Hive
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Source provenance
Verified official sourceSnapshot hash 6e75b189968331d2c7a1496392ce69df2af3887f95f4c719ff585a6efbf96817
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Plain-English summary
Hive's terms include a class action waiver, meaning you cannot join group lawsuits against them (risk_flags-1). They claim exclusive ownership of any feedback you provide without offering compensation (risk_flags-2). Subscription fees are non-cancellable and non-refundable once paid (cancellation_renewal-1). Subscriptions automatically renew without prior notice, and you must cancel or downgrade at least 30 days in advance to avoid charges (cancellation_renewal-2, cancellation_renewal-3). Downgrading service may also lead to loss of content or features, for which Hive is not liable (cancellation_renewal-4). Hive can disclose your account information and content for legal reasons or to protect their interests (data_use-1), and they collect and retain your data for business purposes (data_use-2). You also cannot opt out of certain platform communications (data_use-3). Additionally, you are solely responsible for all content you make available on the platform (gotchas-1), and overdue payments incur late interest (gotchas-2).
90% confidence
Critical issues and red flags that could lead to significant harm, including but not limited to, limitations on legal rights, weak data security, or business model concerns.
This agreement includes a class action waiver.
Why it matters: You cannot participate in a class action lawsuit against Hive because this agreement contains a class action waiver.
THIS AGREEMENT CONTAINS A CLASS ACTION WAIVER. PLEASE READ IT CAREFULLY, AS IT AFFECTS YOUR RIGHTS.
Hive will exclusively own all rights to any ideas, feedback, suggestions, or opinions you submit, even if not submitted in confidence, and will not owe you any compensation.
Why it matters: Any feedback or ideas you provide to Hive become their property, and they are not obligated to compensate you for them.
To the extent you submit any ideas, feedback, suggestions, or opinions relating to Hive or the Platform (collectively, “Feedback”), you understand and acknowledge that such Feedback is not submitted in confidence and Hive assumes no obligation, express or implied, by considering it. You further understand that Hive shall exclusively own all known or hereafter existing rights to the Feedback everywhere in the world, and that such Feedback is hereby irrevocably assigned to Hive.
How the company collects, uses, and shares your data, and what control you have over it.
Hive may access, preserve, and disclose account information and Content when required by applicable law or if they believe it's reasonably necessary to comply with legal processes, enforce the agreement, respond to claims of third-party rights violations, respond to user requests, or protect Hive's rights, property, or safety.
Why it matters: Your account information and content can be disclosed by Hive if legally required or deemed necessary for reasons including protecting Hive's interests or enforcing the agreement.
You acknowledge, consent and agree that Hive may access, preserve and disclose your account information and Content if required to do so by any applicable law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (i) comply with any applicable legal process; (ii) enforce the Agreement; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests on the Platform; or (v) protect the rights, property or personal safety of Hive, its users and the public.
Hive may collect, use, and retain registration data and data derived from the Platform's performance, your use of the Platform, and content for its business purposes or as otherwise permitted by applicable law, in accordance with its Privacy Policy.
Why it matters: Hive collects and uses your registration data, usage data, and content for their business operations and for performing their obligations, as allowed by law and their Privacy Policy.
Notwithstanding anything to the contrary herein, Hive may collect, use and retain registration data and data derived from performance of the Platform, your use of the Platform, and the Content for the performance of its obligations hereunder, for its business purposes or as otherwise permitted by applicable law. Such uses will be accordance with Hive’s Privacy Policy, which is which is incorporated by reference herein in its entirety and made part of this Agreement. By accessing, using or attempting to use the Platform, you agree to our Privacy Policy.
You agree that the Platform may include communications from Hive, such as announcements and administrative messages, which are considered part of your membership, and you cannot opt out of receiving them.
Why it matters: You will receive mandatory communications from Hive, like announcements and administrative messages, that you cannot opt out of.
You understand and agree that the Platform may include certain communications from Hive, such as Platform announcements and administrative messages, and that these communications are considered part of Hive membership and that you will not be able to opt out of receiving them.
