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Terms of service

Nest · Covers Google, Android Auto, Gemini, Gmail, Google Docs Editors, Google Drive, Google Fi Wireless, Google Home / Nest, Google Photos, Google Search, Nest

Shared policy

This is Google's policy, which also covers Android Auto, Gemini, Gmail, Google Docs Editors, Google Drive, Google Fi Wireless, Google Home / Nest, Google Photos, Google Search, and Nest.

Review these first

Score35.0
Reviewed
Policy typeTerms of service
Concern findings13
Protections3
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
Published

What changedMaterial language shifts detected around privacy. 0 new line(s), 13 removed line(s).

Snapshot hash 579d41292755dc389fd3b7cf7843618f06ab8c330b2d6b690030d2a9d7f093a7

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

Google's Terms of Service include significant limitations on liability (risk_flags-1, risk_flags-2) that cap financial recovery to a maximum of $200 or the fees paid. Business users must indemnify Google for legal proceedings related to their service use or term violations (risk_flags-3). Google retains broad rights to use your content, including analysis by automated systems for personalization and promotion (data_use-1, data_use-2, data_use-3), and your content may persist even after removal (cancellation_renewal-2).

95% confidence

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Risk Flags

5 findings

Clauses that could pose a significant risk to the user, including but not limited to, limitations on liability, arbitration clauses, waivers of jury trial, and unfavorable dispute resolution processes. This section also flags any broad grants of rights that could be concerning.

high95% confidence

Limitations on Liability for Most Damages

Google is not liable for indirect or consequential losses, loss of profits, revenues, business opportunities, goodwill, or anticipated savings, or punitive damages, to the extent allowed by applicable law.

Why it matters: You cannot recover certain types of damages from Google, such as lost profits or indirect losses, even if Google's actions cause them.

Google isn’t liable for: * loss of profits, revenues, business opportunities, goodwill, or anticipated savings * indirect or consequential losses * punitive damages

For all users, paragraph 4 · Citation strength: strong

high95% confidence

Total Liability Limited to $200 or Fees Paid

Google's total liability arising from or relating to these terms is limited to the greater of $200 or the fees paid for relevant services in the 12 months before the dispute.

Liability cap

Why it matters: Your potential financial recovery from Google for any issues or disputes is capped at a maximum of $200 or the total fees you paid for services in the last year, whichever is higher.

Google’s total liability arising out of or relating to these terms is limited to the greater of (1) $200 or (2) the fees paid to use the relevant services in the 12 months before the dispute

For all users, paragraph 5 · Citation strength: strong

high95% confidence

Business Users Must Indemnify Google

If you are a business user or organization, you will indemnify Google and its directors, officers, employees, and contractors for any third-party legal proceedings arising from your unlawful use of the services or violation of terms.

Indemnification

Why it matters: If you use the services as a business or organization, you may be held responsible for Google's legal costs and liabilities if a third party sues Google due to your unlawful use or violation of terms.

To the extent allowed by applicable law, you’ll [indemnify](https://policies.google.com/terms#footnote-indemnify) Google and its directors, officers, employees, and contractors for any third-party legal proceedings (including actions by government authorities) arising out of or relating to your unlawful use of the [services](https://policies.google.com/terms#footnote-services) or violation of these terms or [service-specific additional terms](https://policies.google.com/terms/service-specific). This indemnity covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees.

For business users and organizations only, paragraph 2 · Citation strength: strong

medium95% confidence

Services Provided "AS IS" Without Warranties

Google provides its services "AS IS" without any express or implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement, unless explicitly stated otherwise in service-specific terms.

Disclaimer of warranties

Why it matters: You may not have legal recourse if the services do not meet your expectations, are not fit for a particular purpose, or infringe on third-party rights, as Google disclaims these warranties.

TO THE EXTENT ALLOWED BY APPLICABLE LAW, WE PROVIDE OUR SERVICES “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FOR EXAMPLE, WE DON’T MAKE ANY WARRANTIES ABOUT THE CONTENT OR FEATURES OF THE SERVICES, INCLUDING THEIR ACCURACY, RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS.

