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Plain-English summary
The Skillshare Terms of Service include several clauses that may be unfavorable to users. Notably, disputes with Skillshare will be resolved through individual and binding arbitration, and users waive their right to join class-action lawsuits or have a trial by jury (risk_flags-0001). Skillshare states it has no responsibility for the deletion or failure to store user data or content (risk_flags-0002). The company reserves the right to terminate or suspend operations, access to the service, or user accounts at any time, for any reason, potentially without notice (risk_flags-0003). For users outside the EU/UK, submitting student content grants Skillshare a broad license to use their content, name, and image for lawful and marketing purposes, with a waiver of privacy and publicity rights (risk_flags-0004). Skillshare also disclaims liability for any fees or problems involving third-party payment processors (risk_flags-0005).
95% confidence
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Risk Flags
6 findings
Critical issues or red flags that users should be aware of, as they may lead to significant harm or loss.
high95% confidence
Mandatory Arbitration & Class Action Waiver
Users waive their right to a trial by jury and agree that disputes will be resolved by binding, individual arbitration, preventing participation in class-action lawsuits or class-wide arbitration.
Why it matters: You lose your right to participate in a class-action lawsuit and agree that disputes will be resolved through individual arbitration, affecting your legal options for resolving issues with Skillshare.
ARBITRATION NOTICE/CLASS ACTION WAIVER : PLEASE REVIEW THESE TERMS OF SERVICE (“TERMS”) CAREFULLY. YOU AGREE THAT DISPUTES BETWEEN YOU AND SKILLSHARE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION (INCLUDING CLAIMS THAT AROSE OR WERE ASSERTED BEFORE THE EFFECTIVE DATE OF THESE TERMS), AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION OR A TRIAL BY JURY. THESE TERMS EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION. BY AGREEING TO THESE TERMS, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD ALL OF THESE TERMS AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.
Skillshare Terms of Service, paragraph 3 · Citation strength: strong
medium90% confidence
No Liability for Data Deletion or Storage Failure
Skillshare states that it has no responsibility or liability if your data or other content maintained or uploaded by the Service is deleted or fails to be stored.
Why it matters: You bear the risk of losing your data or content as Skillshare explicitly disclaims responsibility for deletion or storage failures.
You agree that we have no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Service.
Skillshare reserves the right to modify, suspend, or terminate the operation of or access to the Service, or any portion, for any reason, without notice. They also reserve the right to delete or suspend your account if you violate their terms or are inactive for an extended period.
Why it matters: Your access to the service or your account can be terminated or suspended by Skillshare at any time, for various reasons, including inactivity or violations, potentially without prior notice.
We reserve the right to, at any time, without notice, modify, suspend, or terminate operation of or access to the Service, or any portion of the Service, for any reason. We further reserve the right to delete or suspend your account: (1) if you violate our Terms, Teacher Rules and Requirements , or our Community Guidelines ; or (2) if you are inactive for an extended period of time.
Waiver of Privacy and Publicity Rights for Student Content (Outside EU/UK)
Students outside of the E.U. and U.K. grant Skillshare a broad license to use their Student Content, including their name and image, for any lawful purpose and marketing, and waive any rights of privacy or publicity related to these uses.
Why it matters: If you are a student outside the EU/UK, Skillshare can use your submitted content, name, and image for various purposes, including marketing, and you waive your privacy and publicity rights for these uses.
This includes making your Student Content available to other companies, organizations, or individuals who partner with Skillshare for the syndication, broadcast, distribution, or publication of content on other media, as well as using your Student Content for marketing purposes. You also waive any rights of privacy, publicity, or other rights of a similar nature applicable to all these uses, to the extent permissible under applicable law.
User Content, paragraph 9 · Citation strength: strong
medium90% confidence
Disclaimed Liability for Third-Party Payment Processors
Skillshare disclaims all liability for any fees or problems users experience with third-party payment processors, which collect all fees.
Why it matters: You are solely responsible for issues and fees related to third-party payment processors used by Skillshare, as Skillshare disclaims all liability.
Skillshare disclaims all liability with regard to any fees or problems you have with third-party payment processors.
A. Subscriptions, Purchases, and Payments, paragraph 3 · Citation strength: strong
low90% confidence
No Guarantee of Refund for Event Tickets
Skillshare is not obligated to offer refunds for tickets purchased for a specific date if you change your mind or fail to attend the event.
Why it matters: You may not receive a refund for event tickets if you change your mind or cannot attend.
Skillshare is not obliged to offer refunds for Tickets purchased for a specific date, should you change your mind about your purchase or fail to attend the Event.
User Content, paragraph 15 · Citation strength: strong
Data Use
1 finding
How the company collects, uses, shares, and protects your data.
medium90% confidence
Sharing Personal Data with Teachers
By enrolling in a class, content, event, or engaging in a marketplace transaction, users grant permission for Skillshare to share their information, including personal data, with the Teacher involved.
