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Plain-English summary
Sittercity states that information is not guaranteed to be 100% secure, and they do not warrant against misappropriation by hackers, criminal activities, or system failures (risk_flags-1). The Privacy Policy can be changed unilaterally, with material changes notified by email, in-app/site notice, or other determined means. Sittercity disclaims all liability for issues arising from third-party advertisers or linked websites (risk_flags-3). By using the service, you consent to your data being processed and transferred to the U.S. and other countries (data_use-1). Log information about your use is automatically collected and linked to other data for various purposes (data_use-2). Your profile information is visible to website visitors, and if connected, your full contact information may also be visible (data_use-3). Sittercity retains the right to keep collected information for business and legal purposes, even if deletion is requested (data_use-4). Information may be shared if Sittercity believes your actions are inconsistent with their policies or to protect their interests (data_use-5). Device type and operating system information are collected automatically when using the services.
90% confidence
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Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
2 findings
Critical terms that can lead to significant user harm. These include terms that may lead to monetary loss, privacy invasion, or legal disadvantages.
high95% confidence
Information not guaranteed to be secure
The service does not represent or warrant that your information will be completely secure from misappropriation by hackers, criminal activities, or in the event of hardware/software failure.
Why it matters: Your information may not be fully secure against hackers, criminal activities, or system failures, potentially leading to unauthorized access or disclosure.
However, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure, and Sittercity does not represent or warrant that your information will be completely secure, including without limitation from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network.
Security, paragraph 1 · Citation strength: strong
medium90% confidence
Disclaimer of liability for third-party websites
Sittercity disclaims all liability for any controversies, claims, suits, injuries, harm, loss, and/or damages arising from or related to third-party advertisers and/or links to third-party websites that may appear on the Service.
Why it matters: Sittercity is not responsible for issues arising from third-party advertisers or websites linked from their service, including their privacy policies, content, or products.
We hereby expressly disclaim, and you hereby expressly release us from, any and all liability whatsoever for any controversies, claims, suits, injuries, harm, loss and/or damages, arising from and/or in any way related to third party advertisers and/or the use of links to third party websites that may appear on the Service, including without limitation such websites' availability, privacy policies, content, advertising, and/or products or other materials.
Cookies, paragraph 5 · Citation strength: strong
Data Use
5 findings
This section reviews how your data is collected, processed, and shared, and highlights any practices that may raise privacy concerns.
high95% confidence
Consent to data processing and transfer to the U.S. and other countries
By accessing or using the Service or otherwise providing information, you consent to the processing and transfer of your information in and to the U.S. and other countries.
Why it matters: Your data will be processed and transferred to the U.S. and other countries, which may have different data protection laws than your own country.
By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Use of Information, paragraph 14 · Citation strength: strong
medium90% confidence
Automatic collection of log information and linking to other data
Log information about your use of the Service, including browser type, access times, pages viewed, IP address, and previous page visited, is automatically collected and linked to other collected information.
Why it matters: Your browsing activity and device information are automatically collected and linked to other data collected about you for various purposes including marketing and analytics.
We log information about your use of the Service, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to the Service. We do link this automatically collected data to other information we collect about you. We do this for many reasons, including without limitation to improve services, marketing, analytics, and site functionality.
Information We Collect Automatically, paragraph 2 · Citation strength: strong
medium90% confidence
Information sharing with visitors and publicly available through profiles and forums
Your profile information (first name, last initial, age, city, state, photograph) is visible to website visitors. If connected through the Service or Facebook, your full contact information is also visible.
Why it matters: Your personal and contact information may be visible to other users and potentially public if you make it available through your profile or public forums on the service.
With visitors on the website, who will see your profile containing your first name, last initial, age, city, state and photograph, and if you are connected with such other users (either through the Service or through Facebook), who will also see your full contact information (e.g. full name, email, mobile number and/or email address);
Sharing of Information, paragraph 3 · Citation strength: strong
medium90% confidence
Data retention rights for business and legal purposes
Sittercity reserves the right to retain collected information for a certain period to preserve database integrity and for other business and/or legal purposes.
Why it matters: Even if you request deletion, Sittercity may retain your information for business and legal reasons, limiting your control over your past data.
Sittercity reserves the right to retain the information it collects for a certain period of time in order to preserve the integrity of the Sittercity databases and for other business and/or legal purposes.
Information Retention, paragraph 1 · Citation strength: strong
medium90% confidence
Sharing information based on belief of inconsistent actions or necessity for protection
Sittercity may share information if they believe your actions are inconsistent with their agreements or policies, or if sharing is necessary to protect the rights, property, and safety of Sittercity, its users, employees, or others.
Why it matters: Your information may be shared if Sittercity deems your actions inconsistent with their terms or necessary to protect their interests, which could lead to unexpected disclosures.
If we believe your actions are inconsistent with the spirit or language of our user agreements or policies or that such sharing is necessary or appropriate to protect the rights, property and safety of Sittercity, its users, it employees, or others;
Sharing of Information, paragraph 6 · Citation strength: strong
Cancellation and Renewal
All clear
This section examines the policies related to account cancellation and service renewal, including any associated fees or conditions.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
All clear
This section highlights less obvious or easily overlooked clauses that could have significant implications for users.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
2 findings
These are user-favorable terms that enhance privacy, security, or control. They are commitments by the service to protect you.
Protection95% confidence
Ability to opt-out of promotional communications
You can opt out of receiving promotional emails or text messages from Sittercity by following instructions in those messages or through account settings.
Why it helps: You can stop receiving unwanted promotional messages directly from Sittercity, reducing marketing spam.
You may opt out of receiving promotional emails or text messages from Sittercity by following the instructions in those emails or text messages or through your account settings.
Cookies, paragraph 3 · Citation strength: strong
Protection95% confidence
Right to know and see collected data
You have the right to know and see the data that Sittercity has collected about you over the last twelve months.
Why it helps: You have the right to review the personal information Sittercity has collected about you, enhancing transparency and control over your data.
You have the right to know and see the data that Sittercity has collected about you over the last twelve months
Your Rights And Choices Regarding Your Data, paragraph 2 · Citation strength: strong
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