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Privacy policy

The Wall Street Journal

Review these first

Score94.0
Reviewed
Policy typePrivacy policy
Concern findings4
Protections8
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around personal data, share your, ai . 8 new line(s), 7 removed line(s).

Snapshot hash 1a4bf3d4781077ab4e50d8511b23376ee76d0d9434bf2623d9d3c57b8fb1effb

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

Dow Jones collects personal data from various sources, including direct input, third parties, and automated means. Information shared in AI chatbot sessions may be recorded and used for business purposes. The company may share your data with affiliated businesses for marketing and with subscription providers about your usage. Your print mailing address might be shared with unaffiliated third parties for direct marketing. Additionally, personal data may be transferred and processed in other countries with different data protection laws.

90% confidence

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Risk Flags

2 findings

These findings are potential legal or financial risks, including liability, dispute resolution, or other disclaimers of rights.

medium95% confidence

Public Use of Shared Content

If you choose to use interactive features like community forums or chats, any information you share becomes public and can be used for purposes outside of the company's control. The company is not responsible for information you make public through these features.

Why it matters: Information you share in public forums or interactive features is no longer controlled by the company and may be used in ways you did not intend, as the company is not responsible for such information.

Certain features on the Dow Jones Services give you an opportunity to interact with us and others. These features include collaboration tools, community forums, chats, submitting a letter to the editor, creating community profiles, rating, tagging, and commenting on articles. If you choose to use these features, any information you choose to share (such as your name, username, email address, picture or image, likes, status, and comments) becomes public and can be used for purposes over which we have no control. We are not responsible for any information you choose to submit and make public through these interactive features.

3.3 To Allow You To Share User-Generated Content, paragraph 1 · Citation strength: strong

low90% confidence

No Response to Do Not Track Signals

Dow Jones does not currently respond to "Do Not Track" (DNT) signals from browsers, as no technology standard for DNT signals has been developed or adopted.

Why it matters: Your browser's "Do Not Track" setting will not prevent Dow Jones from tracking your activity across websites.

Some browsers or other tools include “Do Not Track” (DNT) features which, when turned on, send a signal to websites you visit indicating you do not wish to be tracked across websites over time. However, since no technology standard for DNT signals has been developed or adopted to date, Dow Jones does not currently respond to DNT signals.

Other Important Information, paragraph 2 · Citation strength: strong

Data Use

2 findings

These findings are about how your data is collected, used, and shared. They may include details about third-party sharing, advertising, or data retention.

medium95% confidence

AI Chatbot Data Use

When you interact with AI-powered chatbots on Dow Jones sites, the personal data you provide is processed and may be used for business purposes such as analyzing customer experiences, improving operations, facilitating communications, and generating business content. Users are advised not to share information in a chatbot session that they would not want recorded.

Why it matters: Information you share in chatbot sessions can be recorded and used for various business improvements and content generation, so you should be mindful of what you disclose.

Our sites may feature AI-powered functionality, such as chatbots.  When you interact with these chatbots, personal data you provide is processed and may be used for certain business purposes, including analyzing customer experiences and activities, improving the efficiency, quality and speed of our operations, facilitating communications with you (e.g., through a virtual agent), and generating business content.  Please do not share information in a chatbot session that you would not want recorded.

2.1 Data You Provide to Us, paragraph 10 · Citation strength: strong

medium90% confidence

Sharing Data with Subscription/Access Providers

If your subscription or access is provided by your employer, educational institution, or another third party, Dow Jones may share information about your access and use of the service with them, including your name and email address for access through educational institutions.

Why it matters: If your subscription is paid for by an organization, that organization may receive information about your usage.

If your subscription or other access is provided in whole or in part by your employer, educational institution or other third party, we may share with them information about your access to and use of your subscription or other product or service, including for access through educational institutions, your name and email address.

4.2 Subscription/Access Providers, paragraph 1 · Citation strength: strong

Cancellation & Renewal

All clear

These findings are about how subscriptions or services can be canceled or renewed, including terms, notice periods, and refund policies.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

All clear

These findings highlight less obvious terms that might be unfavorable or surprising to a user.

Looking good

No hidden gotchas

Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.

Protections

8 findings

These findings are commitments that benefit the user, such as data privacy, security, or control features.

