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Privacy policy

Canvas LMS

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Score72.0
Reviewed
Policy typePrivacy policy
Concern findings5
Protections8
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash 3c253d989e273da0258ae12cf14b41cf232b36a9f5d87769855a725449393fcc

Snapshot of the source text at fetch time — not a live mirror of the policy page.

Plain-English summary

The policy highlights that the company cannot guarantee absolute security of personal information and that data may be transferred internationally and accessed by authorities (risk_flags-1, risk_flags-2). Furthermore, academic institutions or companies dictate how your data is used if you access the products through them (data_use-1), and your personal information may be shared with these institutions, educators, students, or parents (data_use-2). Users are explicitly responsible for how information they choose to share publicly through the products is used by others (data_use-3).

90% confidence

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Risk Flags

Critical terms that can significantly impact the user, often limiting rights or exposing them to material risks.

high95% confidence confidence

No Guarantee of Security

The policy states that security risks associated with personal information cannot be fully eliminated, and absolute security cannot be guaranteed.

Why it matters: This means that despite security measures, the company cannot promise that your personal information will be completely safe from security risks. Any content or input provided is at your own risk.

Despite these measures, you should know that we cannot fully eliminate security risks associated with personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security. Any content you post or input you provide while using our Products is at your own risk.

### **Security**, paragraph 3 · Citation strength: strong

medium90% confidence confidence

Data Transfer to Other Countries and Accessibility by Authorities

Personal information collected may be transferred to and maintained on servers or databases outside the user's country, and may be accessible to law enforcement and national security authorities in those jurisdictions.

Why it matters: Your personal information may be stored and processed in countries outside of where you live, and it could be accessed by government authorities in those places. This may expose your data to different privacy laws than in your home country.

Please be aware that the personal information we collect may be transferred to and maintained on servers or databases located outside your county, and personal information may be accessible to law enforcement and national security authorities in those jurisdictions.

### **Security**, paragraph 4 · Citation strength: strong

Data Use

How the company collects, uses, and shares your information.

low95% confidence confidence

Information Governance by Academic Institution or Company

If you use the Products through an Academic Institution or company, that entity determines how your personal information is used, and their privacy notice governs its use.

Why it matters: Your school or employer dictates how your personal information is used within the product, and their privacy policy, not this one, controls that usage.

If you use our Products through an Academic Institution or company, that school or company determines how the personal information collected about you is used. This means that your Academic Institution or company’s privacy notice governs the use of the personal information collected about you.

Title: Product Privacy | Policy, paragraph 6 · Citation strength: strong

medium90% confidence confidence

Disclosure to Academic Institutions, Course Providers, or Parents

The policy states that personal information collected about you may be shared with the Academic Institution or company linked to your use of the Products, and potentially with relevant parties like educators, fellow students, or parents.

Why it matters: Your personal information may be shared with your academic institution, company, instructors, other students, or parents, depending on how you use the products.

We may share personal information collected about you with the Academic Institution or company which is linked to your use of our Products. Where permitted, we may also share information with relevant parties associated with the Academic Institution, such as educators or fellow students, or parents of students using our Products or fellow users.

### **Disclosure of Information.**, paragraph 14 · Citation strength: strong

medium90% confidence confidence

Responsibility for Public Content Sharing

Users may choose to share information through the Products with other users or the public, and the company is not responsible for how others use this available information.

Why it matters: If you post content or share information about yourself on the platform, other users or the public might see and use it, and the company will not be responsible for what they do with it.

You may choose to share information through our Products, with other users of the Products or the public when you post content or otherwise provide information about yourself. We are not responsible for others’ use of the available information, so you should carefully consider whether and what to post or how you identify yourself.

### **Disclosure of Information.**, paragraph 17 · Citation strength: strong

Cancellation and Renewal

Terms related to subscription, cancellation, and renewal policies.

Not clearly stated: There are no specific clauses detailing cancellation or renewal policies in the provided text.

Gotchas

Less obvious but important terms that may be overlooked.

Not clearly stated: There are no specific clauses identified as 'gotchas' in the provided text.

Protections

Terms that protect users or provide them with control over their data and experience.

Protection90% confidence confidence

Notification for New Processing Purposes

If personal information is processed for a purpose other than its original collection, users will be provided with advance notice, and consent will be obtained if required.

