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Plain-English summary
Sittercity states that information security cannot be guaranteed, meaning your data may not be completely secure (risk_flags-1). By using the service, you consent to your data being transferred and processed in the U.S. and other countries (data_use-1). Your profile details, including your photo, location, and potentially full contact information, will be visible to website visitors and other connected users (data_use-2). Any content you make public on the service, like job postings or forum comments, may also be publicly available via search engines and job boards (data_use-3). Even if you delete your account, Sittercity may retain some information for legal or business reasons (data_use-4), and they reserve the right to retain data for purposes like 'database integrity' and to fulfill 'legal obligations' or 'other business needs' (data_use-5). The right to delete your personal information is subject to a number of exceptions, such as when it's needed to provide a service or comply with legal obligations (data_use-6). The privacy policy can change, and while material changes will be notified, you are encouraged to check periodically (gotchas-1). Also, rejecting cookies might impact the availability and functionality of the service (gotchas-2).
88% confidence
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Risk Flags
Clauses that indicate a potential for significant user harm, hard-to-reverse situations, or areas that an individual should approach with caution. These often involve limitations on user rights, broad disclaimers, or unfavorable terms of service.
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Information Security Not Guaranteed
Sittercity states that no data transmitted over the Internet can be guaranteed to be 100% secure, and they do not represent or warrant that your information will be completely secure.
Why it matters: This means that despite Sittercity taking reasonable measures, there's always a risk that your information might not be completely secure from unauthorized access, criminal activities, or system failures.
However, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure, and Sittercity does not represent or warrant that your information will be completely secure, including without limitation from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network.
Security, paragraph 1 · Citation strength: strong
medium90% confidence confidence
Liability Disclaimer for Third-Party Sites
Sittercity disclaims all liability for controversies, claims, suits, injuries, harm, loss, and damages arising from or related to third-party advertisers and links to third-party websites that may appear on the Service.
Why it matters: Sittercity will not be held responsible for any issues, including privacy practices, content, advertising, or products, that arise from your interaction with third-party advertisers or websites accessed through their Service.
We hereby expressly disclaim, and you hereby expressly release us from, any and all liability whatsoever for any controversies, claims, suits, injuries, harm, loss and/or damages, arising from and/or in any way related to third party advertisers and/or the use of links to third party websites that may appear on the Service, including without limitation such websites' availability, privacy policies, content, advertising, and/or products or other materials.
Links to 3rd Party Sites, paragraph 1 · Citation strength: strong
Data Use
This section assesses how your data is collected, processed, and shared, focusing on aspects that might be concerning from a privacy perspective. It highlights potential risks related to data handling practices.
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Consent to data transfer to the US and other countries
By accessing or using the Service or otherwise providing information, you consent to the processing and transfer of information in and to the U.S. and other countries.
Why it matters: Your personal data will be processed and stored in the United States and potentially other countries, which may have different data protection laws than your home country.
By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Use of Information, paragraph 3 · Citation strength: strong
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Public Profile Information Shared with Website Visitors
Your profile containing your first name, last initial, age, city, state, and photograph will be visible to visitors on the website. If you are connected with other users, your full contact information, including full name, email, and mobile number, will also be visible.
Why it matters: Certain personal information, including potentially your full contact details, will be publicly visible to other users and website visitors, which could lead to unwanted contact or exposure.
With visitors on the website, who will see your profile containing your first name, last initial, age, city, state and photograph, and if you are connected with such other users (either through the Service or through Facebook), who will also see your full contact information (e.g. full name, email, mobile number and/or email address);
Sharing of Information, paragraph 2 · Citation strength: strong
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Public Availability of User Contributions
Information you make public or available to other users, such as by creating a profile, posting a job, or posting information in public or private forums or features in the Service, will be available to other users and may be publicly available depending on settings or forum features, including search engines and job boards.
Why it matters: Any information you choose to make public within the service, such as forum posts or job listings, may be indexed by search engines and displayed on other platforms outside of Sittercity, leading to broader exposure.
If you choose to make certain information public or available to other users, such as by creating a profile, posting a job, and/or posting information in public or private forums or features in the Service; (e.g. online forums, reviews, comments, blogs, and groups), such information will be available to other users and may be publicly available (depending on the settings or the forum or feature), including search engines and job boards and related services.
Sharing of Information, paragraph 2 · Citation strength: strong
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Retention of Information After Account Deletion Request
Even if you request to delete your account, Sittercity may retain certain information as required by law or for legitimate business purposes.
Why it matters: Your data may not be fully erased upon account deletion due to legal requirements or Sittercity's business needs, meaning some personal information could remain stored for an unspecified period.