Protection95% confidence

No Knowing Collection of Data from Minors Under 13

Dow Jones does not knowingly collect personal data from minors under 13 years of age, in accordance with the Children’s Online Privacy Protection Act ("COPPA").

Why it helps: This protects children's privacy by ensuring that personal data is not intentionally collected from young users.

The Dow Jones Services are intended for general audiences. In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we do not knowingly collect personal data from minors under 13 years of age.

Other Important Information, paragraph 6 · Citation strength: strong

Protection95% confidence

Opt-Out for Email Communications

You can remove your information from marketing mailing lists by changing account settings on the website or by following the "Unsubscribe" link in marketing emails.

Why it helps: You have control over receiving marketing emails and can easily stop them.

You can also unsubscribe from our marketing mailing lists by following the “Unsubscribe” link at the bottom of each email. Even if you unsubscribe from our marketing communications, we may still need to send you communications related to your use of the Dow Jones Services, such as account-related information, service announcements or personalized communications about your home-delivery account.

4.2 Subscription/Access Providers, paragraph 21 · Citation strength: strong

Protection95% confidence

Opt-Out for Push Notifications and Text Messages

You can stop receiving push notifications by changing settings on your mobile device or through the app. You can opt out of text message alerts at any time by following instructions in the message.

Why it helps: You have direct control over receiving push notifications and text message alerts.

If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app. You can opt out of text message alerts at any time by following the instructions in the Text Message you receive.

4.2 Subscription/Access Providers, paragraph 23 · Citation strength: strong

Protection95% confidence

Opt-Out for Sharing Print Customer Information

If you are a WSJ U.S. edition or Barron’s print subscriber, you can opt out of Dow Jones sharing your print mailing address with unaffiliated third parties for their direct marketing by contacting Customer Service.

Why it helps: You have the ability to prevent your print mailing address from being shared with other companies for marketing.

If you are a WSJ U.S. edition or Barron’s print subscriber, you may also opt out from our sharing of your print mailing address with unaffiliated third parties for their direct marketing by contacting Customer Service .

4.2 Subscription/Access Providers, paragraph 25 · Citation strength: strong

Protection90% confidence

Browser Controls for Cookies and Tracking

You have choices about whether cookies or similar technologies are placed on your computer or mobile device. Information is available in the Cookie Notice, and you can opt out of interest-based advertising through industry opt-out pages.

Why it helps: You have options to control tracking technologies and opt out of targeted advertising.

You have choices about whether cookies or similar technologies are placed on your computer or mobile device. For more information, visit our Cookie Notice .

4.2 Subscription/Access Providers, paragraph 27 · Citation strength: strong

Protection95% confidence

Mobile App Privacy Settings Control

You can change the privacy settings for Dow Jones apps by accessing and updating privacy settings and permissions within the mobile app or on your mobile device.

Why it helps: You have direct control over the privacy settings and permissions for mobile applications.

You may change the privacy settings for Dow Jones apps by accessing and updating privacy settings and permissions within the mobile app or on your mobile device.

5.1.5 To Change Mobile App Privacy Settings, paragraph 1 · Citation strength: strong

Protection95% confidence

Right to Access, Rectify, or Correct Personal Data

Subject to applicable law, you may have rights to access, review, update, or correct inaccuracies in your personal data. Online subscribers and registered users can access their data by signing into their accounts.

Why it helps: You can ensure your personal information is accurate and up-to-date.

You may have the right to access, correct or update your personal data at any time. Additionally, online subscribers and registered users may access their personal data online by signing into their accounts and visiting the appropriate account management sections of our websites. Please note that if you have subscribed or registered for our print and online editions, or for more than one of our publications or services, you may need to update your information for each separately.

5.1.5 To Change Mobile App Privacy Settings, paragraph 6 · Citation strength: strong

Protection95% confidence

Right to Withdraw Consent

Where you have provided consent for the use of your personal data, you have the right to withdraw that consent, and your preferences will be applied going forward.

Why it helps: You can change your mind about how your data is used after giving consent.

Where you have provided your consent for our use of your personal data, you have the right to withdraw your consent and we will apply your preferences going forward.

5.1.5 To Change Mobile App Privacy Settings, paragraph 7 · Citation strength: strong

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