What changedMaterial language shifts detected around arbitration, class action, privacy, artificial intelligence. 115 new line(s), 112 removed line(s).
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
This review of Snap's Terms of Service highlights several areas of concern. The company includes a mandatory arbitration clause and class-action waiver (risk_flags-1), limiting your ability to sue in court or join class-action lawsuits. For public content, Snap receives a broad, perpetual, and royalty-free license to use it, including your image and voice, for commercial and non-commercial purposes without compensation (risk_flags-2). The company disclaims responsibility for offensive, illegal, or inappropriate content from other users or third parties (risk_flags-3) and explicitly states that AI-generated outputs may be inaccurate or inappropriate, advising against relying on them for important decisions. Snap reserves the right to terminate your account or reclaim your username at any time, for any reason, sometimes without prior notice. They also limit their liability for various damages and state that services are provided "as is" without guarantees (risk_flags-9, risk_flags-8). You are responsible for indemnifying the company if your actions cause them harm. Lastly, content stored in "Memories" is not guaranteed to be permanently available (gotchas-1), and the company is not responsible for third-party materials or services linked through their platform.
89% confidence
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Risk Flags
5 findings
Clauses that may signal risk to the user, including limitations of liability, arbitration clauses, or content rights grants. These terms often favor the service provider.
high95% confidence
Mandatory Arbitration and Class Action Waiver
The terms state that disputes will be resolved through mandatory binding arbitration instead of court proceedings, and users waive the right to participate in a class-action lawsuit or class-wide arbitration, though users may have the right to opt out depending on location.
Why it matters: You cannot sue the company in court and cannot participate in class-action lawsuits. Disputes will be handled through arbitration.
The Snap Terms of Service include something called an "Arbitration Clause" that explains how we will resolve most disputes. This means that, except for certain types of disputes mentioned in the Arbitration Clause, disputes between us will be resolved by mandatory binding arbitration instead of a proceeding in court, and we both waive the right to participate in a class-action lawsuit or class-wide arbitration. Depending on where you live, this may not apply to you and you have the right to opt out of arbitration. The details are explained in the Arbitration Clause.
Snap Terms of Service, paragraph 20 · Citation strength: strong
high95% confidence
Broad Content License Grant for Public Content
For public content, users grant Snap, its affiliates, other users, and business partners an unrestricted, worldwide, royalty-free, irrevocable, and perpetual right and license to use, create derivative works from, promote, and display the content for commercial and non-commercial purposes, including name, image, likeness, or voice, without compensation.
Why it matters: The company can use your public content, including your image and voice, for any purpose, including commercial uses, without paying you or asking for further permission.
Because Public Content is inherently public, you grant Snap, our affiliates, other users of the Services, and our business partners an unrestricted, worldwide, royalty-free, irrevocable, and perpetual right and license to create derivative works from, promote, exhibit, broadcast, syndicate, reproduce, distribute, synchronize, overlay graphics and auditory effects on, publicly perform, and publicly display all or any portion of your Public Content in any form and in any and all media or distribution methods, now known or later developed, for commercial and non-commercial purposes.
Snap Inc. Terms of Service, paragraph 8 · Citation strength: strong
high90% confidence
Company Not Liable for User or Third-Party Content
The company is not responsible or liable for content created, uploaded, posted, sent, received, or stored by users or third parties on or through its services. Users may be exposed to offensive, illegal, misleading, or inappropriate content, for which the company is not responsible.
Why it matters: You might see offensive or illegal content from other users or third parties, and the company will not be held responsible for it.
NEITHER WE NOR OUR AFFILIATES TAKE RESPONSIBILITY OR ASSUME LIABILITY FOR ANY CONTENT THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR SERVICES. YOU UNDERSTAND AND AGREE THAT YOU MAY BE EXPOSED TO CONTENT THAT MIGHT BE OFFENSIVE, ILLEGAL, MISLEADING, OR OTHERWISE INAPPROPRIATE, NONE OF WHICH WE OR OUR AFFILIATES WILL BE RESPONSIBLE FOR.
Termination and Suspension, paragraph 3 · Citation strength: strong
medium90% confidence
Services Provided "As Is" Without Guarantees
The services are provided "as is" and "as available" without warranties, and the company does not guarantee quality, security, or availability, or that services will always be secure, error-free, or timely.
Why it matters: The service makes no promises about its quality, security, or availability, and you use it at your own risk. The company is not liable if the service is not always secure, error-free, or timely.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND TO THE EXTENT PERMITTED BY LAW WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN ADDITION, WHILE WE ATTEMPT TO PROVIDE A GOOD USER EXPERIENCE, WE DO NOT REPRESENT OR WARRANT THAT: (A) THE SERVICES WILL ALWAYS BE SECURE, ERROR-FREE, OR TIMELY, (B) THE SERVICES WILL ALWAYS FUNCTION WITHOUT DELAYS, DISRUPTIONS, OR IMPERFECTIONS, OR (C) THAT ANY CONTENT, USER CONTENT, OR INFORMATION YOU OBTAIN ON OR THROUGH THE SERVICES WILL BE TIMELY OR ACCURATE.
Termination and Suspension, paragraph 3 · Citation strength: strong
medium90% confidence
Limitations on Liability for Damages
The company limits its liability for indirect, incidental, special, consequential, punitive, or multiple damages, loss of profits or revenues, loss of data, use, goodwill, or other intangible losses. Aggregate liability for all claims is capped at the greater of $100 USD or the amount paid in the 12 months prior to the claim.
Why it matters: The company limits the amount of compensation you can receive if you suffer damages due to their service, potentially restricting your ability to recover significant losses.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR MANAGING MEMBERS, SHAREHOLDERS, EMPLOYEES, AFFILIATES, LICENSORS, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR MULTIPLE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES, (B) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON OR THROUGH THE SERVICES, OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Termination and Suspension, paragraph 4 · Citation strength: strong
Data Use
1 finding
How the company collects, uses, shares, and protects your data.
medium95% confidence
Company May Share User Data with Law Enforcement
If users do not comply with the Terms or Community Guidelines, the company may notify third parties, including law enforcement, and provide them with data from user accounts.
Why it matters: Failure to follow the rules may result in your account data being shared with law enforcement.
If you don’t comply with the Snap Terms of Service and the Community Guidelines , your account may be suspended or terminated: We may also notify third parties, including law enforcement, and provide them data from your account.
Snap Terms of Service, paragraph 15 · Citation strength: strong
Cancellation & Renewal
All clear
Information on how to cancel services, and conditions under which services auto-renew.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
1 finding
Potentially overlooked clauses that might surprise users, such as those related to content ownership, service modifications, or unexpected charges.
medium90% confidence
Memories Content Not Guaranteed to Be Available
Content stored in Memories might become unavailable for various reasons, including operational glitches or account termination, and the company cannot promise content will always be available. Users are recommended to keep separate copies.
Why it matters: Content saved to Memories may be lost or become inaccessible, so you should back up important content elsewhere.
Your content in Memories might become unavailable for any number of reasons, including things like an operational glitch or a decision on our end to terminate your account. Since we can’t promise that your content will always be available, we recommend keeping a separate copy of content you save to Memories. We make no promise that Memories will be able to accommodate your precise storage needs. We reserve the right to set storage limits for Memories, or to prohibit certain types of content from being eligible for use with Memories, and we may change these limits and prohibitions from time to time in our sole discretion.
Your Account, paragraph 2 · Citation strength: strong
Protections
0 findings
Commitments and features that benefit the user, such as data privacy controls, clear cancellation processes, or commitments to user safety.
✓
Looking good
No source-backed concerns shown
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