Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Plarium's terms include concerning clauses such as mandatory individual arbitration (risk_flags-1), unilateral termination and service modification without liability, and the forfeiture of virtual currency/goods upon account termination (risk_flags-3) or for inactive accounts (cancellation_renewal-3). There are also no refunds for virtual currency and goods (risk_flags-4), and users grant a broad license for their content (risk_flags-5). The company can unilaterally change terms and in-game rules, and users are responsible for third-party charges and system specification changes (gotchas-2). By using the service or clicking "I ACCEPT," users consent to information processing as outlined in Plarium's Privacy and Cookie Policy (data_use-1).
90% confidence
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Risk Flags
4 findings
Critical terms that can lead to significant harm or loss.
high95% confidence
Mandatory Arbitration and Class Action Waiver
These Terms require binding arbitration on an individual basis to resolve disputes, and for U.S. residents, include a class action waiver and a waiver of jury trials.
Why it matters: You are required to resolve disputes through binding arbitration individually and, if you are a U.S. resident, you waive your right to participate in class action lawsuits and jury trials.
THESE TERMS REQUIRE BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. IF YOU ARE A RESIDENT OF THE UNITED STATES OF AMERICA, THESE TERMS INCLUDE A CLASS ACTION WAIVER AND A WAIVER OF JURY TRIALS.
Terms Of Use, paragraph 1 · Citation strength: strong
high95% confidence
Forfeiture of Virtual Currency/Goods on Account Termination
If your account is terminated or suspended for any reason, you will automatically and irrevocably forfeit all associated Virtual Currency and Virtual Goods and will not be entitled to any restoration, reimbursement, refund, or other compensation.
Why it matters: If your account is terminated or suspended, you will lose all Virtual Currency and Virtual Goods without any compensation, refunds, or ability to get them back.
In the event that your Account is terminated or suspended for any reason (including, without limitation, termination of an Inactive Account in accordance with Section 6(e) or discontinuation of the relevant Game or Service), you hereby acknowledge and agree that you will automatically and irrevocably forfeit any and all Virtual Currency and Virtual Goods associated with your Account. To the fullest extent permitted by law, you will have no right, claim or entitlement to any restoration, reimbursement, refund or other compensation in connection with such forfeiture.
collect or harvest any information about other users;, paragraph 8 · Citation strength: strong
high95% confidence
No Refunds for Virtual Currency and Virtual Goods
All virtual currency and virtual goods are deemed final and non-refundable, unless stated otherwise at the company's discretion, and you will have no right or title to them.
Why it matters: Purchases of virtual currency and virtual goods are generally non-refundable, meaning you cannot get your money back for these items, and you do not own them.
ALL VIRTUAL CURRENCY AND VIRTUAL GOODS ARE DEEMED TO BE FINAL AND NON-REFUNDABLE, unless stated otherwise at our discretion. You will have no right or title to any Virtual Goods and/or Virtual Currency you acquire. Virtual Currency may only be redeemed toward the purchase of Virtual Goods or items. Virtual Currency and Virtual Goods are not legal tender and cannot be reloaded, resold, transferred for value, redeemed for cash, bought in any other means other than via the Service, bought not in the manner stipulated in the Game or by Plarium Store, or applied to any other Account, except to the extent described herein, or as required by applicable law.
collect or harvest any information about other users;, paragraph 8 · Citation strength: strong
high95% confidence
Broad License Grant for User Content
You grant Plarium an irrevocable, transferable, non-exclusive, royalty-free, worldwide license to use your content for commercial, non-commercial, and promotional purposes, including the right to sublicense and create derivative works, and waive attribution and moral rights.
Why it matters: Plarium has extensive rights to use your content indefinitely, including for marketing and to create new content from yours, without paying you or even providing attribution, and you waive certain moral rights to your content.
This license is for the term of the protection of the rights licensed or, where permitted by law, perpetual. Except as prohibited by law, you waive any rights of attribution and/or any moral rights you may have in Your Content, regardless of whether Your Content is altered or changed in any manner.
USER CONTENT, paragraph 1 · Citation strength: strong
Data Use
2 findings
How your data is collected, processed, and shared.
medium90% confidence
Consent to Information Processing
By accessing, downloading, or using any services, or by clicking "I ACCEPT," you consent to the collection, use, and storage of your information as outlined in Plarium's Privacy and Cookie Policy, in jurisdictions where consent is required.
Why it matters: You agree that your information will be collected, used, and stored according to Plarium's Privacy and Cookie Policy simply by using the service or clicking 'I ACCEPT,' which may not be immediately clear if you haven't reviewed that policy.
