Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
Samsung's Terms of Use include several critical points to be aware of: you are required to resolve disputes through individual arbitration and waive your right to class action lawsuits (risk_flags-1). The company does not guarantee the accuracy, completeness, or availability of site content, products, or services and may cancel orders (risk_flags-2). You also grant Samsung a broad, unlimited license to your user-generated content (data_use-1) and they can use your social media postings (data_use-2). Samsung is not responsible if your user content is lost (risk_flags-3) and they have limited liability for certain damages you might incur (risk_flags-4). They provide their sites "as is" without warranties, meaning they don't guarantee uninterrupted, error-free, or secure operation (risk_flags-5, risk_flags-6). Finally, Samsung can change these terms at any time without notice, and your continued use implies acceptance (gotchas-1).
88% confidence
Risks
Potentially harmful clauses and practices. Clauses that significantly disadvantage the user or pose a notable risk.
high95% confidence confidence
Mandatory Arbitration and Class Action Waiver
This agreement requires that you resolve disputes through individual arbitration rather than jury trials or class actions, and you must agree to these terms to use the sites.
Why it matters: You waive your right to participate in class action lawsuits or have a jury trial; disputes must be resolved through individual arbitration. If you do not agree, you cannot use the sites.
THESE TERMS CONTAIN BOTH A MANDATORY INDIVIDUAL ARBITRATION PROVISION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION. THESE PROVISIONS REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. BY USING THE SITES, YOU EXPRESSLY AGREE TO BE BOUND BY AND ABIDE BY THEM, INCLUDING THE MANDATORY INDIVIDUAL ARBITRATION PROVISION AND THE CLASS ACTION/JURY TRIAL WAIVER PROVISION. IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT ACCESS OR USE THE SITES AND MUST IMMEDIATELY DISCONTINUE ANY AND ALL USE OF THE SITES.
**Terms of Use**, paragraph 2 · Citation strength: strong
medium85% confidence confidence
Not responsible for User Content data loss
The company states they are not responsible if any of your User Content or other data is lost, even though they try to keep it safe.
Why it matters: You might lose your content or data, and the company will not be responsible for it.
We do our best to keep User Content safe, but we’re not responsible if any of your User Content or other data is lost. You should keep local copies or make backups of contents and other data, just in case something goes wrong.
To the maximum extent allowed by law, Samsung will not be liable for certain types of damages, including indirect, incidental, special, consequential, or punitive damages, or loss of profit, revenue, goodwill, business, opportunity, or data.
Why it matters: You may not be able to recover certain types of damages, such as lost profits or data, from Samsung if something goes wrong with their services.
THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, AND EVEN TO ANY CLAIMS YOU MAY BRING AGAINST ANY OTHER PARTY TO THE EXTENT THAT WE WOULD BE REQUIRED TO INDEMNIFY THAT PARTY FOR SUCH CLAIM. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.
**Limitation of Liability**, paragraph 1 · Citation strength: strong
high90% confidence confidence
No Warranty on Sites
To the maximum extent allowed by law, the sites are provided "as is" and "as available" without any warranties from Samsung, express or implied. Samsung disclaims all warranties regarding merchantability, fitness for a particular purpose, reliability, accuracy, and freedom from viruses, among other things.
Why it matters: You use the sites at your own risk, and Samsung does not guarantee that they will work without interruption, be error-free, secure, or reliable.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SITES ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND FROM US, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OR OTHER TERMS EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR TERMS OF MERCHANTABILITY, SATISFACTORY QUALITY, WORKMANLIKE EFFORT, FITNESS FOR A PARTICULAR PURPOSE, RELIABILITY OR AVAILABILITY, ACCURACY, LACK OF VIRUSES, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, OR OTHER VIOLATION OF RIGHTS.
Samsung does not guarantee that its sites or content will operate without interruption, be timely, secure, or error-free. They also don't guarantee that the sites will be free from harmful components, errors, or unauthorized access, or that they will be accurate, complete, or reliable.
Why it matters: You may experience interruptions, errors, security issues, or inaccuracies when using the sites, and Samsung is not responsible for these. You assume the risk that the sites may not be satisfactory.
WITHOUT LIMITING THE PREVIOUS DISCLAIMER, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DO NOT REPRESENT, WARRANT, OR GUARANTEE THAT OUR SITES OR THE CONTENT THEREIN WILL (i) OPERATE IN AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE MANNER; (ii) WILL BE FREE FROM ALL HARMFUL COMPONENTS OR ERRORS; (iii) WILL BE SECURE OR IMMUNE (INCLUDING THE CONTENT DELIVERED TO YOU OR THE INFORMATION YOU PROVIDED) FROM UNAUTHORIZED ACCESS; OR (iv) WILL BE ACCURATE, COMPLETE, OR RELIABLE, THAT THE QUALITY OF THE SITES WILL BE SATISFACTORY TO YOU, OR THAT ERRORS WILL BE CORRECTED.
How the company collects, uses, and shares your data, including personal information and user-generated content.
medium85% confidence confidence
Company Gets Broad License to Your User Content
By providing content on the sites, you grant the company an irrevocable, unlimited, worldwide, royalty-free, and non-exclusive license to use your User Content in various ways.
Why it matters: The company can copy, reproduce, adapt, modify, edit, distribute, translate, publish, publicly perform, and publicly display your User Content without owing you anything, anywhere in the world, forever.
When you upload, transmit, create, post, display or otherwise provide any information, materials, documents, media files or other content on or through our Sites (“User Content”) you grant us an irrevocable, unlimited, worldwide, royalty-free, and non-exclusive license to copy, reproduce, adapt, modify, edit, distribute, translate, publish, publicly perform and publicly display the User Content (“User Content License”), to the full extent allowed by Applicable Law.
When you share site content on social media, you grant Samsung the right to reproduce and publish your social media posting and use your username or social media handle.
Why it matters: Samsung can use your social media shares and username/handle for their own purposes, such as marketing.
When you use social media to share Site content, you grant us the right to reproduce and publish your social media posting and to use the username / social media handle that you used when sharing the content.
How and when the user or company can cancel service, and what happens next. This includes information about renewals and refunds.
Not clearly stated: The terms do not clearly state specific conditions for users to cancel accounts or services, or information on renewals and refunds, beyond the general right to discontinue use if terms are not accepted.
Gotchas
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