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Privacy policy

Peloton

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Score109.0
Reviewed
Policy typePrivacy policy
Concern findings1
Protections9
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around personal data, privacy, artificial intelligence, ai . 83 new line(s), 56 removed line(s).

Snapshot hash c4e6963321b6bd433be5608c10f7dc95a05af2741dd3c14bdee071384222c28e

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

When you participate in a live class, metrics associated with your workout are visible to others, regardless of your privacy settings (data_use-1).

95% confidence

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Risk Flags

Not clearly stated

Critical issues that need immediate attention, such as disclaimers of responsibility for data breaches, broad rights to change terms, or one-sided dispute resolution clauses. These often represent material, hard-to-reverse harm.

Not clearly stated

No cited risk flags — wording is unclear

No high or medium severity risk flags were clearly stated in the provided policy text.

Data Use

1 finding

This section reviews how your data is collected, processed, and shared, focusing on practices that might be overly broad, unexpected, or difficult to control. It covers aspects like monetization of personal data, sharing with third parties, and using data for purposes beyond the primary service.

Not clearly stated: No other data use concerns were clearly stated in the provided policy text.
low95% confidence

Workout metrics are public in live classes

When you participate in a live class, metrics associated with your workout are visible to others, regardless of your privacy settings.

Why it matters: Metrics associated with your workout will be visible to others when you participate in a live class, even if you have set privacy settings.

When you participate in a live class, metrics associated with your workout are visible to others, regardless of your privacy settings.

Preferences and Control: Privacy Settings, paragraph 1 · Citation strength: strong

Cancellation and Renewal

Not clearly stated

This section examines terms related to subscription cancellations, auto-renewal, and refund policies. It highlights practices that could make it difficult to stop recurring charges or obtain refunds, such as hidden cancellation clauses or restrictive refund conditions.

Not clearly stated

No cited billing terms — wording is unclear

No cancellation or renewal concerns were clearly stated in the provided policy text.

Gotchas

Not clearly stated

This section identifies less common but potentially problematic clauses, such as limitations on liability, disclaimers of warranties, or other terms that could negatively impact users in unexpected ways. These are often clauses that might be overlooked but can have significant consequences.

Not clearly stated

No cited gotchas — wording is unclear

No 'gotcha' concerns were clearly stated in the provided policy text.

Protections

9 findings

This section highlights clauses that are beneficial to the user, such as strong data protection commitments, clear refund policies, or explicit user rights regarding their data. These clauses offer genuine advantages or safeguards.

Not clearly stated: No other protective clauses were clearly stated in the provided policy text.
Protection90% confidence

Commitment to transparent data practices

Peloton is committed to providing a transparent experience for members, giving control over their data to ensure privacy and security.

Why it helps: This commitment indicates an effort to be open about data handling and empower users with control over their information.

We are committed to providing a transparent experience for our Members giving you control over your data to ensure the privacy and security of all information.

Privacy @ Peloton, paragraph 2 · Citation strength: strong

Protection90% confidence

Opportunity to manage privacy settings and requests

Members can access privacy policies, privacy settings overview, and a privacy rights request form.

Why it helps: Users are provided with specific resources to understand and manage their privacy settings and exercise their privacy rights.

To learn more about our Privacy Principles and to access our privacy policies, privacy settings overview, the privacy rights request form , and other resources, please continue reading.

Privacy @ Peloton, paragraph 3 · Citation strength: strong

Protection90% confidence

Teams are trained on data handling compliance and care

Teams are trained to help ensure personal data is treated with care and that data handling complies with the law and meets Members' expectations.

Why it helps: This commitment suggests that the company has internal processes to ensure employees handle personal data responsibly and legally.

Teams are trained to help ensure personal data is treated with care and that our data handling complies with the law and meets Members' expectations.

Privacy Principles, paragraph 4 · Citation strength: strong

Protection95% confidence

Empowerment of members to make choices about personal data

Peloton empowers Members to make choices about how their personal data is used and shared.

Why it helps: Users are given agency over their personal data, allowing them to control its use and sharing.

We empower Members to make choices about how their personal data is used and shared.

Your Data, Your Choice, paragraph 1 · Citation strength: strong

Protection90% confidence

Prompt addressing of privacy rights requests

Privacy rights requests are promptly addressed, regardless of a Member’s location.

Why it helps: This ensures that user requests regarding their privacy rights will be handled efficiently and without geographical discrimination.

Privacy rights requests are promptly addressed, regardless of a Member’s location.

Your Data, Your Choice, paragraph 2 · Citation strength: strong

Protection90% confidence

New products and features undergo thorough privacy reviews

As part of the product development process, all new products and features undergo thorough privacy reviews.

Why it helps: This proactive approach aims to integrate privacy considerations from the initial stages of product development, potentially reducing future privacy risks.

As part of our product development process, all new products and features undergo thorough privacy reviews.

We Design With Your Privacy In Mind, paragraph 1 · Citation strength: strong

Protection90% confidence

Members have choices regarding their privacy and options to uphold rights

Members have choices regarding their privacy and are provided with various options to uphold their rights and manage their online privacy, including access to data, deletion of data, and objecting to marketing.

Why it helps: Users are given multiple ways to control their privacy and exercise their rights over their personal data.

Members have choices regarding their privacy and are provided with various options to uphold their rights and manage their online privacy.  Access Your data Deletion of Your Data Object to Marketing

Your Personal Data Rights, paragraph 1 · Citation strength: strong

Protection95% confidence

Ability to submit privacy rights requests regardless of location

Users may submit a privacy rights request using a webform or by emailing Privacy@onepeloton.com, no matter where they live.

Why it helps: This ensures that all users, regardless of their geographical location, have a clear and accessible method to submit privacy rights requests.

No matter where you live, you may submit a privacy rights request using the webform or by emailing Privacy@onepeloton.com .

Rectification/Update Data Portability of Your Data Withdraw Consent, paragraph 1 · Citation strength: strong

Protection95% confidence

Control over profile visibility and settings

Users have the right to control their profile and update settings at any time, including limiting what is visible to followers, like Strive Score and saved music.

Why it helps: Users are given continuous control over their profile information and can adjust privacy settings as needed.

You always have the right to control your profile and can update these settings at any time through your preferences.

Preferences and Control: Privacy Settings, paragraph 3 · Citation strength: strong

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