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Privacy policy

Shipt

Review these first

Score94.0
Reviewed
Policy typePrivacy policy
Concern findings4
Protections6
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around privacy, share your, artificial intelligence, ai . 120 new line(s), 113 removed line(s).

Snapshot hash ab3fddd697f05ad032a2c0027ec75df98c42199b2b67f1745a895efd8cbd53f3

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The company informs users that it cannot guarantee against data breaches and that security safeguards may be compromised. They also state that updates to the privacy notice apply immediately upon posting (risk_flags-3). The company may charge fees for excessive or repetitive privacy requests (risk_flags-2). They also use your collected personal information to draw inferences about you. Additionally, personal information may be shared with marketing and advertising partners and may be collected from third-party platforms linked to your account. There is a possibility that withdrawing from financial incentive programs may impact your ability to receive future rewards or promotions (gotchas-1).

90% confidence

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Follow up on findings with grounded answers from this review. Not legal advice.

Risk Flags

2 findings

Critical issues and red flags. These terms often represent significant concerns for user rights, privacy, or autonomy.

medium90% confidence

Fees for excessive or repetitive privacy requests

The company states that it does not charge a fee to process or respond to your privacy requests unless they are excessive or repetitive. If a request warrants a fee, you will be informed why and provided with a cost estimate.

Why it matters: You may be charged a fee if your privacy requests are considered excessive or repetitive, potentially deterring frequent exercise of your rights.

We also do not charge a fee to process or respond to your requests unless they are excessive or repetitive. If we determine that a request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

PRIVACY RIGHTS, paragraph 7 · Citation strength: strong

low95% confidence

Notice updates apply immediately upon posting

Unless otherwise indicated, any changes to the Privacy Notice will apply immediately upon posting to the Services.

Why it matters: Changes to the Privacy Notice can take effect immediately without further delay, meaning your rights and obligations may change without an extended grace period.

Unless otherwise indicated, any changes to this Notice will apply immediately upon posting to our Services.

CHILDREN’S PRIVACY, paragraph 1 · Citation strength: strong

Data Use and Sharing

1 finding

How the policy describes the collection, processing, and sharing of user information, and for what purposes.

medium90% confidence

Sharing information with third parties or persons at your direction

The company may share your information with third parties or persons when you direct them to, provide consent, or as described at the time of sharing. This includes allowing a third-party application to access your account, participating in referral/loyalty programs, or connecting to other accounts. If connected to a business profile, the primary account holder may view and manage certain information.

Why it matters: Your information may be shared with third parties or persons if you direct the company to do so or participate in certain programs, potentially allowing others to view and manage specific details about your account use.

We may share your information with third parties or persons, such as when you direct us to, provide consent, or as described at the time and point of the sharing, including when you allow a third-party application or platform to access your Shipt account, send or receive a gift via our Services, participate in a referral, loyalty, or co-branded program, or connect to or share with another account on our Services (such as business accounts). If you connect to a business profile, the primary account holder may be able to view and manage certain information associated with your use of that profile, such as payment methods, account or order activity, and delivery addresses.

WHEN WE SHARE YOUR INFORMATION, paragraph 4 · Citation strength: strong

Cancellation & Renewal

All clear

Terms related to subscription cancellations, account terminations, and automatic renewals.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

1 finding

Potentially overlooked clauses that could be disadvantageous to the user.

medium90% confidence

Withdrawal from financial incentives may impact rewards

Participation in any financial incentive program is optional, and you may withdraw at any time. However, withdrawal may impact your ability to receive additional rewards or promotions.

Why it matters: Withdrawing from a financial incentive program might result in you losing access to future rewards or promotions, even though participation is optional.

Participation in any financial incentive program is optional, and you may withdraw from participating in financial incentives at any time by following the instructions provided at the time you sign up. Withdrawal may impact your ability to receive additional rewards or promotions.

Uses of Personal Information, paragraph 9 · Citation strength: strong

Protections

6 findings

Explicit commitments and features that benefit users, enhancing their privacy, security, or control.

