Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The privacy policy indicates that voice chat snippets may be stored and shared for moderation (data_use-1) and that third parties providing features may collect information automatically (data_use-2).
87% confidence
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Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
Not clearly stated
Potentially harmful clauses that are often against consumer interests. High severity risks may warrant avoiding the service.
?
Not clearly stated
No cited risk flags — wording is unclear
No high or medium severity risk flags were clearly stated in the provided text.
Data Use & Sharing
2 findings
How your data is collected, used, and shared. Pay attention to how your personal information is handled and whether it is shared with third parties.
medium90% confidence
Voice chat snippets stored and shared for moderation
When the voice chat feature is used and voice reporting is enabled, snippets of voice chat are stored on the user's device and the devices of other participants. If a violation is reported, these snippets may be sent to Epic for review and enforcement.
Why it matters: Your voice chat conversations may be recorded and stored, and if a violation is reported, these recordings may be transmitted to Epic Games.
When you use our voice chat feature and voice reporting is enabled in a voice channel, snippets of voice chat are stored on your device and the devices of participants in the voice channel. If a violation of our terms or policies (e.g., [Community Rules](https://www.epicgames.com/site/community-rules)) is reported, these snippets may be transmitted to Epic to review that reported violation and enforce our terms and policies.
**_A. Information You Provide_**, paragraph 2 · Citation strength: strong
low85% confidence
Third parties may collect information automatically
When third parties provide features of the Epic Services, they may use automatic data collection technologies to collect information about user activity on the Epic Services, their own services, or other websites over time.
Why it matters: Third-party features used within the Epic Services may collect information about your activities, and their privacy practices are governed by their own policies.
When features of the Epic Services are provided by third parties, those third parties may also use automatic data collection technologies and collect information about your use of the Epic Services, their services, or others’ websites over time. For example, when you use the Epic Services (e.g., Unreal Engine) that include third-party software, those third parties may collect your information through their technologies. Features provided by third parties are subject to their applicable privacy notices and policies.
**_B. Information We Collect Automatically_**, paragraph 4 · Citation strength: strong
Cancellation & Renewal
Not clearly stated
Details on how to cancel services, terms of auto-renewal, and any associated fees or conditions.
?
Not clearly stated
No cited billing terms — wording is unclear
No cancellation or renewal terms were clearly stated in the provided text.
Gotchas
Not clearly stated
Small print, tricky clauses, or other obscure but important conditions that could be a disadvantage for users.
?
Not clearly stated
No cited gotchas — wording is unclear
No 'gotchas' were clearly stated in the provided text.
Protections
3 findings
Consumer-friendly clauses that offer benefits, control, or added privacy.
Protection95% confidence
Time-limited retention of children's personal information
Epic Games retains personal information collected from children only for as long as reasonably needed for the collection purposes. Examples include deleting information after an inquiry is resolved, deleting a parent/guardian's email if they don't respond within 14 days for consent, and deleting personal information from inactive child accounts after 18 months, starting April 2026.
Why it helps: This commitment limits the duration for which a child's personal data is stored, reducing long-term exposure and aligning with privacy best practices for youth.
* If a child with a Cabined Account contacts us with a question or request, any personal information provided will be deleted after the inquiry is resolved. * If a child provides their parent/guardian’s email address to receive notice and provide consent for additional features, their email address will be deleted if the parent/guardian does not respond within 14 days. * Starting in April 2026, if a child’s account remains inactive for 18 months, personal information associated with the account will be deleted (as defined by Children’s Online Privacy Protection Rule, 16 CFR 312.2).
**_B. Retention of Personal Information_**, paragraph 2 · Citation strength: strong
Protection95% confidence
Parental controls and privacy rights for children's accounts
Parents/guardians can access parental controls using a PIN code to review and change feature settings and customize their child's experience. They can also exercise individual privacy rights, including the right to review their child’s personal information retained by Epic and delete their child’s Epic account.
Why it helps: This provides parents with significant control over their child's experience and privacy, allowing them to manage features like voice chat and account deletion, enhancing child safety and data protection.
In addition to the parental controls that enable parents/guardians to change the choices they’ve made about their child’s use of specific features like voice and text chat, children and their parents/guardians can exercise their individual privacy rights as described in Section 9 (What Choices and Controls Do You Have?). Those rights include the right to review their child’s personal information retained by Epic and delete their child’s Epic account (which deletes their personal information and stops further collection).
When a user indicates they are a child, they are placed in a 'Cabined Account' where features like voice chat and real money purchases are disabled. Epic collects limited personal information to operate these accounts, according to applicable youth privacy laws.
Why it helps: This mechanism offers enhanced privacy for children by restricting certain features and limiting the personal information collected, aiming to comply with youth privacy laws.
When a user indicates they are a child, they are placed in a “**_Cabined Account_**” until they are no longer a child as defined above or until their parent/guardian provides additional privacy permissions and enables parental controls. Cabined Accounts can play Epic’s games (e.g., Fortnite, Rocket League, or Fall Guys), but features like voice chat and real money purchases are disabled. Epic collects limited personal information from Cabined Accounts to operate them, in each case according to applicable youth privacy and protection laws: