Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
Todoist's privacy policy includes a disclaimer that it is not responsible for what third-party services do with your information once it's sent from their services (risk-flags-1). Additionally, if you collaborate on content, ownership can transfer to other collaborators if you delete your account or leave a project (risk-flags-2). While the service makes efforts to protect information, it explicitly states that it cannot guarantee the security or privacy of your data due to the inherent insecurity of electronic transmissions (risk-flags-3). AI features may access various data sources, including third-party and public information, which could be combined with your inputs (data-use-1). Your messages may be subject to content filtering and recording for security purposes (data-use-2), and if you allow it, your contacts can be imported and stored for invitations and social interactions (data-use-3). Participating in surveys means your registration and survey responses are processed (data-use-4). The service uses analytical and advertising cookies to improve functionality (data-use-5), and third-party payment processors handle your billing information according to their own privacy policies (data-use-6).
90% confidence
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Risk Flags
Critical issues and red flags highlighting significant risks to user rights, privacy, or security.
high95% confidence confidence
Third-Party Data Responsibility Disclaimer
Doist disclaims responsibility for how third-party services may collect, use, or share your Information you send from their Services.
Why it matters: Users face unaddressed risk stemming from Doist's disclaimer of responsibility for third-party service data practices. This disclaimer means Doist is not accountable for how third-party services handle users' information once it's sent from Doist's services, potentially exposing users to unknown privacy or security risks from those third parties.
We are not responsible for how third-party services may collect, use or share your Information you send from the Services. Please review the privacy policy of such third-party partners before connecting those services to the Services.
Third Parties, paragraph 1 · Citation strength: strong
high90% confidence confidence
Shared Ownership of User-Generated Content
If you use a Todoist account to create content jointly with collaborators, such content is subject to joint ownership and control by all collaborators, and if you delete your account or leave a joint project, ownership of such content will transfer to the remaining collaborators.
Why it matters: Users may lose control and ownership of their created content if they collaborate on projects and later decide to delete their account or leave the project. The content they created will transfer to remaining collaborators, potentially exposing their work or ideas beyond their control.
If you use a Todoist account to create content jointly with collaborators, such content is subject to joint ownership and control by all the collaborators. This includes your creation of shared projects, sections, tasks, workspace folders, reminders, activity events, labels, filters, or any images, videos, and comments you upload to our Services. To change whether certain information is viewable and accessible, you can adjust the settings in your workspace. If you delete your account or leave a joint project, ownership of such content will transfer to the remaining collaborators in the shared project.
Your Choices, paragraph 2 · Citation strength: strong
medium90% confidence confidence
Limitations on Information Security Guarantees
The service makes reasonable efforts to protect information but states that no electronic transmission or storage can be entirely secure, so no guarantees can be made as to the security or privacy of your information.
Why it matters: Users are exposed to security risks as the service cannot guarantee the absolute security or privacy of their information, acknowledging that electronic transmissions are not entirely secure.
We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
Security, paragraph 1 · Citation strength: strong
Data Use
Practices related to the collection, processing, and sharing of personal information.
medium85% confidence confidence
AI Models Access Various Data Sources
The AI models relied on may access a variety of sources, including third-party sources, publicly available internet information, and internally generated data, which may be combined with user inputs to generate outputs.
Why it matters: The AI features may use a broad range of external data sources including third-party, public, and internal data. This could affect the privacy of user inputs and the nature of the generated outputs, as the AI response could be influenced or disclose information from these unverified sources.
The models we rely on from our AI Service Providers may access a variety of sources, including third-party sources, publicly available information from the Internet, and data we generate internally. Some of the data the model ingests may be combined with your Inputs to generate your Outputs.
* **Information you provide to us**, paragraph 13 · Citation strength: strong
low90% confidence confidence
Content Filters for User Communications
To provide service and features, as well as for security purposes, Doist and third parties acting on its behalf may record/use content filters for messages between users.
Why it matters: User communications may be subject to content filtering and recording by both Doist and third parties for service functionality and security, which means that the content of messages is not entirely private.
To provide such service and feature as well as for security purposes, we and third parties acting on our behalf may record/use content filters for these communications.
