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Plain-English summary
ClickUp's Privacy Policy indicates that if you submit sensitive personal data, you automatically consent to its processing. Your data may also be transferred and processed in countries like the United States, where data protection standards might be lower than in your home country. Additionally, while data deletion requests are processed, complete removal of all information from backup systems may not be technologically possible. The policy also states that 'Do Not Track' requests are not honored, meaning your online activity may still be tracked. Lastly, non-personally identifiable log file data might be linked with your personally identifiable information for personalization.
92% confidence
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Risks to be aware of
2 findings
These are the most critical policy elements that may pose a significant risk to you. They are often material, difficult to reverse, or can lead to loss of rights or assets.
high95% confidence
Data transferred and processed in countries with potentially lower data protection standards
Your data, including personal data, may be transferred to, stored at, and processed by ClickUp and other third parties outside of your country of residence, including the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world.
Why it matters: Your personal data could be handled in countries like the United States, where data protection laws might not be as strong as those in your home country, potentially exposing your data to different privacy standards.
Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world.
Information we receive from other sources, paragraph 6 · Citation strength: strong
medium90% confidence
Inability to fully remove data from backup systems
It is not technologically possible to remove every record of information you provide from their system due to the need to back up systems to protect against inadvertent loss. A copy may remain in a non-erasable form that will be difficult or impossible to locate.
Why it matters: Even if you request data deletion, a complete removal of all your information from all their systems might not be possible, as copies may remain in backup archives that are difficult to access or erase.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of in a non-erasable form that will be difficult or impossible for us to locate.
California Privacy Rights, paragraph 1 · Citation strength: strong
How your data is used and shared
1 finding
These findings describe how your data is collected, used, and shared, and any limits on these practices.
medium90% confidence
Log files data may be linked to personally identifiable information
Non-personally identifiable information collected through Internet log files (such as user IP addresses, browser types, domain names, and other anonymous statistical data) may be linked to personally identifiable information for purposes such as personalizing your experience on the ClickUp Service and evaluating the service.
Why it matters: Data initially collected as anonymous statistical information through log files could be combined with your personally identifiable information, potentially allowing them to personalize your experience or evaluate the service based on your identity.
We collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the ClickUp Service. This information may be used to analyze trends, to administer the ClickUp Service, to monitor the use of the ClickUp Service, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes, such as personalizing your experience on the ClickUp Service, and evaluating the ClickUp Service in general.
These findings describe terms related to canceling your service, account, or subscription, and how renewals are handled.
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Other tricky legal or business terms
1 finding
These findings highlight other notable policy elements that could be disadvantageous or surprising to you.
medium95% confidence
No action taken on 'Do Not Track' requests
ClickUp states that they take no action in response to 'Do Not Track' requests.
Why it matters: If you send a 'Do Not Track' signal from your web browser, ClickUp will not honor it, meaning your online activity may still be tracked.
The term "Do Not Track" refers to an HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.
California Privacy Rights, paragraph 1 · Citation strength: strong
Consumer Protections
3 findings
These are policy elements that are beneficial to you as a consumer, offering safeguards, transparency, or control.
Protection95% confidence
Right to withdraw consent at any time
You maintain the right to withdraw consent for data processing at any time, which does not affect the lawfulness of processing based on consent before its withdrawal.
Why it helps: You have the control to stop the processing of your personal data at any point, providing flexibility and control over your information.
This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time.
No collection of personally identifiable information from children under 16
The ClickUp Service is not designed for or directed to children under the age of 16, and they state they do not collect personally identifiable information from any person they actually know is under the age of 16.
Why it helps: This commitment helps protect the privacy of children by preventing the collection of their personal data if they are known to be under 16.
The ClickUp Service is not designed for or directed to children under the age of 16. We do not collect personally identifiable information from any person we actually know is under the age of 16.
Information we receive from other sources, paragraph 6 · Citation strength: strong
Protection95% confidence
Email notification for significant privacy policy changes
ClickUp commits to notifying you via email before making any changes to the Privacy Policy that would result in significant additional uses or disclosures of your personally identifiable information.
Why it helps: You will be informed directly via email about important changes to how your personal information is used or shared, allowing you to review and react to these changes.
We will not make changes that result in significant additional uses or disclosures of your personally identifiable information without notifying you of such changes via email.
California Privacy Rights, paragraph 1 · Citation strength: strong
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