If you wish to delete or deactivate your account, you may do so by visiting your account settings and closing your account, but note that we may retain certain information as required by law or for legitimate business purposes. We will respond to the above-mentioned requests within a reasonable timeframe. We may also retain cached or archived copies of information about you for a certain period of time.
Sittercity reserves the right to retain collected information for a certain period to preserve database integrity and for other business and/or legal purposes. While you may request deletion, Sittercity will comply subject to its right to retain information deemed necessary for legal obligations, dispute resolution, providing important information to current and former users, enforcing agreements, and other business needs.
Why it matters: Your data may be retained for an extended period, even after a deletion request, if Sittercity deems it necessary for legal or business reasons, limiting your control over your personal information.
Sittercity reserves the right to retain the information it collects for a certain period of time in order to preserve the integrity of the Sittercity databases and for other business and/or legal purposes. You may request that Sittercity delete your personal information by completing a Data Subject Rights request, and Sittercity will comply with such request, subject to its right to retain such information as it deems necessary to comply with legal obligations, resolve disputes, provide important information to current and former users, enforce Sittercity's Terms of Use or other agreements and other business needs.
Information Retention, paragraph 1 · Citation strength: strong
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Broad Exceptions to Right to Delete
Your right to request deletion of personal information has a number of exceptions, including when the information is necessary for Sittercity or a third party to provide a good or service, protect security, comply with legal obligations, resolve disputes, provide important information to users, fix bugs, or make other internal and lawful uses of information.
Why it matters: Your request to delete personal information may be denied if the information falls under one of the numerous exceptions, limiting your ability to fully remove your data from Sittercity's systems.
* Provide you a good or service * Protect your security and prosecute those responsible for breaching it * Comply with a legal obligation
Right to Delete, paragraph 2 · Citation strength: strong
Cancellation and Renewal
This section examines the terms related to canceling services, account deletion, and automatic renewals, identifying any potential challenges or unexpected conditions for the user.
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Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
This section covers less obvious but potentially impactful clauses, such as those related to policy changes, data jurisdiction, or specific limitations of service. These are items that users might overlook but could have practical implications.
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Privacy Policy Changes Can Be Made with Notice
Sittercity may change its Privacy Policy from time to time and will revise the date at the top of the policy. For material changes, they will notify you by email, a notice in the App or Site, or other means as determined by Sittercity prior to the change becoming effective.
Why it matters: Sittercity can change the privacy policy at any time, and while they will notify you of material changes, you are responsible for reviewing the policy periodically, which could lead to missed updates that affect your data privacy.
Changes to Privacy Policy: We may change this Privacy Policy from time to time and in such event will revise the date at the top of this Privacy Policy. If any material changes are made, we will notify you by email (sent to the e-mail address provided), by means of a notice in the App and/or the Site, or by other means as determined by us prior to the change becoming effective. We encourage you to periodically review the Privacy Policy to stay informed about our information practices.
If you choose to remove or reject cookies, this could affect the availability and functionality of the Sittercity Service.
Why it matters: Rejecting cookies, which are used for service improvement and tracking, might prevent some features of the service from working correctly or reduce your overall experience.
Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Service.
Cookies, paragraph 1 · Citation strength: strong
Protections
This section highlights clauses that are beneficial to the user, offering safeguards, controls, or transparent practices. These are commitments from the service provider that enhance user trust and autonomy.
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Email Notification for Material Privacy Policy Changes
For any material changes to the Privacy Policy, Sittercity will notify you by email, a notice in the App and/or the Site, or by other means they determine prior to the change becoming effective.
Why it helps: This commitment provides users with advance warning of significant changes to privacy practices, allowing them to review and decide whether to continue using the service under the new terms.
If any material changes are made, we will notify you by email (sent to the e-mail address provided), by means of a notice in the App and/or the Site, or by other means as determined by us prior to the change becoming effective.
The App may collect your geolocation information if you provide your consent. You can stop the automatic collection of your location information by using the privacy settings in the App and/or on your device, and/or by uninstalling the App.
Why it helps: Users have clear controls to consent to or prevent the collection of their precise location data, giving them agency over this sensitive personal information.
IF YOU WANT TO STOP THE AUTOMATIC COLLECTION OF YOUR LOCATION INFORMATION, YOU MAY DO SO BY USING THE PRIVACY SETTINGS IN THE APP AND/OR ON YOUR DEVICE AND/OR BY UNINSTALLING THE APP.
You may opt out of receiving promotional emails or text messages from Sittercity by following instructions in those communications or through your account settings.
Why it helps: This provides users with an easy and clear method to stop receiving unwanted marketing messages, respecting their communication preferences.
You may opt out of receiving promotional emails or text messages from Sittercity by following the instructions in those emails or text messages or through your account settings.