Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
Ford's terms allow them to modify or terminate your account and app access without notice (risk_flags-1).
You are held responsible for all account activity, even unauthorized actions (risk_flags-2).
Data from your vehicle is continuously transmitted to Ford, even if you uninstall the app (data_use-2).
Ford collects extensive vehicle and personal data including location, driving data, and audio/visual data (data_use-1).
Your vehicle's health information is shared with authorized dealers for service assistance (data_use-3).
Additionally, you will forfeit any rewards points immediately upon account cancellation (cancellation_renewal-1).
90% confidence
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Risk Flags
Clauses that pose a notable risk to the user. These can include: loss of rights, limitations on expected recourse, or direct harm. They are often one-sided.
high95% confidence confidence
Unilateral Account and App Termination or Modification Without Notice
Ford reserves the right to make changes, suspend, discontinue, or cancel your account or the App, including associated features, at any time without prior notice or obligation to you.
Why it matters: Ford can unilaterally terminate or modify your account and app access, including features, at any time without notice or obligation, which could lead to unexpected loss of service or functionality.
We reserve the right to change, update, improve, correct, modify, suspend, discontinue or cancel all or part of your Account and/or the App, including access to any of the associated features, programs, functionalities or manners of operation at any time,without any notice or obligation to you.
Account Holder Responsible for Unauthorized Activity
You are responsible for any activity that occurs under your Account, including any unauthorized activity, and must notify Ford immediately of any unauthorized access or use.
Why it matters: You are held responsible for all activity on your account, even if unauthorized, potentially leaving you liable for actions you didn't commit.
You are responsible for protecting your information, including keeping your Account information and password secret,and for any activity that occurs under your Account, including any unauthorized activity. You agree to notify us immediately of any unauthorized access to or use of your Account or password.
Vehicle Data Transmitted to Ford When Others Drive Your Vehicle
You agree to make all other drivers, passengers, and guests aware that data from your vehicle is transmitted to Ford, subject to in-vehicle settings.
Why it matters: Even if other people drive your vehicle, you are responsible for making them aware that data is transmitted to Ford, and you remain responsible for your account and any actions with it, even if you claim later that another person's use of your account was not authorized.
You agree to make all other drivers, passengers,and guests of your vehicle aware of these Terms and subject to these Terms,including that data from the vehicle is transmitted to us(subject to available in-vehicle settings). You are solely responsible for your Account and any actions with it, even if you claim later that another person’s use of your Account was not authorized.
If you invite others to add your vehicle to their App, anyone you authorize will have the same access as you do to your vehicle, its information (including location, health, and usage), and Connected Services and remote features.
Why it matters: Inviting others to add your vehicle to their app grants them the same level of access to your vehicle's features and data as you have, which could lead to unintended sharing of personal or vehicle information.
The App allows you to invite others to add your vehicle(s) to their App.Anyone that you authorize in this way has the same access as you do to your vehicle, your vehicle information(including, but not limited to,current and historical vehicle location and vehicle health and usage information), and available Connected Services and remote features.
Clauses that describe how the user's data is collected, processed, and shared. These can include direct data collection, sharing with third parties, and data retention policies.
high95% confidence confidence
Extensive Collection of Vehicle and Personal Data, including Location, Driving, and Audio/Visual Data
Ford collects various types of personal information, including precise vehicle location (current location, travel direction, speed, charging locations), driving data (speed, accelerator use, brakes, steering, driver assist technologies), vehicle data (VIN, odometer, tire pressure, fuel levels, battery status), and audio/visual data (images from cameras, voice commands).
Why it matters: Ford collects a wide range of sensitive data from your vehicle and mobile device, including real-time location, how you drive, vehicle diagnostics, and even audio/visual data, which could lead to detailed profiling and privacy concerns.
* Vehicle Data (may also be referred to as Vehicle Information):Information about the vehicle, its components and parts, including their status and performance and diagnostics of vehicle systems (such as the VIN, hardware model and part numbers, odometer, tire pressure, fuel and fluid levels, battery and lock status, trouble codes, warning indicators, alerts, and SYNC diagnostics), vehicle charging information (if applicable), and other information about how the vehicle is performing. * Audio/Visual Data such as images from forward,interior and rear-facing cameras, and voice commands/utterances when the voice recognition system is in an active listen state.
Continuous Transmission of Vehicle Data Even After App Uninstallation
Simply deleting or uninstalling the App from your device will not disable data transmission from a vehicle with an activated modem.
Why it matters: Uninstalling the app does not stop your vehicle from transmitting data if its modem is activated, potentially leading to continued data collection without your active awareness or consent.
Simply deleting or uninstalling the App from your device will not disable data transmission from a vehicle with an activated modem.
