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Privacy policy

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Score41.0
Reviewed
Policy typePrivacy policy
Concern findings11
Protections0
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash 86c3c29f5db354f536f8543efb67c87a0edc0f02c4d37f716c4d62dad20e83d9

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The privacy policy indicates that Angi may collect sensitive personal information, including Social Security numbers for background checks and precise geolocation data from service professionals (risk_flags-1, risk_flags-2, risk_flags-3). The company also records customer service calls and chats (risk_flags-4). The service tracks user activities across third-party websites for advertising purposes and does not support "Do Not Track" browser settings (data_use-1, gotchas-1). Personal information may be transferred in the event of a sale or merger of the company (data_use-3). Additionally, some personal and request details, including first name and the initial of the last name, may be publicly posted when users request a service (data_use-5), and a referrer's email address may be included when using a referral service (data_use-4). Rejecting cookies may lead to loss of preferences and reduced functionality of the services (gotchas-2).

90% confidence

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Risk Flags

Clauses that indicate potential harm, including material, hard-to-reverse harm, or terms that significantly weaken user rights.

high95% confidence

Social Security Number Collection for Background Checks

Angi may collect your Social Security number if you are a service professional wishing to participate on their platform in the United States and are selected for a background check.

Why it matters: As a service professional, if selected for a background check to participate on the platform, your Social Security number may be collected by Angi.

Social security number (if you are a service professional who wishes to participate on the Angi Platform in the United States, and you are selected for a background check)

**COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION**, paragraph 4 · Citation strength: strong

medium90% confidence

Precise Geolocation Data Collection

Precise location of service professionals is collected using global positioning system (GPS) information sent from the Pro Portal.

Why it matters: If you are a service professional, your precise geolocation will be collected via GPS from the Pro Portal.

Precise location of service professionals by using global positioning system (GPS) information sent from the Pro Portal

**COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION**, paragraph 4 · Citation strength: strong

high90% confidence

Collection of Sensitive Personal Information

The policy states that sensitive personal information, including precise geolocation, social security, driver's license, state identification card, or passport numbers, and financial account information (in combination with security codes), may be collected if users choose to provide them.

Why it matters: If you choose to provide them, your sensitive personal information, such as precise geolocation, identification numbers, and financial account details along with security codes, may be collected.

a consumer's account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account * the contents of a consumer's mail, email, and text messages, unless the business is the intended recipient of the communication _Sensitive Personal Information is only used for legally permitted purposes._

**COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION**, paragraph 4 · Citation strength: strong

medium90% confidence

Recording Customer Service Calls and Chats

Audio and visual information, specifically recorded customer service calls and chats, may be collected.

Why it matters: Your customer service calls and chats may be recorded.

Recorded customer service calls and chats

**COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION**, paragraph 4 · Citation strength: strong

Data Use & Sharing

Clauses that describe how your data is used, shared with third parties, or monetized, including for advertising, analytics, or resale.

medium90% confidence

Cross-Context Behavioral Tracking for Advertising

The service tracks online activities over time and across third-party websites or online services. It also uses web beacons to determine what links or advertisers brought users to the site and third-party service providers to display advertisements on other websites based on users' activities on the services.

Why it matters: Your online activities are tracked across different websites and services, and this information is used by third-party service providers to show you ads elsewhere.

We do track your online activities over time and across third-party websites or online services. For example, we use web beacons to help us determine what links or advertisers brought you to our Site. We also use third-party service providers to display advertisements to you on other websites based on your activities while on the Services.

**Do We Use Cookies?**, paragraph 10 · Citation strength: strong

low90% confidence

Linking IP Address and Device Identifier to Personal Information

The service may link the last IP address used to access the services to personal information provided by the user. It may also link a unique device identifier to other information about the user's visit and to personal information such as their name.

Why it matters: Your IP address and device identifier might be connected to your personal information and browsing activity on the service.

However, we may link the last IP address you used to access the Services to Personal Information you provide us. We may also collect a unique identifier for your computer, mobile device, or other device used to access the Services ("**Device Identifier**"). A Device Identifier is a number that is automatically assigned to the device you used to access the Services. We may link the Device Identifier to other information about your visit, such as what pages you viewed, and to Personal Information you provide us, such as your name.

**TRACKING TECHNOLOGIES AND COOKIES**, paragraph 1 · Citation strength: strong

medium95% confidence

Data Transfer in Business Transactions

Any personal information collected may be transferred to another company in the event of a sale, merger, or other acquisition of some or all of the company's assets or business, or as part of the negotiation or evaluation of such transactions.

Why it matters: Your personal information may be transferred to a new company if the current company is sold, merged, or acquired.

All Personal Information we collect may be transferred to another company in the event of a sale, merger, or other acquisition of some or all of our assets or business or as part of the negotiation or evaluation of such sale, merger, or other acquisition.

**COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION**, paragraph 5 · Citation strength: strong

medium90% confidence

Referral Program Shares Referrer's Email

When referring a friend, the referrer's email address may be included in the message sent to the friend.

Why it matters: Your email address might be visible to your friend when you use the referral service.

Please be aware that when you refer a friend, your e-mail address may be included in the message sent to your friend.

**Information You Provide About An External Party**, paragraph 2 · Citation strength: strong

medium90% confidence

Posting User Data for Service Requests

If you provide information about your home to request a booking or a quote for a service, the service may post your first name, the initial of your last name, the type of service requested, your zip code and region, the number of service providers requested, the date of your booking or quote request, your requested service date, and any description of the requested service or service instructions that you provide on the Services.

Why it matters: When requesting a service, some of your personal and request details, including your first name and initial of your last name, may be publicly posted.

your first name, the initial of your last name, the type of service requested, your zip code and region, the number of service providers requested, the date of your booking or quote request, your requested service date, and any description of the requested service or service instructions that you provide on the Services

**COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION**, paragraph 4 · Citation strength: strong

Cancellation & Renewal

Clauses related to account cancellation, subscription renewal, and associated policies.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

Potentially overlooked clauses that may contain unexpected terms or conditions.

low95% confidence

No Support for Do Not Track (DNT) Browser Setting

The service does not support the Do Not Track (DNT) browser setting, meaning it does not honor a user's browser preference to avoid collecting personal information.

Why it matters: The service will still track your online activities even if you have the 'Do Not Track' setting enabled in your browser.

We do not support the Do Not Track ("**DNT**") browser setting. DNT is a preference you can set in your browser's settings to let the websites you visit know that you do not want the websites collecting your Personal Information.

**Do We Use Cookies?**, paragraph 10 · Citation strength: strong

low90% confidence

Service Limitations with Rejected Cookies

Rejecting cookies in browser settings may cause any personalized preferences on the services to be lost and may result in the services not working as well.

Why it matters: If you reject cookies, your preferences may not be saved, and the service might not function optimally.

You should note that rejecting cookies in your browser settings may mean that any preferences you set on the Services will be lost and that the Services may not work as well.

**Do We Use Cookies?**, paragraph 4 · Citation strength: strong

Protections

These clauses outline commitments or features designed to protect user interests and privacy, enhancing their safety, control, or transparency. Examples include clear refund policies, data minimization commitments, or guarantees of advance notice for significant changes.

Looking good

No source-backed concerns shown

Verbaterm only flags concerns it can cite. Uncited model claims stay out of the review and do not count against the company.

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