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Terms of service

Fidelity

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Score30.0
Reviewed
Policy typeTerms of service
Concern findings11
Protections0
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash d11b6360633b139496a60200704317c0c8a4fe4e9bd567b8ed21be50cac0ebaa

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

Fidelity's terms contain several clauses that could negatively impact users. Fidelity disclaims warranties on the accuracy and timeliness of website content (risk_flags-1), and retains the right to modify website content at any time without notice (gotchas-1). Users waive their right to challenge Fidelity's claims of irreparable harm in legal proceedings (risk_flags-2). Fidelity can also immediately terminate access to third-party content without notice (risk_flags-3) and broadly pursue injunctive relief for data use inconsistent with terms (gotchas-3). Additionally, users are prohibited from commercial exploitation of website content without consent (gotchas-2). User interactions with Virtual Assistants and live chats, as well as general website use, may be recorded, monitored, retained, and shared with service providers for business purposes (data_use-1, data_use-3, data_use-5). All information collected on the websites may also be accessible to Fidelity personnel, retained, and shared (data_use-4), including information provided to the Virtual Assistant (data_use-2).

89% confidence

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Risk Flags

3 findings

Critical issues that may result in material harm or loss. These are typically one-sided clauses that severely limit user rights or expand company अधिकार beyond typical norms.

high95% confidence

No warranties for accuracy, completeness, or timeliness of content

Fidelity and its third-party content providers do not warrant the accuracy, completeness, availability, or timeliness of the Fidelity Websites or any information, text, graphics, links, or other content on the Fidelity Websites.

Why it matters: You may experience harm if you rely on inaccurate, incomplete, or untimely information provided on the Fidelity Websites, as Fidelity explicitly disclaims any warranty regarding these aspects.

ALTHOUGH FIDELITY TRIES TO INCLUDE ACCURATE AND TIMELY INFORMATION ON THE FIDELITY WEBSITES, THERE MAY BE INADVERTENT INACCURACIES AND ERRORS, AND NEITHER FIDELITY NOR ITS THIRD PARTY CONTENT PROVIDERS WARRANT THE ACCURACY, COMPLETENESS, AVAILABILITY OR TIMELINESS OF THE FIDELITY WEBSITES OR ANY INFORMATION, TEXT, GRAPHICS, LINKS, OR OTHER FIDELITY OR THIRD PARTY CONTENT ON THE FIDELITY WEBSITES.

## Accuracy of Content, paragraph 1 · Citation strength: strong

high95% confidence

Waiver of right to challenge irreparable harm claims

You waive any right you may have had to challenge, in any legal proceeding, any assertion by Fidelity that your alleged use of or access to Fidelity Websites caused Fidelity irreparable harm.

Why it matters: You lose the ability to dispute Fidelity's claims of irreparable harm in court, potentially making it easier for Fidelity to obtain injunctive relief against you without proving actual damages.

You hereby waive any right You may otherwise have had to challenge, in any legal proceeding, any assertion by Fidelity that Your alleged use of or access to Fidelity Websites caused Fidelity irreparable harm.

## Prohibited Uses and Termination of Access, paragraph 8 · Citation strength: strong

high95% confidence

Immediate access termination for third-party content

Fidelity, in its sole discretion, reserves the right to immediately, without notice, suspend or terminate Your or Your agents', access to the Third Party Content.

Unilateral amendmentAccount termination without notice

Why it matters: Your access to third-party content on Fidelity's websites can be suspended or terminated immediately and without prior notice at Fidelity's discretion, which could disrupt your use of the services.

Fidelity, in its sole discretion, reserves the right to immediately, without notice, suspend or terminate Your or Your agents', access to the Third Party Content.

## Third Party Content, paragraph 5 · Citation strength: strong

Data Use

5 findings

How the company collects, processes, and shares personal information.

medium90% confidence

Virtual Assistant interactions may be recorded and shared with service providers

Your interactions with the Virtual Assistant may be recorded and shared with service providers that provide technology and services used in the Virtual Assistant or are used for other business purposes.

Why it matters: Your conversations with the Virtual Assistant may be recorded and potentially accessed by third-party service providers, which means your personal information shared during those interactions is not private from those entities.

Your interactions with our Virtual Assistant may be recorded and shared with our service providers that provide technology and services used in our Virtual Assistant or are used for other business purposes.

## Limitations Regarding Information Presented, paragraph 6 · Citation strength: strong

medium90% confidence

Virtual Assistant information retention and sharing

Any personal, account, or other information You provide to the Virtual Assistant, as well as all search information entered, may be retained, accessible to Fidelity personnel, and used and shared consistent with Fidelity's Privacy Policy.

Why it matters: Information you share with the Virtual Assistant, including personal and account details, might be stored, accessed by Fidelity staff, and used or shared according to their Privacy Policy, potentially exposing this data to a wider audience than intended.