Sharing of Vehicle Health Information with Dealers
Ford makes VIN-based Vehicle Health Information obtained through the App available to authorized dealers to assist with diagnosis and repair when you schedule service.
Why it matters: Your vehicle's health data, tied to its VIN, is shared with authorized dealers, which could reveal detailed information about your vehicle's condition and maintenance history during scheduled service.
We make VIN-based information related to the current status of vehicle systems and vehicle health alerts ("Vehicle Health Information") obtained through the App available to our authorized dealers so that when you schedule service with an authorized Ford dealer, they can more conveniently assist in the diagnosis and repair of the vehicle.
**Our Sharing of Personal Information:**, paragraph 3 · Citation strength: strong
medium85% confidence confidence
Sharing Personal Information with Affiliates and Service Providers for Independent Use
Ford states it does not provide personal information to anyone for independent use without giving you a choice, with exceptions including sharing with authorized dealers and affiliates, service providers with agreements, and external companies integrated into the App.
Why it matters: Despite a general statement of not sharing for independent use without choice, your personal information is shared with unspecified 'trusted service providers' and external companies for purposes that are not fully detailed, which could result in your data being used in ways you might not expect.
We do not provide personal information we collect through the App to anyone for independent use without providing you a choice, except as follows:
**Our Sharing of Personal Information:**, paragraph 1 · Citation strength: strong
medium90% confidence confidence
No Response to Do-Not-Track Requests and Limited Tracking Controls
Some tracking technologies can be limited or deactivated through browser or device settings, but some cannot, and the App does not respond to 'Do-Not-Track' requests.
Why it matters: Even if you enable 'Do-Not-Track' in your browser, the App will still track your activity. Your ability to limit personal information collection may be restricted to certain browser or device settings, and some tracking cannot be disabled.
Some of these technologies can be limited or deactivated through your browser or device settings, but some cannot.The App does not respond to “**Do-Not-Track**” requests.The App does not track your activity across other companies’ mobile apps or websites.
Clauses that describe how a user can cancel their account or service, and how renewals are handled. These can include notice periods, fees, and data implications of cancellation.
medium95% confidence confidence
Forfeiture of Rewards Program Benefits Upon Account Cancellation
Upon deleting or canceling your Account, your Membership in the Rewards Program will also be canceled, and all Rewards Program benefits, including any accrued Points, will immediately be forfeited.
Why it matters: Canceling your account means permanently losing all accumulated Rewards Program benefits and points without any compensation, which can be a financial loss.
All Rewards Program benefits, including any accrued Points,will immediately be forfeited upon cancellation; if, however, you are also a Cardholder, your Rewards Card will not be automatically cancelled.
Tricky clauses that may be intentionally vague, difficult to understand, or are buried in legal jargon. These clauses often limit the user's rights or expand the provider's.
medium90% confidence confidence
Implied Acceptance of Modified Terms
If you do not agree to these Terms or any modification of these Terms, or object to any changes to the Account or the App, then you must immediately stop using your Account and/or the App. Additionally, your continued use after other modifications are implemented will indicate your acceptance.
Why it matters: You must continuously monitor for policy changes and if you do not agree to the new terms, you must immediately stop using the account and app or risk being bound by them, even if you never explicitly accepted.
We may modify these Terms at any time. We will alert you through the App or by email or other communication of any material changes to these Terms, and allow you an opportunity to accept the modified Terms. Other modifications to the Terms will be effective immediately upon being posted on the App or the Site or at such later time as we may specify, and your continued use of your Account or the App will indicate your acceptance of the modified Terms.**If you do not agree to these Terms or any modification of these Terms,or object to any changes to the Account or the App,then you must immediately stop using your Account and/or the App.**
Restriction on Profane or Obscene Profile Names and Vehicle Nicknames
You may not create profile names or vehicle nicknames that are profane or obscene, and Ford reserves the right to remove or discontinue your use of the Account and/or the App if they decide a name is profane or obscene.
Why it matters: Your account or app access could be discontinued if Ford unilaterally decides your profile name or vehicle nickname is profane or obscene, potentially leading to unexpected loss of service.
You may not create profile names or vehicle nicknames that are profane or obscene. If we decide that any name you have created is profane or obscene, we reserve the right to remove or discontinue your use of the Account and/or the App.
Clauses that offer a benefit or protection to the user. These can include explicit commitments to privacy, data security, or user rights.
Protection95% confidence confidence
User Control Over Vehicle Data Transmission
You can use in-vehicle settings to control data transmission from your vehicle or perform a vehicle system reset to disable data transmission from your vehicle.
Why it helps: You have a direct method to disable data transmission from your vehicle through in-vehicle settings or a system reset, providing a measure of control over your data.
Depending on how the vehicle is equipped, you can use in-vehicle settings to control data transmission from your vehicle, or you can perform a vehicle system reset to disable data transmission from your vehicle.