Why it matters: Your personal data and other information may be shared with Teachers when you enroll in content, events, or engage in marketplace transactions.
By enrolling in a class, other content on Skillshare, an Event, or by engaging in a Marketplace transaction, you grant us permission to share your information, including personal data (as further specified in our Privacy Policy ), with the Teacher offering the content or Event or participating in the transaction.
How subscriptions renew, how to cancel, and any associated conditions.
medium95% confidence
Trial Subscriptions Automatically Convert to Paid
For some free trials, you are required to provide a payment method, and at the end of the trial, you will be automatically charged for the paid subscription on a recurring basis unless you cancel prior to the end of the free trial.
Why it matters: If you provide payment information for a free trial, you will be automatically charged for a paid subscription unless you cancel before the trial ends.
For some Trials, we will require you to provide a payment method to start the Trial. At the end of such Trials, we will automatically charge you via that payment method for the applicable paid subscription on the first day following the end of the Trial and on a recurring monthly or annual basis, unless you cancel prior to the end of the free Trial, or before the renewal date, as applicable.
A. Subscriptions, Purchases, and Payments, paragraph 11 · Citation strength: strong
medium90% confidence
No Refunds for Early Cancellation
If you cancel your Skillshare membership before the end of the current subscription period, Skillshare will not refund any subscription fees already paid or charged, except in limited circumstances.
Why it matters: You will not receive a refund for subscription fees if you cancel your membership before the end of your current subscription period, except as otherwise specified.
You may cancel your Skillshare membership at any time for any or no reason, but if you cancel your membership before the end of the current subscription period, we will not refund any subscription fees already paid to us or charged to your payment method except in the limited circumstances set forth in Section II.C above.
D. Cancellations, paragraph 1 · Citation strength: strong
Gotchas
2 findings
Potentially overlooked clauses that could be unfavorable to the user.
medium90% confidence
Waiver of Privacy and Publicity Rights for Student Content (EU/UK)
Students in the E.U. and U.K. grant Skillshare a broad license to use their Student Content, including their name and image, on Skillshare platforms or third-party platforms for various purposes, including marketing, and waive any rights of privacy or publicity related to these uses.
Why it matters: If you are a student in the EU/UK, Skillshare can use your submitted content, name, and image for various purposes, including marketing, and you waive your privacy and publicity rights for these uses.
K. : By submitting or posting Student Content on or through the Service, you grant us a worldwide, non-exclusive license (with the right to sublicense) to use, reproduce, distribute, access, view, crop, resize, copy, license, transmit, broadcast, and publicly perform and publicly display copies of your Student Content (including your name and image) on the Service or a platform owned, managed, and/or hosted by a third party with whom Skillshare has entered into a written agreement to host, display, and publicly perform content.
User Content, paragraph 10 · Citation strength: strong
low90% confidence
No Compensation for Feedback
Any feedback, comments, or suggestions provided by users are entirely voluntary, and Skillshare is authorized to use and share this content without any obligation or compensation.
Why it matters: You will not be compensated for any feedback or suggestions you provide to Skillshare, and they can use it freely.
Any feedback, comments, or suggestions you may provide regarding Skillshare or the Service is entirely voluntary and you authorize Skillshare to use and share this content with anyone, distribute it and promote it on Services and in any media, and to make modifications or edits to it as we see fit, without any obligation to you. You agree that you shall have no recourse against Skillshare for any alleged or actual infringement or misappropriation of any proprietary right in your communications to Skillshare.
User Content, paragraph 5 · Citation strength: strong
Protections
2 findings
Clauses that protect or benefit the user.
Protection95% confidence
Refund for Canceled Events
If an event is canceled, you will be entitled to a full refund of the price paid for any tickets you purchased for that event.
Why it helps: You are guaranteed a full refund for event tickets if the event is canceled, protecting your money.
Should an Event be canceled, you will be entitled to a full refund of the price paid for any Tickets you purchased for that Event.
User Content, paragraph 15 · Citation strength: strong
Protection95% confidence
Opt-Out of Marketing Communications
You may opt out of future marketing or promotional communications at any time by going to your Skillshare Account Settings or Superpeer Account Settings and choosing specific subjects or selecting ‘Don’t Send Me Any Email’.
Why it helps: You have control over the marketing and promotional emails you receive, allowing you to manage or stop unwanted communications.
You may opt out of future marketing or promotional communications at any time by going to your Skillshare Account Settings at https://www.skillshare.com/en/settings/email-notifications and/or your Superpeer Account Settings at https://superpeer.com/dashboard/settings/notifications . From there, you can choose the subjects on which you wish to receive marketing communications, or select “Don’t Send Me Any Email” to unsubscribe from all marketing and promotional communications.