Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Peloton's terms include significant risks. You are required to resolve disputes through binding individual arbitration, waiving your right to class action lawsuits or jury trials (risk_flags-1, risk_flags-4). Peloton also limits its liability for damages, capping it at the amount you paid in the preceding 12 months, and disclaims liability for certain types of losses such as loss of profits or data (risk_flags-2). You grant Peloton a broad, perpetual, irrevocable license to your User Content for any purpose, commercial or otherwise, without compensation, and waive your moral rights and rights of privacy or publicity in that content (data_use-1, data_use-2). Peloton can also use your feedback and suggestions irrevocably and without compensation. Even if you delete your content, copies may persist on the service (data_use-4). If your subscription is terminated, you will lose access to all content and features (cancellation_renewal-1). The service is provided "AS IS" without guarantees of being uninterrupted, error-free, or suitable for your needs, and all warranties are limited to 30 days after your first use (gotchas-1, gotchas-2). Peloton can also refuse or cancel your membership if they determine you have certain medical conditions or if your health representations are untrue (risk_flags-3).
90% confidence
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Risk Flags
3 findings
Critical issues that may have a severe impact on the user.
high95% confidence
Mandatory Arbitration
You agree that disputes will be resolved by binding, individual arbitration, and you waive your right to participate in a class action lawsuit or class-wide arbitration.
Why it matters: You cannot sue Peloton in court, nor can you participate in class-action lawsuits. Disputes must be resolved through binding, individual arbitration.
EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN SECTION 20 BELOW, OR WHERE PROHIBITED BY LAW, BY ENTERING INTO THESE TERMS YOU EXPRESSLY AGREE THAT DISPUTES BETWEEN YOU AND PELOTON WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
Peloton Terms of Service, paragraph 1 · Citation strength: strong
high93% confidence
Limited Liability for Damages
Peloton is not liable for certain types of damages, including loss of profits, economic losses, or data loss. Peloton's total liability for all claims is limited to the amount you paid over the 12 months before your claim arose.
Why it matters: You may not be able to recover full compensation for certain damages, such as lost profits or data, and any recoverable damages are capped at the amount you paid to Peloton in the last year.
Peloton shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, economic or pure economic losses, goodwill, use, data, service interruption, computer damage, system failure, inability to use the Peloton Service or Content or other intangible losses, even if a limited remedy set forth herein is found to have failed its essential purpose; and Peloton's total liability to you for all claims, in the aggregate, will not exceed the amount actually paid by you to Peloton over the 12 months preceding the date your first claim(s) arose.
Concerning any Content, including User Content;, paragraph 2 · Citation strength: strong
high90% confidence
Right to Refuse or Cancel Membership for Medical Conditions
Peloton reserves the right to refuse or cancel your membership if they determine you have certain medical conditions or if your health representations are untrue.
Why it matters: Your membership could be refused or canceled if Peloton believes you have certain medical conditions or if your health statements are not accurate, potentially leading to loss of access.
Peloton reserves the right to refuse or cancel your membership if we determine that you have certain medical conditions or that the representations set forth above are untrue in any respect.
Concerning any Content, including User Content;, paragraph 5 · Citation strength: strong
Data Use
3 findings
How the company collects, uses, and shares your personal information.
high93% confidence
Broad License to User Content
You grant Peloton a worldwide, perpetual, irrevocable, non-exclusive, sublicensable, transferable, royalty-free license to use, copy, transmit, distribute, publicly perform and display, edit, modify, and create derivative works from your User Content for any purpose, commercial or otherwise, without compensation.
Why it matters: Peloton can use your content, including modifying and profiting from it, forever and without paying you, across all media, and you cannot revoke this right.
You grant Peloton a worldwide, perpetual, irrevocable, non-exclusive, sublicensable (through multiple tiers), transferable royalty-free license and right to use, copy, transmit, distribute, publicly perform and display (through all media now known or later created), edit, modify, and make derivative works from your User Content (including, without limitation, translations) for any purpose whatsoever, commercial or otherwise, without compensation to you.
User Content, paragraph 1 · Citation strength: strong
high90% confidence
Waiver of Moral Rights and Privacy/Publicity Rights for User Content
You waive any 'moral rights' or rights of privacy or publicity in your User Content.
Why it matters: You lose certain personal rights over how your User Content is used, including rights related to authorship and control over public display of your image or likeness.
In addition, you waive any so-called "moral rights" or rights of privacy or publicity in your User Content.
User Content, paragraph 1 · Citation strength: strong
medium85% confidence
Retention of User Content After Deletion
Even if you delete your User Content, some of it (like posts or comments) may not be completely removed and copies may remain on the Peloton Service.
Why it matters: You may not be able to fully delete all content you've posted, as copies might persist on the service.
You can remove your User Content by specifically deleting it. However, in certain instances, some of your User Content (such as posts or comments you make) may not be completely removed, and copies of your User Content may continue to exist on the Peloton Service.
User Content, paragraph 1 · Citation strength: strong
Cancellation and Renewal
1 finding
How subscriptions renew, how to cancel, and any associated fees or conditions.
medium90% confidence
Loss of Access Upon Subscription Termination
If your subscription is canceled or terminated for any reason, you will lose access to all live and on-demand classes and any other content or features provided through the Peloton Service.
Why it matters: Canceling or losing your subscription means you will immediately lose access to all subscription-based content and features, even if you paid for the subscription term.
For clarity, if you cancel your Subscription or it is terminated for any reason, you will lose access to all live and on-demand classes and any other Content or features provided through the Peloton Service.
Less obvious or surprising terms that may be detrimental to the user.
medium90% confidence
Limited Warranty Duration
To the fullest extent permitted by law, all applicable express, implied, and statutory warranties are limited in duration to 30 days after your first use of the Peloton Service, with no warranties applying after this period.
Why it matters: Any warranties for the service, whether stated or implied by law, will only be valid for a short 30-day period after you start using the service, severely limiting your ability to claim defects or issues after that time.
TO THE FULLEST EXTENT PERMITTED BY LAW, ALL APPLICABLE EXPRESS, IMPLIED, AND STATUTORY WARRANTIES WILL BE LIMITED IN DURATION TO A PERIOD OF 30 DAYS AFTER THE DATE ON WHICH YOU FIRST USED THE PELOTON SERVICE, AND NO WARRANTIES SHALL APPLY AFTER SUCH PERIOD.
Concerning any Content, including User Content;, paragraph 2 · Citation strength: strong
Protections
0 findings
Terms that are favorable to the user.
✓
Looking good
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