VerbatermBetaVerbaterm is in beta. You may encounter bugs, incomplete features, or unexpected results while we improve reliability.

Privacy policy

Handy

Review these first

Score69.0
Reviewed
Policy typePrivacy policy
Concern findings6
Protections3
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around cancel, personal data, privacy, terminate. 222 new line(s), 125 removed line(s).

Snapshot hash d440acae276b5702225ad7ef74b4c407e154961c293e10dc970742672271d3b2

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The service continues communications even after account cancellation, and may share personal information with third parties for their direct marketing (risk_flags-2). Photographs of completed services may be taken and shared (risk_flags-3). User online activities are tracked across third-party websites (data_use-1), and the content of communications with service professionals, both text and in-app chat, is stored (data_use-3, data_use-4). Additionally, user-provided ratings and reviews, along with personal information, can be used in marketing materials by service professionals, and IP addresses and device identifiers may be linked to personal information for tracking (data_use-5). Rejecting cookies can lead to lost preferences and impaired service functionality (gotchas-1).

88% confidence

Ask Verbaterm

Follow up on findings with grounded answers from this review. Not legal advice.

Risk Flags

2 findings

Critical issues or red flags that users should be aware of, such as significant limitations on rights, potential for severe privacy impact, or terms that are unusually disadvantageous.

high90% confidence

Personal information may be disclosed to third parties for marketing purposes

The company shares personal information with third parties or affiliates for their own direct marketing purposes.

Why it matters: Your personal information may be used by other companies for their direct marketing, which could lead to unwanted advertisements and communications.

We share personal information with third parties or affiliates for those third parties' or affiliates' own direct marketing purposes.

California Privacy Rights, paragraph 10 · Citation strength: strong

medium85% confidence

Photos of completed services may be taken by professionals

Service professionals requested through the Services may take photographs of completed services and provide them to Angi.

Why it matters: Photographs of completed services, potentially including parts of your home, may be taken and shared with the company.

Service professionals requested through the Services may take photographs of completed services and provide them to Angi

Audio and Visual Information, paragraph 2 · Citation strength: strong

Data Use

3 findings

Details on how user data is collected, processed, and shared, including types of data, purposes of use, and third-party disclosures.

high95% confidence

Tracking activities across third-party websites

The service tracks online activities over time and across third-party websites or online services.

Why it matters: Your online behavior may be monitored across different websites and services, potentially compiling a comprehensive profile of your internet usage for targeted advertising.

We do track your online activities over time and across third-party websites or online services.

TRACKING TECHNOLOGIES AND COOKIES, paragraph 11 · Citation strength: strong

medium90% confidence

Telephone call and text message content stored

When users call or text a service professional through the platform, the service and its provider receive in real time and store call data, including the content of text messages.

Why it matters: The content of your text messages with service professionals will be stored by the company, potentially exposing private communications.

During this process, Angi and Twilio receive in real time and store call data, including the date and time of the call or text (SMS) message, the parties' phone numbers, and the content of the text (SMS) messages.

Information External Parties Provide About You, paragraph 7 · Citation strength: strong

medium90% confidence

Use of IP address and device identifier for tracking and linking to personal information

The service collects IP addresses and device identifiers, which may be linked to personal information provided by the user.

Why it matters: Your IP address and device identifier can be linked to your personal information, potentially allowing for more detailed tracking and profiling of your online activities.

However, we may link the last IP address you used to access the Services to Personal Information you provide us. We may also collect a unique identifier for your computer, mobile device, or other device used to access the Services (" Device Identifier "). A Device Identifier is a number that is automatically assigned to the device you used to access the Services. We may link the Device Identifier to other information about your visit, such as what pages you viewed, and to Personal Information you provide us, such as your name.

TRACKING TECHNOLOGIES AND COOKIES, paragraph 1 · Citation strength: strong

Cancellation and Renewal

All clear

Terms related to subscription cancellations, auto-renewal, and processes for account termination.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

1 finding

Less obvious clauses that might be surprising or inconvenient for users, often found in the fine print.

medium85% confidence

Rejecting cookies may impair service functionality

Rejecting cookies in browser settings may result in the loss of preferences and reduced service functionality.

Why it matters: If you reject cookies, your personalized settings may be lost, and the service may not work as intended.

You should note that rejecting cookies in your browser settings may mean that any preferences you set on the Services will be lost and that the Services may not work as well.

TRACKING TECHNOLOGIES AND COOKIES, paragraph 5 · Citation strength: strong

Protections

3 findings

Provisions that protect user rights, enhance privacy, or offer user-friendly options and controls.

Protection95% confidence

No collection of information from children under 16

The service states it does not collect any information from individuals under 16 years of age and that its services are directed to people 16 or older.

Why it helps: This commitment helps protect the privacy of minors by preventing the collection of their personal information.

We do not collect any information from anyone under 16 years of age. The Services we offer are all directed to people who are at least 16 years old or older. If you are under the age of 16, you are not authorized to use the Services.

CHILDREN'S PRIVACY, paragraph 1 · Citation strength: strong

Protection90% confidence

Opt-out of marketing emails available

Users can opt out of marketing emails by clicking an "unsubscribe" link or by sending an email.

Why it helps: This provides users with a clear and accessible method to stop receiving unwanted marketing communications.

You may opt out of marketing emails by clicking the “unsubscribe” link at the bottom of emails we send or by sending an email to privacyofficer@angi.com

SECURITY, paragraph 3 · Citation strength: strong

Protection85% confidence

Right to delete personal information

Users have the right to request deletion of their collected personal information, though the service may have a legal basis to retain it.

Why it helps: This allows users to request control over their personal data by having it removed from the service's records, aligning with privacy rights.

Right to Request Deletion of Personal Information: You may request that we delete your Personal Information that we have collected directly from you and are currently maintaining. Please note, however, that we may have a legal basis for retaining such Personal Information under applicable law, despite your request.

California Privacy Rights, paragraph 3 · Citation strength: strong

Report an issue

Flag a citation problem, stale policy text, or incorrect company match.

Verbaterm boundaries

This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.