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Plain-English summary
This Privacy Policy indicates that Proton can change its Privacy Policy at any time, and your continued use of the services constitutes consent to those changes. When using alternative routing to bypass censorship, your IP address or use of Proton apps might be revealed to third-party networks. Additionally, any information you share on social media platforms is at your own risk with no privacy guarantee, and external websites linked from the service are not covered by this policy, with embedded third-party content potentially collecting user information.
90% confidence
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Risk Flags
4 findings
Critical issues and red flags that may indicate significant risks to users.
medium95% confidence
Service changes automatically accepted
The company reserves the right to review and change the Privacy Policy at any time, and your continued use of the services after changes are made means you consent to them.
Why it matters: This means the company can modify its Privacy Policy without requiring explicit agreement, and your continued use of the service will be considered consent to the changes, potentially altering terms without your direct approval.
Within the limits of applicable law, the Company reserves the right to review and change this Privacy Policy at any time. As long as you are using the Services, you are responsible for regularly reviewing this Privacy Policy. Continued use of the Services after such changes are performed shall constitute your consent to it.
Modifications to Privacy Policy, paragraph 1 · Citation strength: strong
medium90% confidence
Third-party network traffic may reveal IP address or app usage
When using alternative routing to bypass censorship, your network traffic may pass through third-party networks not controlled by Proton, which could allow a third party to record your IP address or see that you are using Proton apps.
Why it matters: Using alternative routing, which is designed to bypass censorship, may expose your IP address or indicate your use of Proton apps to third-party networks, diminishing the privacy benefit this feature is intended to provide.
Proton's alternative routing technology allows Proton Services to bypass many censorship blocks, but in doing so your network traffic may go through third-party networks, which we do not control. This could enable a third party to record your IP address or see that you are using Proton apps (the same information that your internet service provider is able to see).
Data collection is limited to the following:, paragraph 1 · Citation strength: strong
low95% confidence
Social media interactions are at your own risk without privacy guarantee
Any information, communication, or material submitted to Proton via social media platforms is done at your own risk, without any guarantee of privacy, as the company cannot control the actions of other users or the platforms themselves.
Why it matters: When interacting with Proton on social media, you bear the risk for any information shared, as there's no privacy guarantee from the company and they cannot control how platforms or other users handle your data.
Any information, communication, or material you submit to us via social media platforms is done at your own risk without any guarantee of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
Data collection is limited to the following:, paragraph 1 · Citation strength: strong
low90% confidence
Embedded content from third parties may collect user information
Third parties may provide embedded content (e.g., pictures) on the website, which may collect information about you.
Why it matters: Viewing embedded content from third parties on the website could result in those third parties collecting your information, even without direct interaction.
We may use third parties to provide embedded content (e.g. pictures) on our website which may collect information about you.
Data collection is limited to the following:, paragraph 1 · Citation strength: strong
Data Use
All clear
Policies regarding the collection, processing, and sharing of user data.
✓
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No data-use concerns flagged
Verbaterm only flags concerns it can cite. No source-backed data-use findings are shown here.
Cancellation and Renewal
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Terms related to subscription cancellation, auto-renewal, and refunds.
✓
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No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
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Potentially surprising or unfavorable clauses that users should be aware of.
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No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
3 findings
User-friendly clauses and commitments that benefit consumers.
Protection95% confidence
Access, edit, delete, or export personal data
You can directly access, edit, delete, or export personal data processed by the Company through your Account interface in your use of the Services.
Why it helps: Users have direct control over their personal data, including the ability to access, modify, remove, or transfer it, enhancing data privacy and control.
Through your Account interface, you can directly access, edit, delete, or export personal data processed by the Company in your use of the Services.
Your privacy rights at Proton, paragraph 1 · Citation strength: strong
Protection95% confidence
Company cannot decrypt end-to-end encrypted content
Under no circumstances can Proton decrypt end-to-end encrypted content and disclose decrypted copies.
Why it helps: This ensures a strong level of privacy and security for user communications and data, as the company is technically unable to access the plain text of encrypted content.
Under no circumstances can Proton decrypt end-to-end encrypted content and disclose decrypted copies.
Data disclosure, paragraph 1 · Citation strength: strong
Protection95% confidence
Right to lodge a complaint with supervisory authority
In case of violation of your rights, you have the right to lodge a complaint to the competent supervisory authority.
Why it helps: This provides users with a clear recourse if they believe their privacy rights have been violated, allowing them to seek external resolution.
In case of violation of your rights, you have the right to lodge a complaint to the competent supervisory authority.
Your privacy rights at Proton, paragraph 1 · Citation strength: strong
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