Warranty disclaimer, paragraph 2 · Citation strength: strong

low95% confidence

Google Retains Intellectual Property Rights in Services

Google retains any intellectual property rights it has in its services, even though users are granted permission to use them.

Why it matters: You are granted permission to use the services, but Google keeps full ownership of the intellectual property within those services, meaning you cannot claim ownership over the service itself.

Although we give you permission to use our services, we retain any [intellectual property rights](https://policies.google.com/terms#footnote-intellectual-property-rights) we have in the services.

* **these terms**, paragraph 3 · Citation strength: strong

Data Use

3 findings

This section reviews how your data is collected, processed, and shared. It highlights concerns related to privacy, data monetization, and user control over their information.

medium95% confidence

Broad License to Use Your Content for Service Operation and Improvement

You grant Google a worldwide, non-exclusive, royalty-free license to host, reproduce, distribute, communicate, use, publish, publicly perform, publicly display, modify, and create derivative works of your content, which is used for operating and improving services.

Broad content license

Why it matters: Google has extensive rights to use your intellectual property rights-protected content globally and without payment, including modifying and creating new works from it, for the purpose of operating and enhancing their services.

* host, reproduce, distribute, communicate, and use your content — for example, to save your content on our systems and make it accessible from anywhere you go * publish, publicly perform, or publicly display your content, if you’ve made it visible to others * modify and create derivative works based on your content, such as reformatting or translating it

This license allows Google to:, paragraph 1 · Citation strength: strong

medium95% confidence

Automated Content Analysis for Various Purposes

The license granted to Google includes using automated systems and algorithms to analyze your content for identifying patterns, customizing services (like recommendations and personalized ads), and detecting spam, malware, and illegal content. This analysis occurs as content is sent, received, and stored.

Why it matters: Your content is automatically scanned and analyzed by Google to personalize services, provide recommendations, show targeted ads, detect security threats, and for operational purposes, which means your submissions are not private from automated systems.

* to recognize patterns in data, such as determining when to suggest a new album in Google Photos to keep related photos together * to customize our services for you, such as providing recommendations and personalized search results, content, and ads (which you can change or turn off in [Ads Settings](https://adssettings.google.com/?ref=ps-terms))

* for spam, malware, and illegal content, paragraph 1 · Citation strength: strong

medium95% confidence

Use of Publicly Shared Content for Promotion

Google may use content you've shared publicly to promote its services, such as quoting a review you wrote to promote a Google app or showing a screenshot of an app you offer in the Play Store to promote Google Play.

Why it matters: If you make content publicly available through Google's services, Google may use that content, including your reviews or app screenshots, in its promotional materials without seeking further permission or providing compensation.

**using content you’ve shared publicly to promote the services**. For example, to promote a Google app, we might quote a review you wrote. Or to promote Google Play, we might show a screenshot of the app you offer in the Play Store.

* for spam, malware, and illegal content, paragraph 2 · Citation strength: strong

Cancellation and Renewal

2 findings

This section examines terms related to service cancellation, account termination, and automatic renewals. It focuses on identifying any unfavorable conditions or lack of transparency regarding these processes.

low95% confidence

License Duration Tied to Intellectual Property Rights

The license you grant to Google for your content lasts for as long as your content is protected by intellectual property rights.

Why it matters: Google's rights to use your content continue indefinitely, as long as your content remains protected by intellectual property laws, even if you stop using the service.

This license lasts for as long as your content is protected by intellectual property rights.

Duration, paragraph 1 · Citation strength: strong

medium90% confidence

Content May Persist After Removal

If you remove content covered by the license, Google's systems will stop making it publicly available in a reasonable amount of time, but exceptions exist: content shared with others may remain in their accounts, and content made available via other companies' services may still be found by search engines.

Why it matters: Even after you remove content, it might still be accessible to friends you shared it with or discoverable through search engines if it was available on other platforms, meaning your control over deleted content is limited.

