VerbatermBetaVerbaterm is in beta. You may encounter bugs, incomplete features, or unexpected results while we improve reliability.

Terms of service

Shudder

Review these first

Score51.0
Reviewed
Policy typeTerms of service
Concern findings9
Protections2
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh
Source URLhttps://www.shudder.com/terms

Canonical URL: https://www.amcglobalmedia.com/terms-of-use/

What changedMaterial language shifts detected around fee, dispute. 53 new line(s), 35 removed line(s).

Snapshot hash e4a70ae7a47e076c828312cd5e38e11dc8e63889b7364f54955f4eb7dd3eef9d

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The Terms of Use include a mandatory arbitration clause that waives class actions and jury trials, requiring users to resolve disputes individually (risk_flags-1). AMC limits its liability for any loss or damage arising from service use, including compensatory and punitive damages (risk_flags-2). Users are also required to indemnify AMC for any claims resulting from their breach of the terms. User communications with customer service may be monitored and recorded (data_use-1), and AMC prohibits users from using services or content to train AI systems, implying the company retains this right. Subscriptions automatically renew and free trials convert to paid subscriptions if not cancelled (cancellation_renewal-1, cancellation_renewal-2). No refunds are provided for partial billing periods or unwatched content unless legally required (cancellation_renewal-3). Additionally, if a billing account expires without being updated, the subscription will automatically terminate (cancellation_renewal-4). Content availability may change at AMC's sole discretion without liability (gotchas-1), and services are provided "as is" without warranty (gotchas-2).

90% confidence

Ask Verbaterm

Follow up on findings with grounded answers from this review. Not legal advice.

Risk Flags

2 findings

Critical issues that may lead to significant user harm. These are often indicators of potential legal or ethical problems and require immediate attention.

high95% confidence

Mandatory Arbitration and Class Action Waiver

The terms include a mandatory arbitration provision that waives any use of class actions or jury trials and generally requires binding arbitration on an individual basis to resolve disputes.

Mandatory arbitrationClass-action waiver

Why it matters: Users are required to resolve disputes through individual binding arbitration, losing their right to participate in class action lawsuits or have their case heard by a jury. This can limit their ability to seek justice or recover damages in certain situations.

IMPORTANT NOTICE : SECTION 27 OF THESE TERMS OF USE WAIVES ANY USE OF CLASS ACTIONS OR JURY TRIALS, AND GENERALLY REQUIRES THE USE OF BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. THE TERMS ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE. PLEASE SEE THE DISPUTE RESOLUTION SECTION FOR MORE INFORMATION. THE MANDATORY DISPUTE RESOLUTION PROVISION ONLY APPLIES TO SERVICES RENDERED IN THE UNITED STATES AND WHERE SUCH PROVISION IS NOT OTHERWISE PROHIBITED.

Dispute Resolution, paragraph 4 · Citation strength: strong

high95% confidence

Limitation of Liability for Loss or Damage

AMC, its affiliates, parent, successors, and assigns shall not be liable for any loss or damage, direct or indirect, in connection with or arising from use of the services or from these terms of use, including compensatory, consequential, incidental, indirect, special, or punitive damages.

Liability cap

Why it matters: Users cannot hold AMC liable for various types of losses or damages, including compensatory and punitive damages, that might arise from using the services or from these terms. This significantly limits a user's ability to seek redress for harm caused.

YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, AMC, ITS AFFILIATES, PARENT, SUCCESSORS AND ASSIGNS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, LICENSORS, OPERATIONAL SERVICE PROVIDERS, ADVERTISERS, AND SUPPLIERS, SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, OF ANY KIND, DIRECT OR INDIRECT, IN CONNECTION WITH OR ARISING FROM USE OF THE SERVICES OR FROM THESE TERMS OF USE, INCLUDING, WITHOUT LIMITATION, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES.

TERMINATION OF USE OF THE SERVICES, paragraph 19 · Citation strength: strong

Data Use

1 finding

How the company collects, processes, and shares personal data, and the implications for user privacy.

medium90% confidence

Monitoring and Recording of Customer Service Communications

Communications between users and AMC’s customer service may be monitored and recorded.

Why it matters: Users' interactions with customer service might be recorded, which could affect privacy and how they choose to communicate sensitive information.

Note that any communications between you and AMC’s customer service may be monitored and recorded, and you agree to such monitoring and recording.

PERSONAL INFORMATION, paragraph 27 · Citation strength: strong

Cancellation and Renewal

4 findings

Terms related to subscription, automatic renewals, and the cancellation process.

medium95% confidence

Automatic Subscription Renewal

Subscriptions will renew automatically for the same period of time specified at the time of purchase unless cancelled.

Why it matters: Users' subscriptions will automatically renew, leading to recurring charges if not actively cancelled. This requires users to remember to cancel if they do not wish to continue the service.

Your subscription will renew automatically for the same period of time specified at the time of your purchase ( “Subscription Term” ), unless you cancel the subscription in accordance with Section 19 of these Terms of Use.

