Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The policy indicates that Salesforce may collect biometric data and health status information, subject to explicit consent or legal requirements (risk_flags-1, risk_flags-2). It also notes that personal data from publicly available sources and other individuals within an organization may be collected (risk_flags-3, risk_flags-5). Furthermore, the company may use publicly available data for security purposes (risk_flags-4).
88% confidence
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Risk Flags
1 finding
Critical issues that may result in significant harm to users.
medium85% confidence
Public Data Collection for Security Purposes
The company may collect publicly available online information, images, physical descriptions, and other pertinent information for security purposes to address credible threats to employees, events, or premises.
Why it matters: Information about you that is publicly available online, including images and physical descriptions, may be collected for security purposes if there's a credible threat.
Only where necessary for security purposes, we may collect information that is publicly available online (such as accessible through search engines or public social media sites), as well as images, physical descriptions and other pertinent information necessary to address a credible security threat to our employees, events or premises.
3.2 Personal Data we collect from other sources, paragraph 9 · Citation strength: strong
Data Use
1 finding
Ways the company processes, shares, and profits from your data beyond what is strictly necessary for the service.
medium90% confidence
Collection of Data from Other Sources for Advertising
The company collects personal identifiers, professional information, education information, commercial information, internet activity information, and inferences about preferences and behaviors from third-party providers for tailored advertising, delivering relevant email content, event promotion, marketing campaign eligibility, and verifying contact information.
Why it matters: Your personal data, including professional, commercial, and internet activity information, is collected from third-party providers for tailored advertising and marketing purposes.
We collect this from third party providers of business contact information, including mailing addresses, job titles, email addresses, phone numbers, user behavior data, IP addresses, social media profiles, LinkedIn URLs and custom profiles for purposes of tailored advertising, delivering relevant email content, event promotion and profiling, marketing campaign eligibility, and verifying contact information.
3.2 Personal Data we collect from other sources, paragraph 5 · Citation strength: strong
Cancellation & Renewal
All clear
Terms related to ending the service, recurring charges, and account deletion.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
2 findings
Potentially overlooked clauses that may be to the user's detriment.
low90% confidence
Non-Responsiveness to Do Not Track Signals
The company does not currently commit to responding to browsers’ 'Do Not Track' (DNT) signals because these features are not yet uniform and lack a common standard adopted by industry groups, technology companies, or regulators.
Why it matters: The company may not honor your browser's 'Do Not Track' setting, meaning your online activities might still be tracked.
While some internet browsers offer a “do not track” or “DNT” option that lets you tell websites that you do not want to have your online activities tracked, these features are not yet uniform and there is no common standard adopted by industry groups, technology companies, or regulators. Therefore, we do not currently commit to responding to browsers’ DNT signals with respect to our websites.
Collection of Telephony Log and Device Event Information
If users utilize certain features of the services on a mobile device, the company may collect telephony log information (such as phone numbers, call times/dates/durations, SMS routing, call types), device event information (such as crashes, system activity, hardware settings, browser language), and location information (via IP address, GPS, and other sensors).
Why it matters: Using the service on a mobile device may lead to the collection of your call logs, device event information (like crashes or system activity), and precise location data.
If you use certain features of our services on a mobile device, we may also collect telephony log information (like phone numbers, time and date of calls, duration of calls, SMS routing information and types of calls), device event information (such as crashes, system activity, hardware settings, browser language), and location information (through IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points and cell towers).
Commitments and features that benefit user rights and privacy.
Protection90% confidence
Option to Object to Call Recording
If required by applicable law, the company will provide users with the option to object to a phone call being recorded.
Why it helps: Users are given a choice to prevent their phone calls from being recorded, where legally mandated, enhancing control over personal data during interactions.
If required under applicable law, we will give you the option to object to a call being recorded
If a user is under the age of 16 (or other applicable age of consent), they have the right to opt-in to certain disclosures of their Personal Data to third parties.
Why it helps: Children under a specified age are protected by requiring their explicit consent (opt-in) before their personal data can be shared with third parties, offering a higher level of privacy control.
If you’re under the age of 16, or such other applicable age of consent for privacy purposes in relevant individual jurisdictions, opt in to certain disclosures of your Personal Data to third parties;
Object to any processing of your Personal Data;, paragraph 4 · Citation strength: strong
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This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.