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Privacy policy

Headway

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Score87.0
Reviewed
Policy typePrivacy policy
Concern findings5
Protections6
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around cancel, refund, personal data, privacy. 117 new line(s), 110 removed line(s).

Snapshot hash c213b31a8bbc5cfa92759ec2056c2fbb51c7c553d359fe21dbcd9c4265cf5d86

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The service collects a wide range of personal and device information, which is shared with numerous third-party solutions for various purposes, including advertising and analytics (data_use-1, data_use-2). Your data may also be shared with law enforcement and transferred as part of business transactions. The app does not support 'Do Not Track' requests (risk_flags-1). Deleting your account does not cancel your subscription, meaning you could still be charged (risk_flags-2). Even after account deletion, some of your data may be retained for legal, financial, or operational reasons (gotchas-1).

90% confidence

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Follow up on findings with grounded answers from this review. Not legal advice.

Risk Flags

2 findings

Critical issues that could lead to significant harm for the user. These include arbitration clauses, class action waivers, broad indemnification, or other clauses that severely limit user rights or increase their liability.

medium95% confidence

No 'Do Not Track' support

This App does not support “Do Not Track” requests.

Why it matters: Your online activities may be tracked by the app and third-party services it uses, even if you have a 'Do Not Track' setting enabled in your browser.

Except as otherwise stipulated in this Privacy Policy, this App does not support “Do Not Track” requests.

Data retention, paragraph 7 · Citation strength: strong

medium95% confidence

Account deletion does not cancel subscription

Deleting your account does not cancel your subscription.

Why it matters: If you delete your account, you will lose access to subscription features but may continue to be charged unless you separately cancel your subscription.

Deleting your account does not cancel your subscription.

Account deletion, paragraph 6 · Citation strength: strong

Data Use

2 findings

How the company collects, uses, shares, and protects your personal information. This includes details on data types, purposes of collection, third-party sharing, and data security measures.

medium90% confidence

Broad collection of personal and device information

The service collects information such as reading preferences and email directly from you, and automatically collects device language settings, IP address, time zone, device type and model, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers.

Why it matters: A wide range of your personal and device information is collected, which could be used to identify you and analyze your behavior on the service and potentially across other platforms.

In order to use the Services, we will ask you to provide some information about you, such as your reading preferences and email. We also automatically collect your device's language settings, IP address, time zone, device type and model, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers (such as IDFA and AAID).

Title: Privacy Policy | Headway App, paragraph 2 · Citation strength: strong

medium90% confidence

Sharing data with numerous third-party solutions for various purposes

Data may be processed using third-party solutions for improving services and serving ads, including those developed by Meta (Facebook, Instagram), Google, X, AppsFlyer, Amplitude, Firebase, Snapchat, Pinterest, Apple, DigitalOcean, Vercel, Customer.io, Zendesk, PayPal, Stripe, Microsoft, Tableau, TikTok, AppLovin, OpenAI, and Anthropic. Some of this data is stored and processed on third-party servers.

Why it matters: Your data may be shared with a wide array of third-party companies, increasing the number of entities that have access to your information, potentially for advertising and analytics purposes, and this data may be stored on their servers.

We use third-party solutions for improving our Services and serving ads. As a result, we may process data using solutions developed by Meta (including Facebook, Instagram), Google, X (formerly Twitter), AppsFlyer, Amplitude, Firebase, Snapchat, Pinterest, Apple, DigitalOcean, Vercel, Customer.io, Zendesk, PayPal, Stripe, Microsoft, Tableau, TikTok, AppLovin, OpenAI, Anthropic, and Google. Some of the data is stored and processed on servers of such third parties.

Title: Privacy Policy | Headway App, paragraph 2 · Citation strength: strong

Cancellation & Renewal

All clear

Policies related to subscription cancellations, auto-renewal processes, and associated refund terms. This section clarifies how users can manage their subscriptions and what happens upon cancellation.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

1 finding

Potentially tricky clauses that might be against common user expectations or could lead to unexpected outcomes. These often include clauses about content ownership, liability limitations, or unusual service modifications.

medium90% confidence

Retention of data after account deletion for various reasons

When you delete your account, your personal data is deleted, except where the company is permitted or required by law to retain certain information. This includes records of purchases, payments, and refunds for tax/accounting obligations; information for legal claims, disputes, or misuse; records of user choices like marketing opt-outs; information for fraud prevention; and a record of the deletion request itself.

