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Plain-English summary
Skillshare's terms include a mandatory arbitration clause and class action waiver, which means you cannot sue the company in court. The company can also modify, suspend, or terminate services without notice, and withdraw or modify free trials without liability, potentially impacting your access to the service or promotional offers. Your personal data may be shared with teachers when you interact with content or make purchases, and payment information is handled by third-party processors under their own terms. Subscriptions automatically renew at the end of billing periods, including after promotional prices, and you won't get refunds for early cancellations. Skillshare is not liable for data deletion or storage failures, and inactive accounts can be terminated with content deleted after 12 months.
90% confidence
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Risk Flags
These are the most critical policy elements that may significantly harm users. They include hard-to-reverse financial losses, privacy violations, or limitations on legal recourse.
high95% confidence
Mandatory Arbitration and Class Action Waiver
You agree that disputes with Skillshare will be resolved by binding, individual arbitration, and you waive any right to participate in a class-action lawsuit or class-wide arbitration or a trial by jury.
Why it matters: You cannot sue Skillshare in court or participate in a class-action lawsuit; all disputes must be resolved through individual arbitration, which may limit your legal options and ability to recover damages.
YOU AGREE THAT DISPUTES BETWEEN YOU AND SKILLSHARE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION (INCLUDING CLAIMS THAT AROSE OR WERE ASSERTED BEFORE THE EFFECTIVE DATE OF THESE TERMS), AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION OR A TRIAL BY JURY.
Right to Modify, Suspend, or Terminate Service Without Notice for Any Reason
Skillshare reserves the right to modify, suspend, or terminate the operation of or access to the Service, or any portion of it, at any time, without notice, for any reason.
Why it matters: Your access to the service or any part of it may be removed unexpectedly, without prior warning, and for reasons that Skillshare does not need to justify.
We reserve the right to, at any time, without notice, modify, suspend, or terminate operation of or access to the Service, or any portion of the Service, for any reason.
Trial Eligibility Can Be Withdrawn or Modified Without Prior Notice
Skillshare reserves the right, in its absolute discretion, to determine your eligibility for a Trial and to withdraw or modify a Trial at any time without prior notice and with no liability.
Why it matters: A free trial or promotional offer may be revoked or changed without warning, and Skillshare will not be liable for any issues arising from such changes.
Skillshare reserves the right, in its absolute discretion, to determine your eligibility for a Trial, and, subject to applicable laws, to withdraw or to modify a Trial at any time without prior notice and with no liability, to the greatest extent permitted under the law.
B. Free Trials and Other Promotions or Sales, paragraph 1 · Citation strength: strong
Data Use
This section explains how your data is collected, processed, and shared. It also covers your rights and control over your personal information.
medium90% confidence
Sharing Personal Data with Teachers for Enrollment or Transaction
By enrolling in a class, other content, an Event, or engaging in a Marketplace transaction, you grant Skillshare permission to share your information, including personal data, with the Teacher.
Why it matters: When you interact with content or make a purchase, your personal data will be shared with the Teacher involved, as specified in the Privacy Policy.
By enrolling in a class, other content on Skillshare, an Event, or by engaging in a Marketplace transaction, you grant us permission to share your information, including personal data (as further specified in our [Privacy Policy](https://legal.skillshare.com/hc/en-us/articles/27197362156685)), with the Teacher offering the content or Event or participating in the transaction.
Use of Email for Marketing and Promotional Communications
Skillshare may use the email address you provide when creating an account for marketing or other promotional communications.
Why it matters: Your provided email address may be used by Skillshare to send you marketing and promotional emails.
We may use the email address you provide us when you create a Skillshare account or an account with another Skillshare owned or operated platform to share with you marketing or other promotional communications. By creating an account and providing us an email address, you agree to the use of your email address for these purposes.
Integration with Third-Party Tools Requires Agreement to Their Terms
Skillshare's Service may integrate with third-party tools, and by using the Service, you agree to be bound by the terms of service and privacy policies of these third parties.
Why it matters: Your use of Skillshare's services may require you to also accept the terms and privacy policies of various third-party tools that are integrated into their service.
Our Service may integrate with third-party tools to provide certain features or functionality. By using our Service, you agree to be bound by the terms of service and privacy policies of these third-parties, which may include [YouTube](https://www.youtube.com/t/terms), [Vonage](https://www.vonage.com/legal/communications-apis/terms-of-use/), [Stream.io](https://getstream.io/legal/), and [Mux](https://www.mux.com/terms).
Payment Information Subject to Third-Party Processors' Policies
Information supplied to Skillshare's third-party payment processors is not stored by Skillshare and is subject to the payment processors' own privacy policies and terms and conditions.
Why it matters: Your payment information is handled by third-party processors, meaning their privacy policies and terms, not Skillshare's, govern how your payment data is managed, potentially exposing you to different data use practices.
Information that you supply to our payment processors is not stored by us or within our control, and is subject to each of our third-party payment processors’ own privacy policies and terms and conditions.
A. Subscriptions, Purchases, and Payments, paragraph 1 · Citation strength: strong
Cancellation & Renewal
This section outlines the policies related to subscription cancellations, automatic renewals, and associated billing practices.
medium90% confidence
Automatic Subscription Renewal and Payment
Unless canceled, your subscription will automatically renew on a monthly or annual basis, and Skillshare will automatically charge your payment method on file for the subscription fee.
Why it matters: Your subscription will automatically renew and charge your payment method, requiring you to actively cancel to avoid continued billing.
