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Plain-English summary
The privacy policy indicates several concerns for users, including the potential for data transfer to countries with lower privacy protections (risk_flags-1) and no explicit guarantee of security for personal information. When using online social features, communications and gameplay may become publicly available and be monitored by EA (data_use-1, data_use-2, data_use-6). Third-party analytics and advertising partners may combine collected information across platforms for targeted advertising (data_use-3, data_use-4, data_use-5). Additionally, EA may disclose user information to external parties to protect its interests or comply with law enforcement requests (data_use-7), and user data may be shared across platforms. Data retention extends beyond service provision for legal or operational reasons (gotchas-1).
89% confidence
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Risk Flags
1 finding
Clauses that indicate potential for significant user harm, such as broad data collection, weak security commitments, or limitations on user rights.
medium90% confidence
Data transfer to countries with lower privacy protections
Your personal information may be transferred to countries outside your residence, including the United States, that may not offer the same level of privacy protection as your home country.
Why it matters: Your personal information might be processed in locations with less stringent data protection laws, potentially exposing it to different data handling standards than your country of residence.
By consenting to the transfer of your personal data outside of your country of residence, you acknowledge that your personal information may be transferred to recipients in the United States and other countries that may not offer the same level of privacy protection as the laws in your country of residence or citizenship.
Where We Hold Your Information, paragraph 2 · Citation strength: strong
Data Use
3 findings
Clauses that describe how the company collects, processes, and shares personal data, particularly those that might be unexpected or broad.
high95% confidence
Recording and public display of gameplay and user content
When playing online games, your in-game profile, gameplay, and statistics are collected and some may be visible in-game and to players outside the game in other EA Services. EA may record and replay your gameplay, including controller button inputs and in-game profile information, to other players in-game and at live events.
Why it matters: Your gameplay, profile, statistics, and even controller inputs can be recorded and made publicly visible, potentially sharing detailed information about your gaming habits and identity with other players and at live events.
In some of our titles, we may record your gameplay and replay it to other players in-game and/or make it visible to other players outside the game in other EA Services. Leaderboards may also be available to view by other players outside the game in other EA Services. In competitive game modes, we may record your gameplay, and your controller button inputs, and replay these together with your in-game profile information and game statistics to other players in-game and at live EA or partner events.
B. Information You Provide When Playing Online, paragraph 3 · Citation strength: strong
medium90% confidence
Use of analytics technologies by third parties
Third-party analytics technologies integrated into the services may combine information collected from your use of EA's services with data they have independently collected over time and across different platforms. These companies operate under their own privacy policies.
Why it matters: Third-party analytics companies can link your activity on EA's services with data they've gathered from other sources, creating a more comprehensive profile of you that is subject to their own privacy practices.
Third-party analytics technologies integrated into our Services may (including SDK [Software Development Kit] and API [Application Program Interface] integrations) combine the information they collect in connection with your use of EA's Services with information they have independently collected over time and/or across different platforms. Many of these companies collect and use information pursuant to their own privacy policies.
A. Cookies and Similar Technologies, paragraph 7 · Citation strength: strong
medium85% confidence
Disclosure of information to protect EA or others
EA may access, preserve, and disclose your stored information to external parties if they believe it's required to comply with law enforcement, protect rights, enforce policies, collect debts, or assist investigations of illegal activity. This includes disclosing reports of policy violations to the platform you use.
Why it matters: Your information can be disclosed to various external entities, including law enforcement and gaming platforms, under broad conditions, potentially without your direct control or notification.
We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our or others' rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.
Who May Receive Your Information, paragraph 7 · Citation strength: strong
Cancellation and Renewal
All clear
Clauses that describe how subscriptions or services can be cancelled or renewed, including any associated fees or conditions.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
1 finding
Potentially overlooked clauses that could be unfavorable to the user, such as automatic renewals, hidden fees, or difficult cancellation processes.
low90% confidence
Data retention beyond service provision
EA retains information collected for as long as necessary to provide services, and may keep it longer for legal, operational, or other legitimate reasons.