Why it matters: Even after you delete your account, some of your personal data may be retained for an extended period for legal, financial, or operational reasons, meaning your information is not fully erased immediately.

When you delete your account, we delete the personal data associated with it, except where we are permitted or required to retain certain information. In particular, we may retain: records of your purchases, payments and refunds, to meet our tax, accounting and financial reporting obligations;

Account deletion, paragraph 1 · Citation strength: strong

Protections

6 findings

Company commitments and features that benefit the user, such as strong data encryption, clear data deletion policies, user control over privacy settings, or guarantees about data non-sharing.

Protection95% confidence

Age limitation on data processing

The service does not knowingly process personal data from persons under 16 years of age.

Why it helps: This protects children's privacy by ensuring that personal data from individuals under 16 is not intentionally collected or processed.

We do not knowingly process personal data from persons under 16 years of age.

Additional information for EEA-based users, paragraph 2 · Citation strength: strong

Protection90% confidence

Notification of material changes to Privacy Policy

If material changes are made to the Privacy Policy, you will be notified through the Services or by other available means and will have an opportunity to review the revised Privacy Policy.

Why it helps: This ensures you are informed about important updates to the Privacy Policy and have a chance to review them before they take effect, allowing you to understand any changes to how your data is handled.

If we decide to make material changes to this Privacy Policy, you will be notified through our Services or by other available means and will have an opportunity to review the revised Privacy Policy.

Changes to this Privacy Policy, paragraph 1 · Citation strength: strong

Protection95% confidence

User rights to access, review, update, and correct personal data

You have the right to access, review, edit, or change the personal data you have previously provided through the Services.

Why it helps: This allows you to maintain accuracy and control over your personal information by enabling you to view and modify the data held by the service.

Accessing, reviewing, updating and correcting your personal data . You may review, edit, or change the personal data that you have previously provided through the Services.

How you can exercise your privacy rights, paragraph 1 · Citation strength: strong

Protection90% confidence

User right to request deletion of personal data

You can request erasure of your personal data as permitted by law. Upon request, personal data will be erased unless permitted or required by law to retain it, for example, for tax and accounting obligations.

Why it helps: This gives you control over your personal information by allowing you to request its removal from the service, with clear exceptions for legal compliance.

Deleting your personal data . You can request erasure of your personal data as permitted by law. When you request deletion, we will erase your personal data unless we are permitted or required by law to retain it. In some cases we must keep certain data for a period, for example, to meet our tax and accounting obligations, and where that applies, we will complete your request once those obligations have been met.

How you can exercise your privacy rights, paragraph 1 · Citation strength: strong

Protection95% confidence

User right to object to or restrict personal data use

You can ask the company to stop using all or some of your personal data, or to limit how it is used. You can object to the use of your personal data for direct marketing at any time, and it will stop being processed for that purpose.

Why it helps: This provides you with control over how your data is used, allowing you to opt out of certain processing activities, especially direct marketing, which enhances your privacy choices.

Objecting to or restricting the use of your personal data . You can ask us to stop using all or some of your personal data, or to limit how we use it. You can object to the use of your personal data for direct marketing at any time, and we will stop processing it for that purpose.

How you can exercise your privacy rights, paragraph 1 · Citation strength: strong

Protection95% confidence

User control over marketing communications

To opt out of receiving push notifications, you can change the settings on your device. To opt out of receiving emails, you can click the unsubscribe link in the footer of marketing emails.

Why it helps: This allows you to control the marketing communications you receive, reducing unwanted messages and enhancing your privacy preferences.

To opt out of receiving push notifications, you can change the settings on your device. To opt out of receiving emails, you can click the unsubscribe link in the footer of our emails.

2.3 To manage your account, paragraph 2 · Citation strength: strong

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