Unless you enrolled via a gift membership, prepaid membership, or scholarship, your subscription will continue and automatically renew on a monthly or annual basis unless and until you cancel your subscription, or your account is otherwise suspended or terminated pursuant to these Terms. When your subscription renews each month/year, we will automatically charge your payment method on file for the subscription fee, as well as any applicable tax, on the calendar day corresponding to the commencement of your paying membership.
A. Subscriptions, Purchases, and Payments, paragraph 1 · Citation strength: strong
medium90% confidence
Automatic Renewal After Promotional or Sale Price Period
After a time-limited promotional or sale price period, your subscription will automatically renew at the then-applicable full price unless you cancel prior to renewal.
Why it matters: If you subscribe at a promotional rate, your subscription will automatically revert to the full price after the promotion ends, initiating higher charges unless you cancel proactively.
Promotional or sale prices will typically be limited to a specified period of time (for example, one year for discounts on annual subscriptions). At the end of that period of time, your subscription will automatically renew at the then-applicable full price, unless you cancel prior to renewal by changing your settings on your account profile.
B. Free Trials and Other Promotions or Sales, paragraph 3 · Citation strength: strong
medium90% confidence
No Refunds for Early Cancellation of Subscription Fees Already Paid
If you cancel your Skillshare membership before the end of the current subscription period, Skillshare will not refund any subscription fees already paid or charged to your payment method, with limited exceptions.
Why it matters: You will not receive a refund for any unused portion of your subscription if you cancel early, meaning you forfeit the remaining value of your current billing period.
You may cancel your Skillshare membership at any time for any or no reason, but if you cancel your membership before the end of the current subscription period, we will not refund any subscription fees already paid to us or charged to your payment method except in the limited circumstances set forth in [Section II.C](https://www.skillshare.com/en/terms#h_01HZ7WQKN0SKEJ9TBQHWH8ZAB3) above.
D. Cancellations, paragraph 1 · Citation strength: strong
medium90% confidence
Loss of Access to Classes Upon Skillshare Membership Cancellation
If you cancel your Skillshare membership, you will lose access to all classes you enrolled in during your membership at the end of your billing period.
Why it matters: Upon cancellation of your Skillshare membership, you will lose access to all classes you had enrolled in once your current billing period ends.
If you cancel your Skillshare membership, you will lose access to all classes you enrolled in during your Skillshare membership at the end of your billing period.
D. Cancellations, paragraph 1 · Citation strength: strong
Gotchas
These are policy elements that may be unexpected or overlooked by users, potentially leading to inconvenience, additional costs, or reduced control over their experience.
medium95% confidence
No Liability for Data Deletion or Storage Failure
Skillshare states it has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Service.
Why it matters: Skillshare is not responsible if your data or content uploaded to the service is deleted or not stored properly, meaning you could lose your content without recourse.
You agree that we have no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Service.
Why it matters: If you don't use your account for more than 12 months, it may be terminated, and your content deleted, although Skillshare states it will attempt to send a warning email.
We may terminate your account and delete any content contained in it if there is no account activity (such as a log in event or payment) for over 12 months. However, we will attempt to warn you by email, using the email address we have for you on file, before terminating your account, in an effort to provide you with an opportunity to log in to your account so that it remains active.
Loss of Content Access with Account Deletion/Suspension Due to Terms Violation or Inactivity
Skillshare reserves the right to delete or suspend your account if you violate their Terms, Teacher Rules, Community Guidelines, or are inactive for an extended period of time.
Why it matters: Your account, and potentially access to your content, can be deleted or suspended if you breach terms or are inactive for too long, without a guaranteed process for retrieval.
We further reserve the right to delete or suspend your account: (1) if you violate our Terms, [Teacher Rules and Requirements](https://legal.skillshare.com/hc/en-us/articles/27194821849869), or our [Community Guidelines](https://help.skillshare.com/hc/articles/204536438-Community-Guidelines); or (2) if you are inactive for an extended period of time.
These are policies or features that benefit users, offering safeguards, control, or transparency in their interactions with the service.
Protection95% confidence
Opt-Out for Marketing and Promotional Communications
You may opt out of future marketing or promotional communications at any time through your Skillshare or Superpeer Account Settings.
Why it helps: This provides you with control over the types of communications you receive from Skillshare, allowing you to stop unwanted marketing messages.
You may opt out of future marketing or promotional communications at any time by going to your Skillshare Account Settings at [https://www.skillshare.com/en/settings/email-notifications](https://www.skillshare.com/en/settings/email-notifications) and/or your Superpeer Account Settings at [https://superpeer.com/dashboard/settings/notifications](https://superpeer.com/dashboard/settings/notifications). From there, you can choose the subjects on which you wish to receive marketing communications, or select “Don’t Send Me Any Email” to unsubscribe from all marketing and promotional communications.
Skillshare reserves the right to change the terms of your subscription, including price, and will give you advance notice of these changes, effective at the beginning of your next billing period.
Why it helps: You will receive prior notification before any price increases or changes to your subscription plan take effect, allowing you time to decide whether to accept the change or cancel your subscription.
Skillshare also reserves the right to change the terms of your subscription, including price, from time to time, effective as of the beginning of your next billing period following the date of the change. We will give you advance notice of these changes, but we will not be able to notify you of changes in any applicable taxes. If you do not wish to accept the price change or change to your subscription plan, you can cancel your subscription before the change takes effect.
A. Subscriptions, Purchases, and Payments, paragraph 1 · Citation strength: strong
Protection95% confidence
Account Termination by User at Any Time
You can terminate your account at any time by following the provided steps.
Why it helps: This allows you to remove your account from the service whenever you choose, providing control over your presence on the platform.
You can terminate your account at any time by following the steps [here](https://help.skillshare.com/hc/articles/204537158-How-do-I-delete-my-account-).