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Plain-English summary
Rosetta Stone's policy states that Enterprise License Agreements can override the Privacy Policy, potentially altering your data rights. They also claim a broad right to record, read, copy, disclose, and use any text, speech, data, or images you transmit through the service. Information shared in public forums like chat rooms can be collected and used by others, and Rosetta Stone is not responsible for any unauthorized third-party use. The policy can change at any time at their sole discretion, requiring users to periodically review it. Lastly, your personal information may be shared with business partners for joint offerings, and they do not control the privacy practices of these third-party partners.
90% confidence
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Risk Flags
Critical issues and red flags that could lead to significant harm or privacy loss.
high95% confidence
Conflict with Enterprise License Agreements
If terms of an Enterprise License Agreement conflict with this Privacy Policy, the Enterprise License Agreement terms will prevail.
Why it matters: Terms in an Enterprise License Agreement can override this Privacy Policy, potentially altering your data rights and privacy without individual notice or consent if you access the Service through an organization.
**If you are receiving access to a Rosetta Stone Service from or through an educational institution, government agency or business enterprise that is a party to a Rosetta Stone Enterprise License or similar agreement, and the terms of that Enterprise License Agreement conflict with the terms of this Policy, the terms of the Enterprise License Agreement will prevail with respect to the conflicting term(s)**.
RSL reserves the right to record, read, copy, disclose, and otherwise use any text, speech, data, images, and other materials that you transmit orally or by text or post to or through the Service.
Why it matters: All your communications and content, including text, speech, data, and images, transmitted through the service can be recorded, read, copied, disclosed, and used by RSL without limit.
Other than your personal information as described above, RSL reserves the right to record, read, copy, disclose, and otherwise use any text, speech, data, images, and other materials that you transmit orally or by text or post to or through the Service or any of its components.
Information Collected, paragraph 5 · Citation strength: strong
high90% confidence
Publicly disclosed information usable by others
Whenever you voluntarily disclose personal information online through chat rooms and voice chats, that information can be collected and used by others, and RSL is not responsible for unauthorized third-party use.
Why it matters: Any personal information you share in public forums like chat rooms or voice chats can be collected and used by other users, and Rosetta Stone explicitly states it is not responsible for any misuse of this publicly accessible data by third parties.
Please keep in mind that whenever you voluntarily disclose personal information online, that information can be collected and used by others. By posting personal information online or disclosing such information in ‘voice chats’ with other when using the Service, that information can be seen, collected and used by others besides us. RSL cannot be responsible for any unauthorized third party use of such publicly-accessible information.
A Special Word about Chat Rooms and Email, paragraph 1 · Citation strength: strong
Data Use & Sharing
How your data is collected, processed, and shared with others.
medium90% confidence
Personal information shared with business partners without control over their privacy practices
Personal information may be shared with business partners with whom products or services are jointly offered. Rosetta Stone does not control the privacy practices of these third-party business partners.
Why it matters: Your personal information may be shared with Rosetta Stone's business partners for joint offerings, and they are not responsible for how those third parties handle your data.
To business partners with whom we may jointly offer a product or service offering. You can tell when a third party is involved because the third party’s name will appear on informational materials. If you choose to take advantage of these offerings, we may share information about you, including personal information, with those named partners. Please note that we do not control the privacy practices of these third-party business partners;
Disclosure of Personal Information, paragraph 2 · Citation strength: strong
Cancellation & Renewal
Terms related to account cancellation and service renewal.
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Gotchas
Less obvious but important data rights and policy details.
medium85% confidence
Policy changes at sole discretion
This policy may change at any time at Rosetta Stone's sole discretion, and users are encouraged to review it periodically.
Parent company, affiliates, or subsidiaries are joint users of data
Personal information may be shared with the parent organization, affiliate, or subsidiary entities of Rosetta Stone to manage and control Data as joint users.
Why it helps: Sharing data within the corporate family as 'joint users' implies a shared responsibility for data management and control, which could ensure consistent privacy standards across related entities.
With the parent organization, affiliate or subsidiary entities of Rosetta Stone to manage and control Data as joint users.
Use of Personal Information, paragraph 4 · Citation strength: strong
Protection95% confidence
Notice and choice for third-party sharing
You will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
Why it helps: You will be informed before your personal information is shared with third parties and given the option to prevent that sharing.
Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
Use of Personal Information, paragraph 5 · Citation strength: strong
Protection95% confidence
Right to object to direct marketing
You have the right to object to our use of Personal Data for direct marketing and in certain other situations at any time.
Why it helps: You have the ability to opt out of your personal data being used for direct marketing and other specified purposes.
In particular, you have the right to object to our use of Personal Data for direct marketing and in certain other situations at any time.
Your privacy rights, paragraph 1 · Citation strength: strong
Protection90% confidence
Right to appeal denied privacy requests
If Rosetta Stone declines to act on a privacy rights request, you may have the right to appeal their decision, with information about further rights like complaining to a data protection authority if the appeal is denied.
Why it helps: You have a process to challenge decisions made regarding your privacy rights, including further recourse to data protection authorities if your appeal is unsuccessful.
If you submit a request to exercise your privacy rights under this Privacy Policy (including requests described in the "Your Privacy Rights" section) and we decline to take action on your request, depending on applicable law, you may have the right to appeal our decision subject to applicable law.
8.Appeals of Privacy Rights Decisions, paragraph 1 · Citation strength: strong
Protection95% confidence
Non-discrimination for exercising privacy rights
Rosetta Stone will not discriminate against you for exercising your privacy rights, including submitting an appeal.
Why it helps: You are assured that exercising your privacy rights, such as submitting an appeal, will not result in discriminatory treatment.
We will not discriminate against you for exercising your privacy rights, including submitting an appeal.
* The privacy request you submitted, paragraph 4 · Citation strength: strong
Protection95% confidence
No knowing collection of personal information from children under minimum age
RSL will not knowingly collect personal information from children under the required minimum ages through a Service not intended for children without parental consent. If such information is inadvertently received, it will be deleted after informing the child the service is not for them.
Why it helps: The company commits to not knowingly collecting personal data from children under the minimum age without consent and to deleting such data if inadvertently received, protecting children's privacy.
Accordingly, RSL will not knowingly collect personal information from children under the required minimum ages through a Service that is not intended for children without the consent of a parent or authorized guardian. We do not knowingly allow children under the age of thirteen (13) or other required minimum age to publicly post or otherwise distribute personally identifiable contact information through the Service, and we do not condition the participation of a child under thirteen (13) or other required minimum age in the Service's online interactive activities on providing personally identifiable information.
Children Using the Service, paragraph 1 · Citation strength: strong
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