Protection95% confidence

Opt-out of marketing communications

Users can opt out of receiving marketing emails, text messages, and push notifications by following instructions in messages or adjusting account settings. Transactional communications will still be sent.

Why it helps: You retain control over marketing communications, allowing you to reduce unwanted messages while still receiving essential service-related updates.

You may opt out of receiving marketing emails, text messages, and push notifications you receive from us. To stop receiving our promotional emails, you can follow the instructions in the message you receive from us. If you receive promotional text messages from us, you may opt out by replying “STOP.” If you receive push notifications from us, you may opt out by going to account settings, navigating to notifications, and then using the toggle to stop receiving notifications. Even if you opt out of receiving marketing messages, you will still receive transactional communications from us because they are necessary to provide the Services to you.

WHEN WE SHARE YOUR INFORMATION, paragraph 8 · Citation strength: strong

Protection95% confidence

Right to Opt-out of Sale, Sharing, or Targeted Advertising

You have the right to opt out of the sale or sharing of your personal information for targeted advertising by managing cookie preferences, clicking the 'Your Privacy Choices' link, or configuring browsers with a 'Global Privacy Control' (GPC) signal.

Why it helps: You have multiple clear mechanisms to opt out of the sale or sharing of your personal information for targeted advertising, giving you control over how your data is used for personalized ads.

You can opt out of the sale or sharing of your personal information for targeted advertising by managing your cookie preferences and/or clicking the “ Your Privacy Choices ” link at the footer or account settings and following the instructions there. You can also configure certain browsers to tell websites not to share your personal information for these reasons through the “Global Privacy Control” or GPC signal. We will respond to this signal in a frictionless manner.

PRIVACY RIGHTS, paragraph 5 · Citation strength: strong

Protection90% confidence

Right to Deletion of personal information

You may have a right to ask for the deletion of your personal information. The company may retain some information if permitted or required by applicable law.

Why it helps: You have the right to request the deletion of your personal information, offering a measure of control over your data.

Right to Deletion: You may have a right to ask us to delete your personal information. Deleting your information may impact your ability to use our Services. Please note, we may keep some personal information as permitted or required by applicable law.

PRIVACY RIGHTS, paragraph 4 · Citation strength: strong

Protection90% confidence

Retention periods for personal information are considered for specific purposes

The company retains personal information as long as necessary to provide Services, fulfill purposes in the Notice, and meet legal/contractual obligations. Retention periods vary based on information category, collection purposes, legal obligations, fraud prevention, dispute resolution, and business operations. Information is deleted or de-identified when no longer needed.

Why it helps: The company commits to retaining your personal information only as long as necessary for defined purposes and legal obligations, and will delete or de-identify it when no longer needed.

We retain your personal information for as long as necessary to provide our Services, fulfill the purposes described in this Notice, and meet our legal obligations or contractual commitments. When establishing a retention period for specific categories of personal information, we consider:

Retention of Personal Information, paragraph 1 · Citation strength: strong

Protection95% confidence

No discrimination for exercising privacy rights

The company states that it will not discriminate or retaliate against you based on your exercise of any of your privacy rights.

Why it helps: You are assured that exercising your privacy rights will not result in discrimination or retaliation.

We will not discriminate or retaliate against you based on your exercise of any of your rights.

PRIVACY RIGHTS, paragraph 7 · Citation strength: strong

Protection95% confidence

No collection of personal information from children under 13

The company does not knowingly collect personal information from children under the age of 13 and does not direct its services to anyone under 18.

Why it helps: This prevents the knowing collection of personal data from young children, protecting their privacy online.

Our Services are meant for adults. We do not knowingly collect personal information from children under the age of 13, and we do not direct our Services to anyone under the age of 18. We do not knowingly sell or share the personal information of consumers under 16 years of age .

CHILDREN’S PRIVACY, paragraph 1 · Citation strength: strong

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