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Shared policy

This is Microsoft's policy, which also covers Microsoft OneDrive.

Privacy policy

Microsoft OneDrive · Covers Microsoft, Microsoft OneDrive

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Score79.0
Reviewed
Policy typePrivacy policy
Concern findings5
Protections1
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
Published

Snapshot hash d442d6264de98d29025bbdd1872ec9e1c38b1a9ffb0b74fa5a6ed530f6e981dd

Snapshot of the source text at fetch time — not a live mirror of the policy page.

Plain-English summary

The company may use your data for AI model development and training (risk_flags-1) and may monitor and record support communications without explicit consent (risk_flags-2). They also collect data from affiliates, subsidiaries, and third parties, including data brokers and public sources (data_use-1, data_use-3), and use cookies for personalized ads (data_use-2).

90% confidence

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Risk Flags

Potentially problematic clauses that may signal a risk to the user, highlighting areas that could lead to negative experiences or unexpected outcomes.

medium95% confidence confidence

Data for AI model training

The company may use your data to develop and train their AI models.

Why it matters: Your data may be used to develop and train the company's AI models, potentially without further specific disclosure or consent beyond this blanket statement.

As part of our efforts to improve and develop our products, we may use your data to develop and train our AI models.

How we use personal data, paragraph 2 · Citation strength: strong

medium95% confidence confidence

Monitoring and recording of support conversations

Phone conversations or chat sessions with representatives may be monitored and recorded.

Why it matters: Your phone conversations or chat sessions with company representatives may be monitored and recorded, which could impact your privacy expectations during support interactions.

Phone conversations or chat sessions with our representatives may be monitored and recorded.

The data we collect can include the following:, paragraph 7 · Citation strength: strong

Data Use

This section outlines how the company collects, processes, and shares personal data, along with the purposes behind these actions. It details the types of data gathered, methods of collection, and third-party involvement, providing insight into the company's data practices.

low90% confidence confidence

Collection of data from affiliates, subsidiaries, and third parties

The company obtains data about users from its affiliates, subsidiaries, and third parties.

Why it matters: The company collects your data from its affiliates, subsidiaries, and other third parties, which expands the scope of collected data beyond what you directly provide.

We also obtain data about users from Microsoft affiliates, subsidiaries, and third parties.

Personal data we collect, paragraph 1 · Citation strength: strong

low90% confidence confidence

Cookies用于个性化广告

The company uses cookies to provide personalized ads.

Why it matters: The company uses cookies to provide personalized ads, which may result in targeted advertising based on your online activity.

We use cookies to store your preferences and settings, help with sign-in, provide personalized ads, and analyze site operations.

Cookies, paragraph 1 · Citation strength: strong

medium90% confidence confidence

Collection of data from data brokers and public sources

The company receives data from data brokers, which provide demographic data and contact information, and from publicly available sources like open public sector, academic, and commercial data sets.

Data sale or broad sharing

Why it matters: The company collects additional data about you from data brokers and publicly available sources to supplement the data they already collect, potentially broadening the profile they have on you without your direct interaction.

. * Publicly available sources, such as open public sector, academic, and commercial data sets.

The data we collect can include the following:, paragraph 14 · Citation strength: strong

Cancellation and Renewal

This section explains the policies and procedures related to cancelling services or subscriptions, as well as the terms for automatic renewals. It clarifies how users can manage their subscriptions, potential penalties for cancellation, and notice periods for renewal changes.

Not clearly stated: There is no information regarding cancellation or renewal policies.

Gotchas

Unexpected or less-than-obvious clauses consumers should be aware of, which might include limitations of liability, disclaimers, or other conditions that could impact their rights or experience.

Not clearly stated: There is no information about potential 'gotchas' in the provided clauses.

Protections

This section highlights clauses that provide safeguards or benefits to the user. These may include commitments to data security, privacy controls, clear communication, or other user-centric policies that enhance trust and transparency.

Protection95% confidence confidence

Commitment to protecting personal data security

Microsoft is committed to protecting the security of your personal data and uses various security technologies and procedures to protect it from unauthorized access, use, or disclosure.

Why it helps: This commitment indicates that the company prioritizes the security of your personal data and implements measures to safeguard it from unauthorized access, promoting trust and minimizing risks.

Microsoft is committed to protecting the security of your personal data and uses a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.

How we use personal data, paragraph 4 · Citation strength: strong

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