ClickUp
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Source provenance
Verified official sourceSnapshot hash 42b52c834bba202e14558ff17c1052fc0118c501dbbcdd81a29909349f6d901b
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The policy requires users to agree to its terms to use the services and explicitly states that personal data may be transferred, stored, and processed outside the user's country, including in the United States, where data protection laws might differ. Your information may be disclosed to corporate affiliates. The policy does not respond to 'Do Not Track' requests.
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Critical issues that users should be aware of, as they may lead to significant harm or loss.
Users must agree to the privacy policy to use the ClickUp Services.
Why it matters: If you do not agree to their use of your personal data in line with this policy, you cannot use the ClickUp Services.
If you do not agree to our use of your personal data in line with this policy, please do not use the ClickUp Services.
Service users agree to their personal data being transferred, stored, and processed outside their country of residence, including specific consent for transfers to the United States where data protection laws may differ.
Why it matters: Your personal data may be transferred to, stored, and processed in countries, potentially including the United States, that may not offer the same level of data protection as your home country. By using the platform, you agree to this transfer and processing.
Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our platform, you agree to this transfer, storing or processing subject to the terms of our Data Protection Addendum.
The service may disclose your information, including personally identifiable information, to its Corporate Affiliates.
Why it matters: Your personally identifiable information could be shared with other persons or entities that control, are controlled by, or are under common control with the service.
We may disclose information (including personally identifiable information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with ClickUp, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.
The service is not responsible for the privacy practices of other websites and services that users may access through the ClickUp Service.
Why it matters: If you access other websites or services through the ClickUp Service, their privacy practices may not align with this policy, and the service will not be responsible for how those third parties handle your information.
The ClickUp Service may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or services other than the ClickUp Service. We encourage you to read the privacy policies or statements of each and every such website and service. This Privacy Policy applies solely to information collected by us through the ClickUp Service.
By using the service and submitting information, users voluntarily consent to the trans-border transfer and hosting of their personally identifiable information.
Why it matters: Your personally identifiable information may be transferred and hosted globally, even in countries with less stringent data protection laws, and by using the service, you agree to this.
Personally identifiable information collected on the ClickUp Service may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and the ClickUp Service may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using the ClickUp Service and submitting such information on it, you voluntarily consent to the trans-border transfer and hosting of such information.
The service does not respond to 'Do Not Track' requests sent by web browsers.
Why it matters: Even if you have 'Do Not Track' enabled in your browser, the service will not take action in response to this request, meaning your tracking preferences may not be honored.
The term "Do Not Track" refers to an HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.
How your data is collected, processed, and shared with other companies.
The service may link non-personally identifiable information from log files to personally identifiable information for internal purposes, including personalizing user experience and service evaluation.
Why it matters: Data initially collected without directly identifying you, such as your IP address or browser type, may be combined with your personal information, potentially allowing for a more detailed profile and personalized experience.
We collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the ClickUp Service. This information may be used to analyze trends, to administer the ClickUp Service, to monitor the use of the ClickUp Service, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes, such as personalizing your experience on the ClickUp Service, and evaluating the ClickUp Service in general.
Opt-in data and consent for text messages (SMS/MMS) will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
Why it matters: While your text message opt-in data won't be broadly shared, it will explicitly be shared with aggregators and service providers involved in delivering these messages.
We may send you text messages (SMS/MMS) in connection with the ClickUp Service, including account verification, security alerts, and marketing or promotional communications where you have opted in to receive them. Message frequency varies. Message and data rates may apply. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services used to deliver such messages.
Terms related to cancelling the service, or how the service subscription renews.
Less-obvious clauses with potentially negative impacts for users.
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No hidden gotchasThese are positive commitments and user-friendly clauses that offer peace of mind.
The company explicitly states that it does not sell any data, including your personal data.
Why it helps: This commitment provides assurance that your personal data will not be sold to third parties, enhancing your privacy.
We do not sell any data, including your personal data.
The service is not designed for children under 16, and the company does not knowingly collect personally identifiable information from anyone under that age.
Why it helps: This commitment helps protect the privacy of children by explicitly stating that information from those under 16 is not intentionally collected.
The ClickUp Service is not designed for or directed to children under the age of 16. We do not collect personally identifiable information from any person we actually know is under the age of 16.
Except as stated in the Data Protection Addendum, project and task data from your team will never be transferred to third parties.
Why it helps: This clause provides a strong assurance that sensitive team-specific project and task data will not be broadly shared with external third parties, helping to maintain the confidentiality of your work.
Except as otherwise provided in our Data Protection Addendum, your team's project and task data will never be transferred to third parties. The only data we share with third parties is for analytics, error tracking, and marketing.
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