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Plain-English summary
Your online activity may be monitored and recorded (risk_flags-1), and your data may be transferred to and stored in countries with potentially less comprehensive privacy laws (risk_flags-2). While the company strives for data security, it cannot guarantee it (risk_flags-3). Public profile information and shared content can be widely accessible and re-shared (risk_flags-4, risk_flags-5). The company collects personal information directly from you (data_use-1), information entered into service features (data_use-2), and automatically collects device and usage data (data_use-3). Data may also be received from third parties (data_use-4) and used for targeted marketing (data_use-5). The Privacy Policy can change at any time (gotchas-1), and deletion requests may be denied or information retained (gotchas-2). User choices about providing or deleting information may also affect service delivery (gotchas-3).
90% confidence
Risk Flags
Findings that indicate potential risks or important considerations for the user.
medium95% confidence confidence
Your online activity may be monitored and recorded
The company reserves the right to monitor and record your online activity and communication, including through technology that automatically detects images, text, and URLs that breach their Terms of Service.
Why it matters: Your online activities and communications on PlayStation may be monitored and recorded by the company, and content that breaches their Terms of Service may be automatically detected.
However, we reserve the right in our sole discretion to monitor (including through the use of technology that automatically detects images, text, and URLs that breach our Terms of Service) and record your online activity and communication throughout PlayStation and to remove and/or delete any content.
[](https://www.playstation.com/en-us/legal/privacy-policy/)Moderation and Safety, paragraph 1 · Citation strength: strong
medium90% confidence confidence
Your information may be transferred and stored in countries with less comprehensive privacy laws
Information collected, including Personal Information (PI), will be transferred to, processed, and stored in countries such as the United States, United Kingdom, and Japan, where privacy laws may not be as comprehensive as those in your home country.
Why it matters: Your personal information may be moved to and stored in countries like the U.S., UK, and Japan, which might have different privacy protections than your own country, and authorities in those countries may be able to access your information.
Please be aware that information we collect, including PI, will be transferred to, processed and stored in these countries/areas/regions and, as such, courts, law enforcement, and other authorities in these countries may, in certain circumstances, be entitled to access your PI.
While the company strives to protect your information, it cannot ensure or warrant the security of such information, stating that "There is no such thing as perfect security."
Why it matters: There's no guarantee that your data will be completely secure, even though the company tries to protect it.
Although we strive to protect your information, we cannot ensure or warrant the security of such information. There is no such thing as perfect security.
[](https://www.playstation.com/en-us/legal/privacy-policy/)Security and Retention, paragraph 1 · Citation strength: strong
low90% confidence confidence
Shared content can be re-shared by other users and indexed by the company
You are responsible for any content you share on forums, communities, chat, and messaging features. This content will be accessible to other users who can then share that information further. The company may also index and use publicly shared content as part of its platform's features.
Why it matters: Content you share publicly can be re-shared by other users and may be used by the company for platform features.
You are responsible for any content you share on forums, communities, chat and messaging features. This content will be accessible to other users who can then share that information further. We recommend you consider carefully what you share and with whom you share your information. We may also index and use content which you have shared publicly, as part of our platform’s features like Game Help, PlayStation profiles, or future PlayStation services.
● Content you have shared, paragraph 1 · Citation strength: strong
Data Use
How the company collects, uses, and shares your data.
low90% confidence confidence
Information entered into service features like forums and messaging is collected
The company collects information you provide by entering it into certain Service features, such as content for forums, voice or text messaging, blogs, surveys, user-generated content, activity streams, or social media.
Why it matters: Information you enter into features like forums, messaging, blogs, or surveys will be collected by the company.
In addition, we collect the information that you provide by entering it into certain Service features. For example, when you want to post in a forum, you provide us the content for the post (which could contain PI which we collect and then display for you on the forum). Likewise, when you use other features such as voice or text messaging, blogs, surveys, user-generated content, activity streams, or social media, we may first collect the information you enter into the feature.
[](https://www.playstation.com/en-us/legal/privacy-policy/)Information You Provide to Us, paragraph 6 · Citation strength: strong
low90% confidence confidence
Information about your device and usage is automatically collected
Each time you use a PlayStation console or app on any device, the company may automatically collect information about your use of that device and app. If you sign into an Account, this information may be combined with other account information.
Why it matters: When you use PlayStation consoles or apps, information about your device and how you use it is automatically collected and may be linked to your account.
Each time you use a PlayStation console or a PlayStation app on a PlayStation console or other devices (such as a mobile phone or PC), we may automatically collect information about your use of that device and app. If you sign into an Account, we may combine it with other information we have for that Account.
[](https://www.playstation.com/en-us/legal/privacy-policy/)Consoles and other devices, paragraph 1 · Citation strength: strong
low90% confidence confidence
Information is used for targeted marketing and advertisements.
The company may target and personalize marketing communications, purchase recommendations, and advertisements displayed on its own and third-party websites and services using the information collected about you.
Why it matters: The company uses your collected information to personalize marketing, purchase recommendations, and ads you see on their services and other websites.
We may target and personalize our marketing communications, purchase recommendations and advertisements that we display on our and third-party websites and services based on the information we have collected about you.
[](https://www.playstation.com/en-us/legal/privacy-policy/)Marketing and Advertising, paragraph 1 · Citation strength: strong
Cancellation/Renewal
How to cancel the service or how it renews.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Other contractual terms that could be a surprise to users.
medium90% confidence confidence
The Privacy Policy can change at any time
The company may revise the Privacy Policy at any time and will update it with any revisions. By continuing to access or use the Services after these changes become effective, you acknowledge and accept that personal information will be handled according to the revised policy.
Why it matters: The Privacy Policy can be changed by the company at any time. By continuing to use the services after changes, you agree to the new terms, which means your personal information may be handled differently.
We may revise this Privacy Policy at any time and we will update this Policy with any revisions. By continuing to access or use the Services after those changes become effective, you acknowledge and accept that PI will be handled in accordance with the revised Privacy Policy.
Changes to this Policy, paragraph 1 · Citation strength: strong
medium90% confidence confidence
Requests for deletion of information may be denied or retained for various reasons
After a request for deletion, personal information may still be retained for legal, accounting, business continuity (backup), anti-fraud, and community reasons. The company may also decline to process deletion requests that are not otherwise required by applicable law.
Why it matters: Even if you request your personal information to be deleted, the company might keep it for legal, accounting, anti-fraud, or other business reasons.
Following your request for deletion, please be aware that the information that we collect about you may still be retained for legal, accounting, business continuity (backup), anti-fraud and community reasons.
Choices to provide, change or delete information may affect service delivery
In some cases, choices made regarding providing, changing, or deleting information may affect the company's ability to deliver its Services or your user experience.
Why it matters: Changing or deleting your information might impact how well the services work or your overall experience.
In some cases, your choices to provide, change or delete information may affect our ability to deliver our Services, or your user experience.
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