USER REGISTRATION/SUBSCRIPTION, paragraph 2 · Citation strength: strong

medium95% confidence

Automatic Conversion of Free Trial to Paid Subscription

If a user does not cancel a free trial within the allotted time, the subscription will automatically convert to a paid subscription, and the user will be charged.

Why it matters: Users risk being automatically charged for a paid subscription if they forget to cancel a free trial before its expiration, potentially incurring unwanted expenses.

If you do not cancel your subscription to Services within the time allotted for such free trial, your subscription will be automatically converted from a free trial to a paid subscription to Services and you will be charged for your subscription following the conclusion of the free trial.

Google users should visit https://play.google.com/store/paymentmethods ;, paragraph 11 · Citation strength: strong

medium95% confidence

No Refunds for Partial Periods or Unwatched Content

AMC does not provide refunds or credits for any partial-billing periods, partial subscription periods, or for unwatched content, unless required by law.

Account termination without notice

Why it matters: Users will not receive refunds for any unused portions of their subscription period or for content they haven't watched if they cancel early, unless local laws mandate it. This means they could lose money on services they no longer use.

AMC DOES NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-BILLING PERIOD OR PARTIAL SUBSCRIPTION PERIODS OR FOR UNWATCHED CONTENT ACCESSIBLE THROUGH THE SERVICES, unless required by law.

Google users should visit https://play.google.com/store/paymentmethods ;, paragraph 13 · Citation strength: strong

medium90% confidence

Termination of Subscription if Billing Account Expires

If a user's Billing Account expires and is not updated or changed, the subscription will automatically terminate at the end of the current paid Subscription Term, and access to services will be revoked.

Why it matters: Users may unexpectedly lose access to services if their payment method expires and they don't update it in time, potentially interrupting their use of the platform.

If your Billing Account expires and you do not update or change your Billing Account, your subscription will automatically terminate at the end of the current paid Subscription Term and your access to the Services will be revoked after such period.

Google users should visit https://play.google.com/store/paymentmethods ;, paragraph 10 · Citation strength: strong

Gotchas

2 findings

Potentially overlooked clauses that may have surprising or unintended consequences for users.

medium90% confidence

Unilateral Content Changes

AMC may add, remove, or disable access to certain content on the services at its sole discretion, and the content available to users may change over time, including during the subscription term.

Unilateral amendment

Why it matters: Users may find that content they enjoy or subscribed for becomes unavailable without notice, even during their paid subscription period. AMC is not liable for these changes.

We may add, remove, or disable access to certain Content on some or all of the Services at our sole discretion. You understand that the Content and Services available to you may change over time, including during the Subscription Term. In addition, some Content may not be available in your geographic region or may not be accessible to you based on your equipment or other factors. Not all Content is exclusive to the Services.

AVAILABILITY OF CONTENT, paragraph 1 · Citation strength: strong

medium90% confidence

Disclaimer of Warranties and Services on "As Is" Basis

The services, content, products, and services are made available on an "as is" and "as available" basis, without any representation, warranty or condition that the services will be available for use, or that all products, features, functions, services or operations will be available or perform as described or error-free.

Disclaimer of warranties

Why it matters: Users have no guarantee that the service will be available, error-free, or perform as expected, as AMC provides the services "as is." This means users bear the risk for any issues or disruptions without recourse.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, THE SERVICES, AND ALL CONTENT, PRODUCTS AND SERVICES ARE MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, OR ANY GUARANTY OR ASSURANCE THAT THE SERVICES WILL BE AVAILABLE FOR USE, OR THAT ALL PRODUCTS, FEATURES, FUNCTIONS, SERVICES OR OPERATIONS WILL BE AVAILABLE OR PERFORM AS DESCRIBED OR ERROR-FREE. ALL IMPLIED REPRESENTATIONS, WARRANTIES, AND CONDITIONS RELATING TO THIS SITE, AND ALL CONTENT, PRODUCTS, AND SERVICES ARE HEREBY DISCLAIMED.

TERMINATION OF USE OF THE SERVICES, paragraph 17 · Citation strength: strong

Protections

2 findings

Commitments and features that benefit the user, ensuring their rights, privacy, and safety are maintained.

Protection95% confidence

Notice of Material Changes to Terms

If you have a current subscription or are a registered user, AMC will email you about any material changes to the Terms of Use.

Why it helps: This ensures users are informed of significant changes to the terms, allowing them to review and decide if they want to continue using the service under the new conditions.

If you have a current subscription for Services or are a registered User, we will email you about any material changes to these Terms of Use.

CHANGES TO THESE TERMS OF USE, paragraph 1 · Citation strength: strong

Protection95% confidence

Right to Cancel Subscription at Any Time

Users may terminate their subscription for services at any time, for any reason.

Why it helps: This provides users with flexibility and control over their subscriptions, allowing them to cancel whenever they choose without penalty for the act of cancellation itself.

You may terminate your subscription for Services at any time, for any reason.

TERMINATION OF USE OF THE SERVICES, paragraph 1 · Citation strength: strong

Report an issue

Flag a citation problem, stale policy text, or incorrect company match.

Verbaterm boundaries

This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.