Microsoft Translator · Covers Microsoft, Bing, Microsoft 365 Personal / Family, Microsoft Copilot, Microsoft Edge, Microsoft Family Safety, Microsoft OneDrive, Microsoft Teams, Microsoft Translator, OneDrive, Outlook.com, Xbox Cloud Gaming, Xbox Game Pass, Xbox Network
This is Microsoft's policy, which also covers Bing, Microsoft 365 Personal / Family, Microsoft Copilot, Microsoft Edge, Microsoft Family Safety, Microsoft OneDrive, Microsoft Teams, Microsoft Translator, OneDrive, Outlook.com, Xbox Cloud Gaming, Xbox Game Pass, and Xbox Network.
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
This Microsoft Services Agreement contains several significant risks. Your account and content may be suspended or disabled if fraudulent use is suspected (risk_flags-1). Closing your account or canceling services can lead to the immediate loss of access rights, deletion of your data and content, and forfeiture of acquired products, licenses, memberships, and account balances (risk_flags-2, risk_flags-3, risk_flags-4). Microsoft is not liable for disruptions or loss of content due to service outages (risk_flags-5), and they have no obligation to provide re-downloads or replacements for purchased content if services are changed or removed (risk_flags-6). Furthermore, by using the services, you grant Microsoft a broad, worldwide, royalty-free license to use your content for various purposes, including service provision, improvement, and protection (data_use-2).
90% confidence
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Risk Flags
6 findings
Critical issues that users should be aware of, as they can lead to significant harm or loss.
high95% confidence
Microsoft may suspend your account and disable access to content if it suspects fraudulent use by a third party.
Microsoft may suspend your account until you can reclaim ownership if they reasonably suspect it is at risk of being used fraudulently by a third party. Based on the nature of the compromise, Microsoft may disable access to some or all of your content.
Why it matters: Your account may be suspended and access to your content disabled if Microsoft suspects fraudulent use by a third party, possibly due to an account compromise.
If we reasonably suspect that your Microsoft account is at risk of being used by a third party fraudulently (for example, as a result of an account compromise), Microsoft may suspend your account until you can reclaim ownership. Based on the nature of the compromise, we may be required to disable access to some or all of Your Content.
Using the Services & Support, paragraph 2 · Citation strength: strong
high95% confidence
Loss of content and acquired products upon account closure.
If your Microsoft account is closed, your right to use the account to access the Services stops immediately. We will delete Data or Your Content associated with your Microsoft account or disassociate it from you, and you may lose access to products you've acquired.
Why it matters: Upon account closure, you immediately lose the right to access services, your data and content may be deleted or disassociated from you, and you may lose access to products you've acquired.
If your Microsoft account is closed (whether by you or us), a few things happen. First, your right to use the Microsoft account to access the Services stops immediately. Second, we’ll delete Data or Your Content associated with your Microsoft account or will otherwise disassociate it from you and your Microsoft account (unless we are required by law to keep it, return it, or transfer it to you or a third party identified by you). You should have a regular backup plan as Microsoft won’t be able to retrieve Your Content or Data once your account is closed. Third, you may lose access to products you’ve acquired.
* iv. **Closing Your Account.**, paragraph 1 · Citation strength: strong
high95% confidence
Account closure leads to forfeiture of licenses, content, memberships, and balances.
Closure of your access to a Service or your account may result in forfeiture of content licenses, associated content, memberships, and Microsoft account balances associated with the account.
Why it matters: If your account or access to a service is closed, you may lose content licenses, associated content, memberships, and account balances.
Closure of your access to a Service or your account may result in forfeiture of content licenses, associated content, memberships, and Microsoft account balances associated with the account.
* iv. **Closing Your Account.**, paragraph 2 · Citation strength: strong
high95% confidence
Loss of data and acquired products if services are canceled.
If your Services are canceled, your right to access them stops immediately, and your software license ends. We will delete or disassociate Data or Your Content, and you may lose access to products you've acquired.
Why it matters: Cancellation of services means immediate loss of access rights, termination of software licenses, deletion of your data and content, and potential loss of access to acquired products.
If your Services are canceled (whether by you or us), first your right to access the Services stops immediately and your license to the software related to the Services ends. Second, we’ll delete Data or Your Content associated with your Service or will otherwise disassociate it from you and your Microsoft account (unless we are required by law to keep it, return it, or transfer it to you or a third party identified by you). As a result you may no longer be able to access any of the Services (or Your Content that you’ve stored on those Services). You should have a regular backup plan. Third, you may lose access to products you’ve acquired.