Policies regarding subscription renewals, cancellations, and associated refunds or fees.
The subscription fee for the current term is non-cancellable once paid and non-refundable. There are no refunds or credits for partially used periods.
Account termination without notice
Why it matters: Once paid, your subscription fees for the current term are non-cancellable and you will not receive refunds or credits for partially used periods, even if you stop using the service.
You agree to pay the subscription fees set forth in Order Form.This subscription fee for the current term is non-cancellable once paid and non-refundable. In the event you elect to upgrade your Platform level or otherwise add any paid component or feature, we will pro-rate the amount due based on the number of days remaining in your billing cycle. For the avoidance of doubt, there are no refunds or credits for partially used periods, or where you have elected to downgrade Platform levels or otherwise remove any paid component or feature.
Your platform subscription will automatically renew at the end of your subscription period for successive periods of the same length, without prior notice, unless you cancel or Hive terminates it.
Auto-renewal / negative-option billing
Why it matters: Your subscription will automatically renew and you will be charged without prior notice unless you cancel your membership or Hive terminates it.
Your Platform subscription will be automatically renewed at the end of your subscription period and will automatically renew for successive subscriptions of the same length, without prior notice to you, unless and until you cancel your membership or we terminate it.
You must cancel or make downgrade changes to your subscription at least thirty (30) days before it renews to avoid being charged for the next subscription period.
Why it matters: You need to plan and cancel or downgrade your subscription at least 30 days before renewal to avoid being charged for the next term.
You must cancel or make downgrade changes to your subscription at least thirty (30) days before it renews in order to avoid being charged for the next subscription period.
If you downgrade your Platform level or remove paid components or features, you may cause the loss of Content or features for your account, and Hive does not accept liability for such loss.
Why it matters: Downgrading your service or removing paid features could lead to losing content or functionality, and Hive is not responsible for these losses.
Please note that if you downgrade your Platform level or otherwise remove any paid component or feature, you may cause the loss of Content or features for your account. Hive does not accept any liability for such loss.
Potentially overlooked clauses that could disadvantage users, such as hidden fees, one-sided terms, or restrictions on use.
You are solely responsible for all content you make available via the Platform, and Hive does not guarantee or endorse its accuracy, integrity, or quality.
Why it matters: You are fully responsible for all the content you upload, post, email, transmit, or submit. Hive is not liable for errors, omissions, or any damage from such content.
All Content is the sole responsibility of the person from whom such Content originated. This means that you, and not Hive, are entirely responsible for all Content that you upload, post, email, transmit, submit or otherwise make available via the Platform. As such, Hive does not and cannot guarantee or endorse the accuracy, integrity or quality of such Content.
If any undisputed amount is not paid within the invoice terms, the overdue balance will accrue late interest at 1.5% per month (18% per annum) or the maximum legal rate, whichever is lower. Hive may also suspend access to the Platform until all overdue amounts are paid.
Why it matters: If you don't pay undisputed amounts on time, you'll be charged a late interest fee of 1.5% per month or the highest legal rate, and Hive can suspend your access until payments are made.
If any undisputed amount is not received within the Net-D terms stated on the invoice, then, without limiting Hive’s other rights or remedies, the overdue balance will accrue late interest at 1.5 % per month (18 % per annum) or the maximum rate permitted by applicable law, whichever is lower. Hive may suspend access to the Platform until all overdue amounts are paid.
Explicit commitments and features that benefit users, such as strong data privacy clauses, clear termination rights, or refund policies.
You have the right to terminate the agreement for material breach if any modification or update materially decreases the Platform functionality available to you.
Why it helps: You can terminate the agreement if Hive significantly reduces the functionality of the platform, providing an important safeguard against unwanted changes.
In the event that any modification or update materially decreases the Platform functionality available to you, you shall have the right to terminate this Agreement for material breach pursuant to the TERM & TERMINATION Section below.
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