* **Information you provide to us**, paragraph 12 · Citation strength: strong
low90% confidence confidence
Collection of Contacts for Invitations and Social Interactions
If you permit the service to import your contacts, it may access and store names and contact information from your address book to facilitate invitations and social interactions you initiate, and for other purposes described in the privacy policy or at the time of consent or collection.
Why it matters: Users who permit contact import may have their contacts' names and information stored and used for invitations, social interactions, and other specified purposes, potentially impacting the privacy of their contacts.
If you permit us to give us permission to import your contacts from an email account associated with your account, we may access and store names and contact information from your address book to facilitate invitations and social interactions that you initiate through our Services and for other purposes described in this privacy policy or at the time of consent or collection. We also collect your contacts if you invite them to use our Services or share information or content with them from our Services.
* **Information you provide to us**, paragraph 14 · Citation strength: strong
low85% confidence confidence
Processing of Information for Surveys and Interviews
If users participate in surveys and interviews, their registration information and any other information collected through the survey questions are processed.
Why it matters: Users' registration and survey data are processed if they participate in surveys or interviews, meaning their responses and basic account information are used to help understand the user base and improve services.
If you participate, we process your registration information and any other Information collected through the survey questions.
How We Use Your Personal Information, paragraph 2 · Citation strength: strong
low90% confidence confidence
Analytical and Advertising Cookies for Service Improvement
Analytical and advertising cookies are used for analytics purposes and advertising to operate, maintain, and improve the Services.
Why it matters: Users' browsing activity and interactions are tracked via analytical and advertising cookies to improve the service and serve ads, potentially affecting their online privacy and personalized content.
We also use cookies for analytics purposes and advertising in order to operate, maintain, and improve our Services.
We use the following cookies:, paragraph 1 · Citation strength: strong
low85% confidence confidence
Use of Third-Party Payment Processors
Payment processors like Stripe are responsible for processing your information and may use it for their own purposes according to their privacy policies.
Why it matters: User payment information is handled by third-party processors who have their own privacy policies for how they use user data. This means payment data might be used by these third parties for purposes specified in their own policies, which may differ from the service's policy.
**Payment processors**, such as Stripe. This payment processor is responsible for the processing of your Information, and may use your Information for their own purposes in accordance with their privacy policies.
We use the following analytical and advertising cookies:, paragraph 5 · Citation strength: strong
Cancellation and Renewal
Terms related to subscription cancellation, automatic renewals, and associated billing practices.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Less obvious but important clauses that users should be aware of, which may have unexpected implications.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
User-friendly clauses and company commitments that benefit consumers, outlining rights or safeguards.
Protection95% confidence confidence
No Collection of Information from Children Under 13
Our Services are not targeted at children, and we do not knowingly collect Information from children under the age of 13.
Why it helps: This protects children's privacy by explicitly stating that the service is not intended for them and does not knowingly collect their personal information.
Our Services are not targeted at children, and we do not knowingly collect Information from children under the age of 13. If you learn that a child has provided us with Information in violation of this Policy, please contact us as indicated below.
Children, paragraph 1 · Citation strength: strong
Protection90% confidence confidence
No AI Model Training with User Data
We do not use information collected from users, including via artificial intelligence tools, to develop, improve, or train generalized/non-personalized artificial intelligence or machine learning models.
Why it helps: This ensures that user data is not used to train AI models that could then be applied broadly, helping protect privacy and control over personal information.
However, we do not use information we collect from you, including via artificial intelligence tools, to develop, improve, or train generalized/non-personalized artificial intelligence or machine learning models.
How We Use Your Personal Information, paragraph 2 · Citation strength: strong
Protection90% confidence confidence
Email Unsubscribe Mechanism
Users can withdraw consent for promotional emails at any time by following the unsubscribe mechanism at the bottom of each communication or by visiting specified unsubscribe links.
Why it helps: This provides users with a clear and accessible way to opt out of marketing communications, giving them control over the promotional emails they receive.
Your consent can be withdrawn at any time by following the unsubscribe mechanism at the bottom of each communication, or by visiting [todoist.com/unsubscribe](https://todoist.com/unsubscribe) or [twist.com/unsubscribe](https://twist.com/unsubscribe), as applicable.
How We Use Your Personal Information, paragraph 2 · Citation strength: strong
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