Any personal, account, or other information You provide to the Virtual Assistant, as well as all search information entered, may be retained, accessible to Fidelity personnel, and used and shared consistent with Fidelity's Privacy Policy.

## Limitations Regarding Information Presented, paragraph 9 · Citation strength: strong

medium90% confidence

Live chat interactions may be recorded and shared

All live chat interactions may be recorded, are subject to recordkeeping and monitoring, and may be shared with service providers.

Why it matters: Your live chat conversations can be recorded, monitored, and shared with third-party service providers, meaning your private exchanges may not remain confidential between you and Fidelity.

All of the chat interactions may be recorded, are subject to recordkeeping and monitoring, and may be shared with our service providers that provide technology and services used in our chat feature or are used for other business purposes.

## Limitations Regarding Information Presented, paragraph 19 · Citation strength: strong

medium90% confidence

Information collected on Fidelity Websites accessible to personnel and may be retained and shared

All information collected when You use the Fidelity Websites may be accessible to Fidelity personnel, is subject to possible retention, and may be used and shared consistent with Fidelity's Privacy Policy.

Why it matters: Information collected from your use of the Fidelity Websites, including personal and account details, may be accessed by Fidelity personnel, retained, and used or shared according to their Privacy Policy, which means your data is subject to broad use and accessibility.

All such information, as well as all other information collected when You use the Fidelity Websites, may be accessible to Fidelity personnel, is subject to possible retention, and may be used and shared consistent with Fidelity's Privacy Policy, which can be accessed at any time by clicking on the "Privacy" link that is in the footer of each page of the Fidelity Websites.

## Privacy of Information, paragraph 2 · Citation strength: strong

medium90% confidence

User activity on Fidelity Websites may be monitored and recorded

Your use of the Fidelity Websites may be monitored and recorded by Fidelity and/or their service providers for business purposes.

Why it matters: Your activities on the Fidelity Websites could be tracked and recorded by the company and its service providers for their business purposes, impacting your privacy and potentially allowing for granular observation of your online behavior.

In addition, Your use of the Fidelity Websites may be monitored and recorded by us and/or our service providers for our business purposes.

## Privacy of Information, paragraph 3 · Citation strength: strong

Cancellation and Renewal

All clear

Terms related to account termination, subscription cancellation, and automatic renewals.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

3 findings

Potentially overlooked clauses that may have a negative impact on the user.

medium95% confidence

Modification of website content without notice

Fidelity may change the Fidelity Websites and any content thereon at any time without notice.

Why it matters: Fidelity can alter content on its websites at any time without informing you, potentially leading to inconsistencies or removal of information you rely on.

FIDELITY MAY CHANGE THE FIDELITY WEBSITES AND ANY CONTENT THEREON AT ANY TIME WITHOUT NOTICE, BUT FIDELITY DOES NOT WARRANT THAT ANY DEFECTS OR INACCURACIES WILL BE CORRECTED OR THAT THEY WILL BE CORRECTED IN A TIMELY MANNER.

## Accuracy of Content, paragraph 2 · Citation strength: strong

medium90% confidence

Prohibition on commercial use of website content without consent

No content made available on the Fidelity Websites may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written consent of Fidelity.

Why it matters: You are barred from using any content from Fidelity's websites for commercial purposes, including copying or selling it, without their explicit written permission. This limits your ability to leverage information from the site for business activities.

No content made available on the Fidelity Websites may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written consent of Fidelity.

## Prohibited Uses and Termination of Access, paragraph 7 · Citation strength: strong

medium90% confidence

Broad injunctive relief available to Fidelity for inconsistent data use

Accessing, using, or disclosing any data, content, or materials from the Fidelity Websites in any manner inconsistent with these Terms will constitute immediate and irreparable harm to Fidelity and/or Third Party Content Providers, allowing them to seek equitable and injunctive relief without proving actual damages or posting bond.

Why it matters: If you use or disclose data from Fidelity's websites in a way that is inconsistent with their terms, Fidelity can pursue immediate injunctive relief against you, potentially without needing to prove actual financial harm or post a bond, which could result in swift legal action and restrictions on your actions.

Accessing, using, or disclosing any data, content, or materials (including Third Party Content and Restricted Content) from the Fidelity Websites in any manner inconsistent with these Terms or any other obligations that are made to Fidelity by You will constitute immediate and irreparable harm to Fidelity and/or the Third Party Content Providers and, in such an event, remedies at law will not be adequate.

## Prohibited Uses and Termination of Access, paragraph 8 · Citation strength: strong

Protections

0 findings

Commitments and features that benefit users, enhance their rights, or promote transparency.

Looking good

No source-backed concerns shown

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