Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
REI's terms state that they can change terms at any time, and continued use means you accept them (risk_flags-1). They claim extensive, irrevocable, and uncompensated rights to user-submitted content (risk_flags-2) and any feedback you provide becomes their sole property without compensation (risk_flags-3). Violation of terms, including newly amended ones, can lead to account termination (risk_flags-4), and REI can remove or edit user content without notice (risk_flags-5). Users are also responsible for backing up their own content (gotchas-1).
93% confidence
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Risk Flags
Critical terms that can lead to significant user harm. These are often one-sided clauses that may limit user rights, allow for arbitrary actions by the service, or transfer liability to the user.
high95% confidence
The company can change the terms at any time, and continued use implies acceptance.
REI reserves the right to change these Terms from time to time and the amended terms will be effective immediately, with your continued use of the Sites confirming your acceptance.
Why it matters: This means REI can unilaterally change the terms of service at any moment. You might miss an update, and your continued use of the service means you've accepted those new terms, even if they're not in your best interest.
REI reserves the right to change these Terms from time to time. If REI makes changes to these Terms, we will provide you with notice of such changes, such as by sending an email, posting a notice on our Sites or updating the date at the top of these Terms. Unless we say otherwise, the amended Terms will be effective immediately and your continued use of the Sites will confirm your acceptance of the revised Terms.
REI claims extensive rights to user-submitted content.
By submitting or posting User Content on the Sites, you grant REI a nonexclusive, royalty-free, world-wide, perpetual, irrevocable, transferable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display such User Content and without any compensation to you.
Why it matters: Any content you upload to the site can be used by REI however they want, forever, without paying you or needing your further permission, and they can transfer these rights to others.
However, by submitting or posting User Content on the Sites, you grant REI a nonexclusive, royalty-free, world-wide, perpetual, irrevocable, transferable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display such User Content on the Sites and on third-party sites and mobile applications and in all other media or formats, whether currently known or hereafter developed, for any purpose and without any compensation to you.
### Rights in User Content, paragraph 1 · Citation strength: strong
high95% confidence
Feedback provided by users becomes the sole property of REI with no compensation.
Feedback is non-confidential and shall become the sole property of REI. REI shall own exclusive rights, including all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of the Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
Why it matters: Any ideas, suggestions, or other feedback you send to REI will legally belong to them entirely, and they can use it for any purpose, even commercial, without acknowledging you or paying you.
You agree that Feedback is non-confidential and shall become the sole property of REI. REI shall own exclusive rights, including all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of the Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Do not send us Feedback if you expect to be paid or want to continue to own or claim rights in them; your idea might be great, but we may have already had the same or a similar idea and we do not want disputes.
### Rights in User Content, paragraph 5 · Citation strength: strong
medium90% confidence
The company may terminate your account for violating terms, including amended terms.
Any use of the Sites in violation of these Terms may result in, among other things, termination of your account.
Why it matters: If you violate any of the terms, including new ones you might not be aware of due to immediate changes, your account can be terminated.
Any use of the Sites in violation of these Terms may result in, among other things, termination of your account.
The company can remove or edit user content at any time without notice.
Although REI has no obligation to screen, edit or monitor any of the User Content posted on the Sites, REI reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on the Sites at any time and for any reason without notice.
Why it matters: Content you post can be removed or altered by REI at their discretion, without any warning.
Although REI has no obligation to screen, edit or monitor any of the User Content posted on the Sites, REI reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on the Sites at any time and for any reason without notice, and you are solely responsible for creating backup copies and replacing any User Content you post or store on the Sites at your sole cost and expense.
### User Content and Interactive Areas, paragraph 4 · Citation strength: strong
Data Use
Policies related to the collection, processing, sharing, and protection of user data. This includes how data is used for services, marketing, and third-party sharing.
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Looking good
No data-use concerns flagged
Verbaterm only flags concerns it can cite. No source-backed data-use findings are shown here.
Cancellation & Renewal
Terms governing how and when a user can cancel a service, policies on account termination, and automatic renewal processes. This also covers refund eligibility and notice periods for changes.
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Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Unexpected or subtle clauses that might disadvantage a user, often found in the fine print. These can include limitations on liability, disclaimers, or unfavorable dispute resolution mechanisms.
low90% confidence
Users are responsible for backing up their own content.
You are solely responsible for creating backup copies and replacing any User Content you post or store on the Sites at your sole cost and expense.
Why it matters: If your content is lost or deleted from the site, REI is not responsible; you bear the full cost and effort of replacing it.
and you are solely responsible for creating backup copies and replacing any User Content you post or store on the Sites at your sole cost and expense.
### User Content and Interactive Areas, paragraph 4 · Citation strength: strong
Protections
Provisions that safeguard user rights, privacy, or provide consumer benefits. These include commitments to data privacy, clear cancellation procedures, and user control over their information.
Protection95% confidence
The service is not for children under 13.
The Sites are not targeted towards, nor intended for use by, anyone under the age of 13. If you are not at least 13 years of age, do not access, use or register for an account on the Sites.
Why it helps: This helps protect children's privacy by explicitly stating that the service is not intended for users under 13, and requires such users not to access or register for an account.
The Sites are not targeted towards, nor intended for use by, anyone under the age of 13. By using the Sites, you represent and warrant that you are 13 years of age or older. If you are not at least 13 years of age, do not access, use or register for an account on the Sites.