Why it matters: Your data may be kept by EA even after you stop using their services, potentially for an extended and undefined period.
We retain the information we collect for as long as necessary to provide our Services, and we may retain that information beyond that period if necessary for legal, operational, or other legitimate reasons.
Adhere to your preferences and to deliver content;, paragraph 12 · Citation strength: strong
Protections
5 findings
Clauses that offer user benefits, rights, or strong commitments to privacy and security.
Protection95% confidence
Parental consent for children's data use
EA will obtain consent from parents for the use of their children's personal information when required by applicable law, allowing parents to create child EA Accounts with consent.
Why it helps: This ensures that parents have control over their children's personal information and can decide whether it is collected and used.
(1) obtain consent from parents for the use of their children's personal information, when required by applicable law. For example, we allow parents to create a child EA Account on certain Services, and with parental consent EA will collect and use certain children’s personal information to manage a child EA Account;
Children, paragraph 4 · Citation strength: strong
Protection95% confidence
Disabling features for children to prevent sharing identifiable information
EA will disable features in certain services that could allow a child to share directly identifiable information, unless parental consent is provided or the third-party platform allows it via parental controls.
Why it helps: This prevents children from inadvertently sharing personal information online and gives parents control over their children's privacy settings.
(2) disable features in certain Services that could allow a child to share information that directly identifies them, unless a parent has provided relevant consent to us or the third-party platform on which their child is playing. For example, we will respect third-party (console) parental controls as they apply to game features that could allow a child to provide personal information in online or multiplayer games (such as through chat or user generated content);
Children, paragraph 5 · Citation strength: strong
Protection95% confidence
Parental controls and data deletion for children
Parents or guardians can revoke consent, review information collected from their child, or request deletion of that information. If a child provides personal information without parental consent, EA will delete it (unless legally obliged to keep it) and terminate or revert the child's account to an age-appropriate experience.
Why it helps: This gives parents strong control over their child's data, allowing them to manage consent, access, and deletion, and ensures unauthorized child data is removed.
(5) offer parental controls and choices. If you are a parent or guardian and wish to revoke your previously provided consent, review information collected from your child or have that information deleted, please contact us via the options in Section 12: Contact Us . If we become aware that a child has provided us with personal information without parental consent, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child's account and/or revert them to the age-appropriate experience, as applicable.
You have the right to deactivate your EA Account or delete the personal information associated with it by contacting EA Help. EA will retain necessary information for disputes, enforcing agreements, protecting legal rights, and complying with technical and legal requirements.
Why it helps: This provides users with a mechanism to control and remove their personal data, upholding their privacy rights, though some data may be retained for specific legal or operational reasons.
Your right to deletion. You may deactivate your EA Account or delete the personal information associated with your account by contacting us at EA Help . If you do so, you will no longer have access to the EA games or Services associated with your account. Note that EA may retain information needed to resolve disputes, enforce our user agreements, protect our legal rights, and comply with technical and legal requirements and constraints related to the security, integrity and operation of our Services. Otherwise, we will retain your personal information for as long as reasonably necessary to provide you with, create, and improve our Services, and to comply with the law.
Right to opt-out of targeted advertising and data sharing/sale
You may opt-out of targeted advertising or object to data processing based on legitimate interests, where applicable law provides these rights. This includes the ability to opt-out of the sale or sharing of personal information for cross-context behavioral advertising.
Why it helps: This gives users control over how their data is used for advertising, allowing them to prevent targeted ads and the sale or sharing of their personal information.
Your right to opt-out or object to certain processing. You may opt-out of targeted advertising, or object to processing of your data based on our legitimate interests, where applicable law provides for such rights. This right is also referred to as the ability to opt-out of the sale or sharing of your personal information, as specifically provided by applicable US state privacy laws. To exercise these rights, please see further instructions in our My Privacy Rights portal, including the Your Privacy Choices section.