Why it helps: This ensures that users are informed and have control over new ways their personal information might be used, requiring their consent when legally necessary.

Please note that if we process personal information we collect for a purpose other than the purpose for which it was collected, we will provide you with notice in advance of the new processing and obtain consent if required.

### **Our Use of Your Information.**, paragraph 2 · Citation strength: strong

Protection95% confidence confidence

No Automatic Decision Making, Advertising to Students, or Profiling

The policy explicitly states that the company does not engage in automatic decision making, advertising to students, or profiling.

Why it helps: This commitment limits the company's ability to automate decisions about users or target advertising to students, which helps protect user privacy and autonomy.

We do not engage in automatic decision making, advertising to students, or profiling.

### **Our Use of Your Information.**, paragraph 2 · Citation strength: strong

Protection85% confidence confidence

De-identified or Aggregate Use for General Purposes

The company may create and use de-identified or aggregate information, which cannot singly identify you, for any purpose without limitation, unless prohibited by applicable law.

Why it helps: Using de-identified or aggregate data for various purposes helps protect individual privacy by removing direct identifiers while still allowing the company to analyze trends and improve services.

We may create and use de-identified or aggregate information, that is information removed of specific identifiers so that it cannot singly identify you (i.e., non-personal information) for any purpose.

### **Our Use of Your Information.**, paragraph 5 · Citation strength: strong

Protection95% confidence confidence

Restriction on Third-Party Service Providers' Use of Personal Information

Third-party service providers are not permitted to use shared personal information for their own advertising or marketing, or for any purpose other than providing services to Instructure.

Why it helps: This clause limits how third-party vendors can use your data, preventing them from using it for their own marketing or other purposes not directly related to the services they provide to the company.

We do not permit our third-party service providers to use personal information we share with them for their own advertising or marketing purposes, or for any other purpose other than in connection with the services they provide to Instructure.

### **Disclosure of Information.**, paragraph 5 · Citation strength: strong

Protection95% confidence confidence

No Sale or Renting of Personal Information to Third Parties

The company explicitly states that it does not sell or rent personal information to third parties.

Why it helps: This commitment provides assurance that your personal information will not be sold or rented to other companies for their benefit, offering a significant privacy safeguard.

Additionally, we do not sell or rent personal information to third parties.

### **Disclosure of Information.**, paragraph 5 · Citation strength: strong

Protection95% confidence confidence

User Controls for Information Review and Deletion (Parents/Academic Institutions)

Parents and educators can review information collected from children, request deletion, or request no further collection or use of this information.

Why it helps: This provides parents and academic institutions with direct control over children's personal information, allowing them to manage or remove it as needed.

Parents and educators may review information collected from children, request deletion of this information, or request no further collection or use of this information by contacting us at[privacy@instructure.com](mailto:privacy@instructure.com)or submitting a help desk ticket through our Products.

### **Your Decisions About Information Collected by Us.**, paragraph 2 · Citation strength: strong

Protection90% confidence confidence

User Controls for Modifying or Deleting Account Information

Users can change some personal information by editing their Product profile and can request to modify or delete information via email or help desk ticket, with responses provided within 30 days, where permitted by law.

Why it helps: Users have control over their account information, allowing them to correct or remove personal data directly or by requesting assistance, thereby maintaining accuracy and privacy.

You may change some personal information by editing your Product profile. You may also request that we modify or delete information by emailing us at[privacy@instructure.com](mailto:privacy@instructure.com)or submitting a help desk ticket through our Products. We will respond to your request, when permitted by law and subject to exceptions, within 30 days.

### **Your Decisions About Information Collected by Us.**, paragraph 3 · Citation strength: strong

Protection95% confidence confidence

User Control Over Location Information

Some products may collect precise location information only with user consent, and users can revoke this permission by changing mobile device settings.

Why it helps: Users have direct control over whether their precise location data is collected and can easily withdraw consent through their device settings, offering a privacy choice.

Some Products may collect precise location information about your mobile device, but only with your consent. If you wish to revoke permission to collect precise location information, you can change the location settings on your mobile device.

### **Your Decisions About Information Collected by Us.**, paragraph 5 · Citation strength: strong

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