Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
The company may permanently retain IP logs if you breach their Terms of Service, which poses a significant risk (risk_flags-1). Furthermore, the Privacy Policy can be changed at any time, and continued use of the services implies consent to these changes (risk_flags-2). While using alternative routing, third-party networks may record your IP address (data_use-1), but the company does use anonymized and local analytics for website visits where IP addresses are not retained (data_use-2).
90% confidence
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Risk Flags
Critical issues and red flags (e.g., mandatory arbitration, broad content ownership, unrecoverable losses).
high95% confidence confidence
Permanent retention of IP logs for Terms of Service breaches
IP logs may be permanently retained if a user is involved in activities that violate the Terms of Service, such as spamming, DDoS attacks, or brute force attacks.
Why it matters: If you are engaged in activities that breach the Terms of Service, your IP address may be retained permanently.
IP logs may be kept temporarily to combat abuse and fraud, and your IP address may be retained permanently if you are engaged in activities that breach our Terms of Service (e.g. spamming, DDoS attacks against our infrastructure, brute force attacks).
Data collection is limited to the following:, paragraph 8 · Citation strength: strong
medium90% confidence confidence
Policy changes can be made at any time and automatically accepted
The Company reserves the right to review and change the Privacy Policy at any time, and continued use of the Services after changes constitutes consent.
Why it matters: You are responsible for regularly reviewing the Privacy Policy, and your continued use of the Services after changes means you agree to them.
Within the limits of applicable law, the Company reserves the right to review and change this Privacy Policy at any time. As long as you are using the Services, you are responsible for regularly reviewing this Privacy Policy. Continued use of the Services after such changes are performed shall constitute your consent to it.
Modifications to Privacy Policy, paragraph 1 · Citation strength: strong
Data Use & Sharing
How your data is collected, used, and shared with others.
low85% confidence confidence
Third-party networks may record IP address and service usage
When using alternative routing to bypass censorship blocks, your network traffic may pass through third-party networks, which could allow them to record your IP address or see that you are using Proton apps.
Why it matters: Third parties might be able to record your IP address or observe your use of Proton apps if alternative routing is used.
Proton's alternative routing technology allows Proton Services to bypass many censorship blocks, but in doing so your network traffic may go through third-party networks, which we do not control. This could enable a third party to record your IP address or see that you are using Proton apps (the same information that your internet service provider is able to see).
Network traffic that may go through third-parties, paragraph 1 · Citation strength: strong
low90% confidence confidence
Analytics tools used for website visits are anonymized and local
When visiting the proton.me or protonvpn.com website, self-developed analytics tools are used; these analytics are anonymized when possible, stored locally, and IP addresses are not retained.
Why it matters: Your IP address is not retained for analytics when visiting the website, and analytics data is anonymized and stored locally.
We employ a local installation of self-developed analytics tools. Analytics are anonymized whenever possible and stored locally (and not on the cloud). IP addresses are not retained and stored for such analytics.
Data collection is limited to the following:, paragraph 1 · Citation strength: strong
Cancellation & Renewal
Information on how to stop service, cancel accounts, and manage subscriptions.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Less-obvious terms that can be a nuisance (e.g., email notifications, automatic consent to new features).
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
Terms and features that are consumer-friendly.
Protection95% confidence confidence
Control over personal data access, editing, deletion, or export
You can directly access, edit, delete, or export personal data processed by the Company through your Account interface.
Why it helps: You have direct control over your personal data, allowing you to manage it as needed within your account.
Through your Account interface, you can directly access, edit, delete, or export personal data processed by the Company in your use of the Services.
Your privacy rights at Proton, paragraph 1 · Citation strength: strong
Protection95% confidence confidence
Non-collection of location-based information by native applications
Proton's native applications do not access or track any location-based information from your device.
Why it helps: Your location information is not collected by the native applications, enhancing your privacy and preventing location tracking.
Our applications do not access or track any location-based information from your device.
Data collection is limited to the following:, paragraph 14 · Citation strength: strong
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