* iv. **Closing Your Account.**, paragraph 3 · Citation strength: strong
high95% confidence
Microsoft is not liable for service disruptions or loss of content due to outages.
Microsoft is not liable for any disruption or loss you may suffer as a result of occasional disruptions and outages, and you may not be able to retrieve Your Content or Data stored during an outage.
Why it matters: You may experience disruptions, outages, and be unable to retrieve your content or data, and Microsoft explicitly states it is not liable for these losses.
We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored.
Service Availability, paragraph 2 · Citation strength: strong
high95% confidence
No obligation to provide re-download or replacement of purchased materials after service changes.
Microsoft may remove or change features or functionality, or stop providing a Service altogether, and has no obligation to provide a re-download or replacement of previously purchased material, Digital Goods, or applications, except as required by applicable law.
Why it matters: You might lose access to or the ability to re-download previously purchased content or applications if Microsoft changes or discontinues services or features.
Additionally, there may be times when we need to remove or change features or functionality of the Service or stop providing a Service or access to Third-Party Apps and Services altogether. Except to the extent required by applicable law, we have no obligation to provide a re-download or replacement of any material, Digital Goods (defined in section 14.j), or applications previously purchased.
Updates to the Services or Software, and Changes to These Terms, paragraph 2 · Citation strength: strong
Data Use
2 findings
How the company collects, uses, and shares your data, including for advertising, analytics, or with third parties.
medium90% confidence
Consent to data and content collection, use, and disclosure as described in the Privacy Statement.
By agreeing to these Terms, you consent to Microsoft's collection, use, and disclosure of Your Content and Data as described in the Privacy Statement, where processing is based on consent and permitted by law.
Why it matters: You agree to let Microsoft collect, use, and share your content and data according to their Privacy Statement, which dictates how your information is handled.
Where processing is based on consent and to the extent permitted by law, by agreeing to these Terms, you consent to Microsoft’s collection, use and disclosure of Your Content and Data as described in the Privacy Statement.
Your Privacy, paragraph 1 · Citation strength: strong
high90% confidence
Microsoft is granted a broad license to use user content.
You grant Microsoft a worldwide and royalty-free intellectual property license to use Your Content, for example, to make copies of, retain, transmit, reformat, display, and distribute it via communication tools on the Services, to provide and improve services and protect users.
Why it matters: Microsoft is granted a broad and royalty-free license to use your content globally for purposes including service provision, protection, and improvement, which includes copying, retaining, transmitting, reformatting, displaying, and distributing your content.
To the extent necessary to provide the Services to you and others, to protect you and the Services, and to improve Microsoft products and services, you grant to Microsoft a worldwide and royalty-free intellectual property license to use Your Content, for example, to make copies of, retain, transmit, reformat, display, and distribute via communication tools Your Content on the Services.
Your Content, paragraph 2 · Citation strength: strong
Cancellation and Renewal
Not clearly stated
Terms related to how subscriptions renew, how to cancel, and any associated fees or conditions.
?
Not clearly stated
No cited billing terms — wording is unclear
The document explicitly states how to cancel and close your account but does not mention any automatic renewal practices or associated fees beyond potential loss of products/content.
Gotchas
All clear
Potentially overlooked clauses that could disadvantage users, including limitations of liability, changes to terms, or unexpected responsibilities.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
2 findings
Explicit commitments and features that benefit the user, such as data privacy controls, clear cancellation processes, or commitments to data security.
Protection95% confidence
User content ownership retained by the user.
Microsoft states that they do not claim ownership of Your Content and that Your Content remains yours.
Why it helps: This clause confirms that you retain ownership of the content you create, store, or share through the services, reinforcing your rights to your intellectual property.
We don’t claim ownership of Your Content. Your Content remains yours and you are responsible for it.
Your Content, paragraph 1 · Citation strength: strong
Protection90% confidence
Ability to access and export your data.
Microsoft provides the ability to access your exportable data through their privacy dashboard or the product user interface, which can be used to switch to third-party provider services.
Why it helps: This allows you to access and move your data, promoting data portability and making it easier to switch services if desired.
Microsoft provides you with the ability to access your exportable data through the [Microsoft privacy dashboard](https://account.microsoft.com/privacy) (https://account.microsoft.com/privacy) or the product user interface, when authenticated with your Microsoft account. This exportable data can be used to switch to third-party provider services.
Your Content, paragraph 2 · Citation strength: strong
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