If you remove from our services any content that’s covered by this license, then our systems will stop making that content publicly available in a reasonable amount of time. There are two exceptions:

Duration, paragraph 2 · Citation strength: strong

Gotchas

3 findings

This section covers any other clauses that could disadvantage the user or are generally considered 'gotchas.' This includes, but is not limited to, restrictions on user behavior, unexpected responsibilities, or clauses that are difficult to understand.

medium95% confidence

Parents Responsible for Child's Activity

If a parent or legal guardian allows their child to use Google services, these terms apply to the parent/guardian, and they are responsible for their child’s activity on the services.

Why it matters: As a parent or guardian, you are legally responsible for anything your child does on Google services if you allow them to use it.

If you’re a parent or legal guardian, and you allow your child to use the [services](https://policies.google.com/terms#footnote-services), then these terms apply to you and you’re responsible for your child’s activity on the services.

Age requirements, paragraph 2 · Citation strength: strong

medium95% confidence

Account Administrator Access and Control for Organizations

If your organization's administrator assigns you a Google Account, that administrator may require you to follow additional rules and may be able to access or disable your Google Account.

Why it matters: If you use a Google Account assigned by your organization, your administrator has significant control over it, including potentially accessing its contents or disabling it.

your organization’s administrator may assign a Google Account to you. That administrator might require you to follow additional rules and may be able to access or disable your Google Account.

Using Google services on behalf of an organization or business, paragraph 2 · Citation strength: strong

low95% confidence

Feedback May Be Used Without Obligation

If you provide feedback, such as suggestions to improve services, Google may act on it without obligation to you.

Why it matters: Any suggestions or feedback you provide to Google can be used by them freely without owing you any compensation or recognition.

If you choose to give us feedback, such as suggestions to improve our services, we may act on your feedback without obligation to you.

Service-related communications, paragraph 2 · Citation strength: strong

Protections

3 findings

This section highlights clauses that offer explicit benefits or protections to the user, promoting transparency, control, or recourse.

Protection95% confidence

Notice and Export Opportunity on Material Changes or Service Discontinuation

If Google makes material changes that negatively impact your use of services or stops offering a service, they will provide reasonable advance notice and an opportunity to export your content, unless in urgent situations.

Why it helps: You will generally be informed ahead of time about significant changes or service closures, and you'll have a chance to retrieve your content, helping you manage your data and adjust to changes.

If we make material changes that negatively impact your use of our services or if we stop offering a service, we’ll provide you with reasonable advance notice, except in urgent situations such as preventing abuse, responding to legal requirements, or addressing security and operability issues. We’ll also provide you with an opportunity to export [your content](https://policies.google.com/terms#footnote-your-content) from your Google Account using [Google Takeout,](https://takeout.google.com/settings/takeout) subject to applicable law and policies.

Develop, improve, and update Google services, paragraph 2 · Citation strength: strong

Protection95% confidence

User Content Retains Intellectual Property Rights

Your content remains yours, and you retain any intellectual property rights you have in your content.

Why it helps: You maintain ownership of the creative content you generate and upload, ensuring your intellectual property rights are protected.

[Your content](https://policies.google.com/terms#footnote-your-content) remains yours, which means that you retain any [intellectual property rights](https://policies.google.com/terms#footnote-intellectual-property-rights) that you have in your content.

License, paragraph 1 · Citation strength: strong

Protection95% confidence

Advance Notice Before Taking Action on Problems

Before taking action, Google will provide you with advance notice when reasonably possible, describe the reason, and offer an opportunity to clarify and address the issue, unless doing so would cause harm, violate law, compromise an investigation, or jeopardize service operation/security.

Why it helps: You will generally receive a warning and an opportunity to resolve issues before Google takes action, providing a chance to correct problems and avoid unexpected service disruptions.

Before taking action as described below, we’ll provide you with advance notice when reasonably possible, describe the reason for our action, and give you an opportunity to clarify the issue and address it, unless doing so would:

Taking action in case of problems, paragraph 1 · Citation strength: strong

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