, inferred from IP address, mobile linking to Bluetooth beacons and Wi-Fi hotspots, and precise mobile device location, is collected to determine location, manage digital content rights, serve tailored content/advertising, improve the service, and prevent fraud.
Why it matters: Your location data, including precise geolocation from your mobile device, is collected and used for targeted advertising, content regional restrictions, service improvement, and fraud prevention.
| | | | **Geolocation data** inferred from your IP address, mobile linking to Bluetooth beacons and wifi hotspots at our locations, and precise geolocation based on mobile device location | To determine your location and manage digital content rights (_e.g._, territory restrictions) For identity resolution To serve you tailored content and/or advertising, SMS/text messages, or offers To improve the Service and for other related business purposes To prevent and address fraud, breach of policies or terms, and threats or harm |
##### PERSONAL INFORMATION WE COLLECT, paragraph 3 · Citation strength: strong
medium90% confidence
Personal information may be collected from children under 13 for some services
Some services may collect Personal Information from children under 13, which may be considered sensitive under some state privacy laws.
Why it matters: For some services, the company may collect personal information from children under 13, including potentially sensitive information.
As described in more detail in our [Children’s Privacy Policy](https://sonypictures-kids.com/privacy/ "(opens in a new window)"), some of our Services may collect Personal Information from children under 13, which may be considered sensitive under some state privacy laws.
##### PERSONAL INFORMATION WE COLLECT, paragraph 4 · Citation strength: strong
medium80% confidence
Third-party services and social features enable data sharing with third parties
Certain features permit interactions between the service and Third-Party Services, such as social networks, allowing information you post or provide access to be publicly displayed. Both the company and the third party may have access to information about you and your use of services.
Why it matters: Using social features or third-party services linked to the company's service can result in your content being publicly displayed and allows both the company and the third party to access information about you and your service usage.
Examples of Social Features include: enabling you to send content such as contacts and photos between the Service and a Third-Party Service; “liking” or “sharing” SPE’s content; logging in to the Service using your Third-Party Service account (_e.g._, using Facebook Connect to sign-in to the Service); and otherwise connecting the Service to a Third-Party Service (_e.g._, to pull or push information to or from the Service). If you use Third-Party Services, information you post or provide access to may be publicly displayed on our Service or by the Third-Party Service.
**A. Cookies and Other Tracking Technologies**, paragraph 14 · Citation strength: strong
medium90% confidence
Online chat contents may be captured and processed by vendors
When participating in interactive chat sessions, either with a virtual or live agent, the contents of the chat may be captured as a transcript and processed by vendors to provide the service.
Why it matters: Your chat communications with the service, including those with virtual or live agents, may be recorded as transcripts and processed by third-party vendors, potentially exposing your conversations.
Some parts of our Service may offer interactive chat features to assist with answering questions, providing customer service, and similar purposes. When you participate in an interactive chat session, either with a virtual or live agent, the contents of the chat may be captured and kept as a transcript. By using these features, you understand that our vendors may process the information obtained through the chat to provide the Service on our behalf.
**A. Cookies and Other Tracking Technologies**, paragraph 16 · Citation strength: strong
medium85% confidence
Personal information is retained as long as deemed necessary or permitted by law
Categories of Personal Information are kept as long as necessary or permitted for the purposes described or otherwise authorized by law, which includes managing operations and relationships, carrying out disclosed purposes compatible with collection context, protecting rights or property, or when required/permitted by law.
Why it matters: Your personal information is retained for an unspecified duration, as long as the company deems it necessary for its operations, legal obligations, or to protect its rights, which means your data could be held indefinitely without a clear retention schedule.
* Your Personal Information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information; * Your Personal Information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the Personal Information was collected; * The Personal Information is reasonably necessary to protect or defend our rights or property (which will generally relate to applicable laws that limit actions in a particular case); or * We are otherwise required or permitted to keep your information by applicable laws or regulations.
##### HOW LONG WE KEEP PERSONAL INFORMATION, paragraph 2 · Citation strength: strong
Cancellation & Renewal
Details on how subscriptions can be canceled, terms of auto-renewal, and any associated fees or processes.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Unexpected or subtle clauses that might limit user rights or obligations, including automatic opt-ins, strict adherence clauses, or broadly defined terms of service.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
Explicit commitments and features that benefit users, such as strong data encryption, clear data deletion policies, or guaranteed notice periods for changes.
Protection90% confidence
Users can adjust cookie settings via a Cookie Consent Tool or browser settings
Users have the option to use a Cookie Consent Tool or adjust their browser settings to change the types of cookies set on their device.
Why it helps: Users are given control over the cookies placed on their device, which can enhance their privacy by limiting certain types of tracking.
You may use our [Cookie Consent Tool](https://www.crunchyroll.com/privacy-policy#) or adjust your browser settings to make changes to the types of cookies set on your device.
**A. Cookies and Other Tracking Technologies**, paragraph 4 · Citation strength: strong
Protection90% confidence
No knowledge of selling personal information of consumers under 16 or 18 without authorization
The company states it does not have actual knowledge of selling the Personal Information of consumers under 16 without affirmative authorization. Similarly, in states prohibiting selling or sharing personal information of individuals under 18, it has no actual knowledge of engaging in such practices.
Why it helps: This commitment indicates the company does not knowingly participate in the unauthorized sale of personal information of minors, which helps protect younger users' privacy.
SPE does not have actual knowledge of selling the Personal Information of consumers under 16 without affirmative authorization. Likewise, in states that prohibit selling or sharing the Personal Information of individuals under 18, SPE has no actual knowledge of engaging in such practices.
* Audio, visual, or similar information, paragraph 3 · Citation strength: strong
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