Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Spark Mail may delete your account and associated data if it remains inactive on a free plan for 36 months (risk_flags-0001). Additionally, third-party AI providers may retain your inputs for up to 30 days for abuse and misuse monitoring (data_use-0001).
92% confidence
Ask Verbaterm
Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
1 finding
Critical issues and red flags that could indicate significant risks to the user.
Not clearly stated: None
medium90% confidence
Account deletion after 36 months of inactivity on a free plan
On a free plan, if an account is inactive for thirty-six (36) months, Spark may delete the account and associated data. Two reminder emails will be sent, and a renewal period will be designated for the user to log in before deletion occurs.
Why it matters: Users on a free plan risk having their account and all related data deleted if they do not log in for thirty-six (36) months, even after receiving reminders.
Also, after **thirty-six (36) months of inactivity**on a free plan, we may delete your account and related data ourselves. Before such deletion, we will send two (2) reminder emails notifying that your account may be suspended unless you log in. You will be designated a renewal period to log in. If you do not log in within that time, the account will be deleted. If you log in, the next period of inactivity will be calculated since your last login.
User Account, paragraph 2 · Citation strength: strong
Data Use & Sharing
1 finding
Policies on how your data is collected, used, and shared with others.
Not clearly stated: None
low95% confidence
Third-party AI providers may retain inputs for up to 30 days for abuse monitoring
AI providers used by Spark may retain user inputs for up to thirty (30) days for abuse and misuse monitoring. After this period, inputs are automatically deleted unless a longer retention is required by law.
Why it matters: Your inputs to AI features may be temporarily stored by third-party AI providers for up to 30 days for monitoring purposes.
AI providers may only retain your inputs for up to thirty (30) days as part of their abuse and misuse monitoring. After this period, they delete the inputs automatically unless a longer retention period is required by law.
Spark AI Features, paragraph 3 · Citation strength: strong
Cancellation & Renewal
Not clearly stated
Terms related to how you can cancel services, automatic renewals, and associated billing practices.
?
Not clearly stated
No cited billing terms — wording is unclear
None
Gotchas
Not clearly stated
Potentially overlooked clauses that could be to your detriment or limit your rights.
?
Not clearly stated
No cited gotchas — wording is unclear
None
Protections
2 findings
Commitments and features that protect user rights, privacy, and security.
Not clearly stated: None
Protection95% confidence
No processing of personal data for users under 16
Spark does not knowingly process the personal data of users under the age of 16.
Why it helps: This helps protect children's privacy by explicitly stating that data for users under 16 is not knowingly collected or processed.
Please note that we do not knowingly process the personal data of Users under the age of 16. If you are such a User or you are a legal representative of such a User, please [contact us](https://sparkmailapp.com/privacy#aboutus).
About You, paragraph 2 · Citation strength: strong
Protection95% confidence
AI providers do not use user data for training models
Spark states that user data is not used to train any AI models.
Why it helps: This protects user privacy by ensuring that their personal data is not used to improve or develop the AI models themselves, which could potentially expose sensitive information or patterns.
We do not use your data to train any AI model.
Spark AI Features, paragraph 3 · Citation strength: strong
Report an issue
Flag a citation problem, stale policy text, or incorrect company match.
Verbaterm boundaries
This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.