By accessing, downloading or using any of our Services in any way, including accessing the Services through any third-party Platforms (including mobile or web platforms, social networking sites or otherwise); or by clicking on the "I ACCEPT" button, or by completing the registration process for an Account, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND, IN JURISDICTIONS WHERE CONSENT IS REQUIRED FOR PLARIUM TO PROCESS YOUR PERSONAL INFORMATION, YOU CONSENT TO THE COLLECTION, USE, AND STORAGE OF YOUR INFORMATION AS OUTLINED IN PLARIUM'S PRIVACY AND COOKIE POLICY .
Terms Of Use, paragraph 1 · Citation strength: strong
low90% confidence
Use of User Content in Public Forums
If you make ideas or information available in public forums, Plarium cannot guarantee that other users will not use them, and Plarium has no responsibility to evaluate, use, or compensate you for such submissions.
Why it matters: Information you share in public forums may be used by others without your consent or compensation, as Plarium is not responsible for monitoring or compensating you for such shared ideas.
The Service may include various forums, blogs, and chat features ("Forums") where you can post User Content, including, but not limited to, your observations and comments on designated topics. Therefore, in addition to all other provisions of these Terms, it is specifically clarified that Plarium cannot guarantee that other Users will not use the ideas and information that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or do not want others to use, do not Make it Available on the Service. Plarium shall have no responsibility to evaluate, use, or compensate you for any ideas or information you may choose to submit.
USER CONTENT, paragraph 1 · Citation strength: strong
Cancellation and Renewal
2 findings
How subscriptions and services renew, and how to cancel them.
medium95% confidence
Automatic Renewal of Subscriptions
Subscriptions will auto-renew automatically unless you terminate them in accordance with the terms and policies of the applicable Third-Party Platforms.
Why it matters: Your subscriptions will automatically renew, and you will be charged again unless you manually cancel them through the settings of the third-party platform used for the subscription.
Subscriptions will be auto-renewed automatically, unless terminated by you in accordance with the terms and policies applicable by the Third-Party Platforms.
GENERAL USE AND CHANGES, paragraph 1 · Citation strength: strong
high95% confidence
Termination of Inactive Accounts with Data Loss
Plarium may, in its sole discretion, terminate or delete an Inactive Account (an account not logged into for three continuous years), including all associated data and content (game progress, virtual currency, virtual goods), without any right to restoration, reimbursement, or refund.
Why it matters: If you don't log into your account for three consecutive years, Plarium can delete it and all associated content, including game progress and virtual purchases, permanently and without compensation.
For the purposes of these Terms, an “Inactive Account” means an Account on which you have not logged in to any of the Games or Services for a continuous period of three (3) years. To the fullest extent permitted by law, Plarium may, in its sole discretion, terminate or delete an Inactive Account, including all data and content associated with it (such as game progress, Account level, unlocked content, Virtual Currency and Virtual Goods), in order to manage our Services and comply with data minimization and storage limitation principles.
TERM AND TERMINATION, paragraph 1 · Citation strength: strong
Gotchas
1 finding
Potentially overlooked clauses that could be unfavorable.
medium85% confidence
Responsibility for Third-Party Charges and System Specifications
You are responsible for purchasing any necessary additional software and/or hardware if updates to mobile applications change system specifications. Also, any separate charges or obligations incurred from dealings with third parties are your responsibility.
Why it matters: You might need to buy new software or hardware if updates change system requirements, and you are solely responsible for any fees or obligations from third-party services you use.
You also understand and agree that any such changes or updates to the Mobile Applications might change the system specifications necessary to use the Mobile Application, and in such a case and to the fullest extent permitted by law, you, and not Plarium, are responsible for purchasing any necessary additional software and/or hardware in order to access and use the Mobile Application.
GENERAL USE AND CHANGES, paragraph 1 · Citation strength: strong
Protections
2 findings
Commitments and features that benefit users.
Protection95% confidence
Manage Subscription Auto-Renewals
You can manage your subscriptions and turn off auto-renewals in your device's account settings.
Why it helps: This allows you to control whether your subscriptions automatically renew, helping you avoid unwanted charges.
Note, that you can manage your Subscriptions and turn off auto-renewals in the respective device’s account settings.
GENERAL USE AND CHANGES, paragraph 1 · Citation strength: strong
Protection95% confidence
Ability to Disable Third-Party Account Connections
You have the ability to disable the connection between your account and your third-party accounts at any time by accessing the "Settings" section of the Application.
Why it helps: This provides you with control over linked third-party accounts, allowing you to disconnect them if you no longer wish for Plarium to access that information.
You have the ability to disable the connection between your Account and your Third-Party Accounts at any time by accessing the "Settings" section of the Application.
GENERAL USE AND CHANGES, paragraph 1 · Citation strength: strong
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